Public Tickets
Randy Calligan
How to add lyricsClosed
MP3 Audio Player Plugin
Updated April 11, 2023 at 4:52pm
21
Most recent comment from Max:Yes we do have a lifetime membership. You can see our pricing here: https://sonaar.io/mp3-audio-player-pro/pricing/
George Patsantzopoulos
renew licenseClosed
MP3 Audio Player Plugin
Updated April 6, 2023 at 4:07pm
2
Most recent comment from Max:Hi,if you have purchased the plugin with your own account, you can renew it by login into your sonaar.io account.Otherwise, you need to purchase a new license here: https://sonaar.io/mp3-audio-player ...
Kyle
A few functionality questionsClosed
MP3 Audio Player Plugin
Updated April 4, 2023 at 7:59pm
4
Most recent comment from Max:Hello Kyle,1) This feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can consider this option, but this doesn ...
[email protected]
Layered playlists grouped by titleClosed
MP3 Audio Player Plugin
Updated April 4, 2023 at 6:38pm
2
Most recent comment from Max:Sure, you can create multiple playlists and add those playlists anywhere on your page either by using shortcode, Gutenberg block or Elementor widget. You can also categorize each of your playlists or ...
HARUA NANS
MP3 Audio player always OPENClosed
MP3 Audio Player Plugin
Updated April 3, 2023 at 5:48pm
2
Most recent comment from Max:Hi,make sure this field is empty: https://drops.sonaar.io/i/Yz5K6cYou are currently loading the latest playlist on page load.
Paul Wagner
How to name TracksClosed
MP3 Audio Player Plugin
Updated April 1, 2023 at 3:15pm
4
Most recent comment from Max:Hello Paul,I cant find any account under the email [email protected] you have another email address that you have used to purchase the plugin?
Aurelien
[Improvement request] Memory management on long audio files with Spectro Animation set ONClosed
MP3 Audio Player Plugin
Updated April 1, 2023 at 12:13am
10
Most recent comment from Aurelien:Thanks QuietSelf & Alexandre. I'll see with the host for a server cache reset, on top of my theme cache reset. I guess there is something else at play too that I did not figure out yet.
Paul Wagner
What are the definitions for the Variables in the generator, and are they editable?Closed
MP3 Audio Player Plugin
Updated March 31, 2023 at 10:02pm
5
Most recent comment from Max:What is the email associated with your Sonaar.io account?
Cochise Genet
MP3 player capabilitiesClosed
MP3 Audio Player Plugin
Updated March 31, 2023 at 5:57pm
10
Most recent comment from Alexandre Dubois:HI Cochise, It is fixed.
Lukas
Dont show Widget if no Track is set upClosed
MP3 Audio Player Plugin
Updated March 30, 2023 at 6:29pm
11
Most recent comment from Alexandre Dubois:You are welcome
Alec Dobson
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated March 30, 2023 at 4:11pm
8
Most recent comment from Max:Clear your browser cookies. The data about the continuous player is still stored in the site cookies.
Arthur
User ExperienceClosed
MP3 Audio Player Plugin
Updated March 30, 2023 at 1:13pm
2
Most recent comment from Max:Hi,
I never done that, but there is third party plugins that's can achieve what you want.
see here by example: https://woocommerce.com/document/multi-currency/
I'm not familiar with that pl ...
Randy Calligan
how to edit playlistsClosed
MP3 Audio Player Plugin
Updated March 29, 2023 at 3:42am
3
Most recent comment from Randy Calligan:Oh my gosh... I knew it had to be somewhere... I also suspected it would be right under my nose......thank you Max!R
HAMILTON
Problem to Activate a license keyClosed
MP3 Audio Player Plugin
Updated March 28, 2023 at 5:20pm
14
Most recent comment from Alexandre Dubois:Hi Hamilton, You dont need us to install the plugin. The issue at the beginning was because your server size limit upload file is to low. You can fix this with your webhost provider. To save time, ...
Bui Son
How to change color this text?Closed
MP3 Audio Player Plugin
Updated March 28, 2023 at 1:29pm
2
Most recent comment from Alexandre Dubois:Hi Bui, Select the Mp3 player element through the elementor editor. Click on the style tab.Open the Tracklist panelAnd change the Tracklist item Background