Public Tickets
Jordon Cheung
iOS safari lock screen artwork displayClosed
MP3 Audio Player Plugin
Updated May 17, 2023 at 11:39pm
6
Most recent comment from Max:Yes absolutely
William
Short code API down?Closed
MP3 Audio Player Plugin
Updated May 17, 2023 at 1:36pm
2
Most recent comment from Max:Hi,This is a duplicated ticket of https://sonaar.ticksy.com/ticket/3371980I will close this ticket to prevent confusion and duplication.
Josh
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated May 17, 2023 at 4:03am
2
Most recent comment from Max:Hi, You need to turn off continuous audio player in wp-admin > mp3 player > settings > sticky player
Ariful
ADD ITEM Target Player IDClosed
MP3 Audio Player Plugin
Updated May 16, 2023 at 9:28pm
2
Most recent comment from Alexandre Dubois:Hi, Through the elementor editor. Select the mp3 player. Click on the advanced tag.And set an ID hereWhy adding an ID? This is really not required. If you are asking why, it is probably because you d ...
Julian
Visual buffering indicator when track loadingClosed
MP3 Audio Player Plugin
Updated May 15, 2023 at 4:56pm
7
Most recent comment from Julian:The time of the delay fluctuates and sometimes is substantially longer. But it will presumably be affected by the user's connection speed. Thanks for adding it as a feature request.
Gaël DURAND
How to remove an itemClosed
MP3 Audio Player Plugin
Updated May 8, 2023 at 2:30pm
3
Most recent comment from Gaël DURAND:Thanks! I can't see this top bar anymore.
Arthur
PlayerClosed
MP3 Audio Player Plugin
Updated May 8, 2023 at 1:41pm
4
Most recent comment from Max:HiPlease note that we dont usually provide custom CSS to personalize and customize your site. We do have a service for that. In this case, I will do an exception but i wont be able to help for customi ...
Abhishek Chauhan
loading of sticky player on homepageClosed
MP3 Audio Player Plugin
Updated May 2, 2023 at 3:38pm
5
Most recent comment from Alexandre Dubois:You are welcome
mike rhodes
version 4.5.1Closed
MP3 Audio Player Plugin
Updated May 1, 2023 at 6:34pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Walter
ACF repeaterClosed
MP3 Audio Player Plugin
Updated May 1, 2023 at 1:47pm
10
Most recent comment from Max:Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can consid ...
sebastien
problem with playlistClosed
MP3 Audio Player Plugin
Updated May 1, 2023 at 3:57am
3
Most recent comment from sebastien:thank you
Lucas Soares Batista
GA4 - RastreamentoClosed
MP3 Audio Player Plugin
Updated April 27, 2023 at 3:51pm
2
Most recent comment from Max:Please see this tutorial: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/
ISMAIL REHMAN
On IOS devices the bar is going outside the screenClosed
MP3 Audio Player Plugin
Updated April 27, 2023 at 3:47pm
2
Most recent comment from Max:Hi,I dont understand the issue. I don't see any videos..all i see is an image ?
Zachary
testClosed
MP3 Audio Player Plugin
Updated April 25, 2023 at 1:40pm
3
Most recent comment from Zachary:See my follow-up ticket. Ticksy would not let me submit my original ticket. This was a trouble-shooting test.
Andy Uliczka
Play a meditation in a loopClosed
MP3 Audio Player Plugin
Updated April 24, 2023 at 4:27pm
8
Most recent comment from Alexandre Dubois:You are welcome