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Public Tickets

Jon Sender essential gridClosed Troubleshooting the Theme   Updated June 29, 2019 at 1:35pm   2 Most recent comment from Alexandre Dubois:Hi Jon,Can you provide a login credential or at least tell me which sonaar theme are you using.  Mike Brown tech supportClosed Troubleshooting the Theme   Updated June 28, 2019 at 3:12pm   2 Most recent comment from Alexandre Dubois:You have to Edit each WPBakery Page Builder rowhttps://d.pr/free/i/EXqaBX edward want to open image on click not playClosed Troubleshooting the Theme   Updated June 27, 2019 at 3:50pm   2 Most recent comment from Alexandre Dubois:Please add this custom JS code:$('.album-art img').click(function(){return false;});You can add it to wp-admin>theme options>custom css/js Mat Murray Audio player timer resets every hourClosed Troubleshooting the Theme   Updated June 27, 2019 at 3:31pm   2 Most recent comment from Alexandre Dubois:Hi Mat,We will fix this soon as possible Mat Murray Main navigation menu taking 60s to displayClosed Troubleshooting the Theme   Updated June 27, 2019 at 3:28pm   4 Most recent comment from Alexandre Dubois:You are welcome introvartsounds Woocommerce Product Audio Player On CoverClosed General Help on the Theme   Updated June 27, 2019 at 3:27pm   4 Most recent comment from Alexandre Dubois:Sorry.Essential Grid is a powerful tool. Maybe we can do what you some way, but this is beyond my knowledge.  Edward Moreta Money backClosed General Help on the Theme   Updated June 27, 2019 at 3:19pm   6 Most recent comment from Alexandre Dubois:No worries. We understand.You have been refund. antrophe the menuClosed General Help on the Theme   Updated June 26, 2019 at 7:57pm   2 Most recent comment from Alexandre Dubois:Hi,You have to go to wp-admin>theme options>menu optionsAnd set the location to fixedhttps://d.pr/free/i/s6Nn1d kyohei demo import doesn't show upClosed Troubleshooting the Theme   Updated June 26, 2019 at 7:18pm   6 Most recent comment from Alexandre Dubois:I removed and re-install the iron-demo-importer plugin. Moonlight is now imported Selby add episode to menuClosed Podcast Help on the Theme   Updated June 25, 2019 at 4:29pm   2 Most recent comment from Alexandre Dubois:Hi there,Please go to wp-admin>appearance>menusClick on the "screen option"And check "podcast"https://d.pr/free/i/Ji4MDXYou will now be able to add single podcast episode as a menu item Selby change font color menuClosed Get Started with the Theme   Updated June 24, 2019 at 1:48pm   3 Most recent comment from Selby:Thank you! Jon Sender elementor missing zip fileClosed General Help on the Theme   Updated June 22, 2019 at 10:31pm   2 Most recent comment from Alexandre Dubois:The zip file should be at the same level as the readme. Anyway. I have attached it on this post GertJan van Schuppen Youtube pageClosed Troubleshooting the Theme   Updated June 21, 2019 at 2:18pm   6 Most recent comment from Alexandre Dubois:Hi,I dont understand why.Maybe you should sort the grid by "menu order"  https://d.pr/free/i/Wsz3Kn Kim Marconi Customize text on sliderClosed General Help on the Theme   Updated June 20, 2019 at 5:44pm   2 Most recent comment from Max:Hi,Which theme are you using? Could you give me your URL? Géraldine Claudel Décalages et couleursClosed General Help on the Theme   Updated June 19, 2019 at 6:35pm   4 Most recent comment from Alexandre Dubois:Le soulignement est fait avec l'élément dividerhttps://d.pr/free/i/5fCZwVpour le filtre de la grid youtube, aller au wp-admin>ess gridEditer Youtube-grid.Cliquer sur l'onglet "nav/filter/s ...