Public Tickets
Isabel Munoz
Player Crash on MobileClosed
MP3 Audio Player Plugin
Updated June 16, 2021 at 1:14pm
4
Most recent comment from Max:You are welcome
tanzj
mp3 files uploadClosed
MP3 Audio Player Plugin
Updated June 15, 2021 at 8:48pm
2
Most recent comment from Alexandre Dubois:Hi Tanjz,This limit is not related to the plugin. You have to increase the max upload limit size on the server side. You have to contact your webhost provider.
sosa
Playlist stalling frequently in each songClosed
MP3 Audio Player Plugin
Updated June 15, 2021 at 2:05pm
4
Most recent comment from Max:Hi,we do have a setting to stop the current track when its completed and prevent it to skip to next track, but we don't have an option to stop the playlist once the playlist has completed. It wil ...
Justinian
License Does Not WorkClosed
MP3 Audio Player Plugin
Updated June 15, 2021 at 2:00am
3
Most recent comment from Max:Hi, Are you using php 7.x?Make sure you don't use php 8 as half of the wordpress plugins are not compatible with php 8 yet.
Niall Flynn
Close account delete dataClosed
MP3 Audio Player Plugin
Updated June 14, 2021 at 1:47pm
4
Most recent comment from Max:Subscribtion is cancelled and account removed.
Jeffrey Chadwick
How can I link a button on our website, to start playing an individual song or playlist?Closed
MP3 Audio Player Plugin
Updated June 11, 2021 at 2:55pm
6
Most recent comment from Alexandre Dubois:Hi,You can use the "trackid" parameter to select a specific track. The first track has the "0" as the trackid and the second track "1". IRON.sonaar.player.setPlayer({ id:"1218", trackid:"0"})
Jaden Brown
Activating pro liscenceClosed
MP3 Audio Player Plugin
Updated June 10, 2021 at 3:42pm
8
Most recent comment from Alexandre Dubois:@CRIB,Dont be sorry, It is my mistake.If you need support please open a new ticket.
Achim Juhl
Background Audioplayer with PlaylistClosed
MP3 Audio Player Plugin
Updated June 8, 2021 at 5:29pm
4
Most recent comment from Alexandre Dubois:You are welcome
Ioas
change mp3 of playerClosed
MP3 Audio Player Plugin
Updated June 8, 2021 at 2:36pm
2
Most recent comment from Alexandre Dubois:Hi Loas, You have to edit all playlist posts.Please read this article https://sonaar.ticksy.com/article/12401/
Riley
Importing tracks to a playlistClosed
MP3 Audio Player Plugin
Updated June 4, 2021 at 4:26pm
2
Most recent comment from Max:Hi,Unfortunately, we dont have a rss feed importer with the MP3 Audio Player Pro.It is something we would love to add in our plugin to make it more podcast friendly but its not currently in our short ...
justus herrmann
possible sonaar misfunction/incompatibiltyClosed
MP3 Audio Player Plugin
Updated June 3, 2021 at 5:39pm
2
Most recent comment from Alexandre Dubois:Hello Justus,We are aware about this. This will be fix in the next update. We will release it soon. For now, if your site is public, you should disable the debug mode.
Dilip
How to add mp3 files in my favorite listClosed
MP3 Audio Player Plugin
Updated May 29, 2021 at 12:52pm
5
Most recent comment from Max:OhPlease watch this video tutorial to get started with our MP3 Player https://sonaar.ticksy.com/article/15282
Christian Hamm
MP3 Player Shortcode GeneratorClosed
MP3 Audio Player Plugin
Updated May 27, 2021 at 3:37pm
3
Most recent comment from Christian Hamm:
bobby
Shrink embedded player vertical height paddingClosed
MP3 Audio Player Plugin
Updated May 27, 2021 at 1:17pm
4
Most recent comment from Alexandre Dubois:Hello bobby, Many customize options are available through the elementor editor. Maybe you should consider try it. The pro version is not required.In the elementor editor you will be able to reduce t ...
Julien Moysens
Moment JS vulnerabilityClosed
MP3 Audio Player Plugin
Updated May 26, 2021 at 6:14pm
2
Most recent comment from Max:Thanks for reporting this. we will push an update in the next plugin update probably next week.