Public Tickets
Tyrell Vaughn
Scrolling on Mobile DeviceClosed
Troubleshooting the Theme
Updated August 6, 2019 at 3:07pm
6
Most recent comment from Max:Please update your theme and plugins. you are running version 2.3 and we are now at version 4.4.1How do I update my theme ?
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V.4.3.1 - 2019.06.20
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GertJan van Schuppen
Template for a category is not showing the image in the right dimensionsClosed
Troubleshooting the Theme
Updated August 6, 2019 at 1:37pm
3
Most recent comment from GertJan van Schuppen:Awesome, thank you very much!GertJan
duane engstrom
player not workingClosed
Troubleshooting the Theme
Updated August 5, 2019 at 2:50pm
3
Most recent comment from Max:Hi,If you mean that the continuous sticky footer player is not working, its because the song you are trying to play comes from Apple music. You cannot play Apple Music streaming tracks into a custom M ...
introvartsounds
Music Player for Mobile ViewClosed
Troubleshooting the Theme
Updated August 5, 2019 at 2:40pm
2
Most recent comment from Max:Thanks for your input Introvartsounds. We will consider this in our next roadmap meeting with our team.
soralia gonthier
CSS filterClosed
General Help on the Theme
Updated August 2, 2019 at 3:15pm
3
Most recent comment from Alexandre Dubois:Bien joué
Mat Murray
Error when saving in backendClosed
Troubleshooting the Theme
Updated August 2, 2019 at 8:29am
3
Most recent comment from Mat Murray:Thanks!
Christian
update events via mobile deviceClosed
General Help on the Theme
Updated August 1, 2019 at 8:49pm
2
Most recent comment from Alexandre Dubois:Hello Cristian,No app is available. You have to deal with the wordpress dashboard
Alex Lykesas
Some errorrs in youtube embed playerClosed
Troubleshooting the Theme
Updated August 1, 2019 at 6:54pm
5
Most recent comment from Alex Lykesas:oh ok maybe some addon makes this.
Alex Lykesas
Apex Elementor themeClosed
Troubleshooting the Theme
Updated August 1, 2019 at 6:46pm
6
Most recent comment from Alexandre Dubois:Thanks Alex
Erik Desrosiers
Scroll amount to trigger mini menuClosed
General Help on the Theme
Updated July 31, 2019 at 6:45pm
4
Most recent comment from Erik Desrosiers:Figured it out. Those were indeed the values to tweak, however I needed to modify the minified javascript file which was in the same folder (classic.min.js)
insidesounds
editing page templateClosed
General Help on the Theme
Updated July 31, 2019 at 5:10pm
2
Most recent comment from Alexandre Dubois:Hi there, This page has only one element. A Essential Grid element.To manage this grid you have to go to wp-admin>Ess. GridClick on the setting button for the grid setting and click on skin for the ...
James
licenseClosed
Get Started with the Theme
Updated July 30, 2019 at 11:54pm
3
Most recent comment from James:Still having the same issues having followed recommended steps in messenger and experiencing new errors now caused by the required plugins
Trevor Sewell
error message when installing the sonaar themeClosed
Troubleshooting the Theme
Updated July 30, 2019 at 5:47pm
2
Most recent comment from Alexandre Dubois:Hi, May I have a login credential to the wp-admin?
Jake
errorClosed
Troubleshooting the Theme
Updated July 30, 2019 at 5:40pm
2
Most recent comment from Alexandre Dubois:Sorry for this issue. We will fix this, but for now you have to activate the sonaar child theme. This will temporary fix the issue.
Alex Lykesas
Music Payer issuesClosed
Troubleshooting the Theme
Updated July 29, 2019 at 2:28pm
2
Most recent comment from Alexandre Dubois:Hello Alex,Thanks to have report this issue. I add this on our roadmap.