Okay

Public Tickets

Jean-François Installing MP3 Audio Player ProClosed MP3 Audio Player Plugin   Updated June 12, 2023 at 2:21pm   3 Most recent comment from Max:Hi JF,good job for activating the features. Actually, you just had to activate the Flex Containers to make the templates import seamlessly.We have also updated our documentation according to your inp ... Ariful Views CountClosed MP3 Audio Player Plugin   Updated June 12, 2023 at 1:45pm   2 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... Nicholas Griffin Accessing API data for Downloads/StreamsClosed MP3 Audio Player Plugin   Updated June 9, 2023 at 12:52pm   4 Most recent comment from Max:Yes Jacques Siboni No display of tracksClosed MP3 Audio Player Plugin   Updated June 8, 2023 at 4:40pm   2 Most recent comment from Max:Hi Jacques,Could you please provide me access to your wp-admin and I will gladly check the issue you have. mike Importing TemplatesClosed MP3 Audio Player Plugin   Updated June 8, 2023 at 12:22am   2 Most recent comment from Max:Hi, You need to enable Flex container first. Go to wp-admin > Elementor > Settings > Advanced and activate Flex Container. Once it's activated, it will work.  Rixer Records Limit Per PageClosed MP3 Audio Player Plugin   Updated June 7, 2023 at 4:05am   9 Most recent comment from Max:You are welcome  mattia Get track infosClosed MP3 Audio Player Plugin   Updated June 6, 2023 at 9:40pm   4 Most recent comment from Max:Hi,Pro version is required to get support to guide you in the right direction. You can purchase your license here: https://sonaar.io/mp3-audio-player-pro/pricing  Grant Holmes Critical site failureClosed MP3 Audio Player Plugin   Updated June 7, 2023 at 9:31pm   8 Most recent comment from Grant Holmes:Confirming all is well- now working fine. Thanks Max!Feel free to close thisGrant Mansoor song titlesClosed MP3 Audio Player Plugin   Updated June 5, 2023 at 8:40pm   5 Most recent comment from Max:the json you specify is not reachable: https://securentg.com/api/nowplaying_static/station_877.json thats why it does not work Daniel Reports track user listening?Closed MP3 Audio Player Plugin   Updated June 2, 2023 at 4:22pm   2 Most recent comment from Max:Hi, The statistic about the users will be the one provided by Google Analytics. More info here https://support.google.com/analytics/answer/6339208?hl=en#zippy=%2Cin-this-article Adeviye on pro version wp login problamClosed MP3 Audio Player Plugin   Updated June 2, 2023 at 2:18pm   2 Most recent comment from Max:Hi,we have replied you on Facebook messenger. James Playlist postsClosed MP3 Audio Player Plugin   Updated June 1, 2023 at 5:28pm   10 Most recent comment from James:Thanks for the guidance Max. We can close the ticket. Best,Jim Access Lab Template for podcast episodeClosed MP3 Audio Player Plugin   Updated June 1, 2023 at 1:45pm   7 Most recent comment from Alexandre Dubois:Hi, 1) You can change the heading through the shortcode setting. Please try this. Go to wp-admin>mp3 player>settings>widget player>single post settingAnd enable the "Use Advanced Player Shortcode f ... rickstephenrick May image formatClosed MP3 Audio Player Plugin   Updated May 29, 2023 at 4:18pm   2 Most recent comment from Max:Hi,its recommend you upload square image in JPG format 600px x 600px.png files are very heavy because its not a compressed format. Arthur Mp3 Audio Player WidgetClosed MP3 Audio Player Plugin   Updated May 27, 2023 at 5:44pm   5 Most recent comment from Max:Hi, Perhaps I recommend you to hire a freelance developer than a web agency(like us). Our hourly rate is $80 while you can find freelancer for about $20 to $30/hour.