Public Tickets
Tobias Hübner
extend it to the full template layout width without using JS
Troubleshooting the Theme
Updated 13 minutes ago
6
Most recent comment from Alexandre Dubois:Hi Tobias,
If you want to have some sections in fullwidth and others boxed, I recommend setting the layout to fullwidth in the theme options.
When the fullwidth option is selected, it’s normal to ...
Johnny Burke
WP Error
Troubleshooting the Theme
Updated 1 day ago
1
Most recent comment from Johnny Burke:I can log on to the dashboard, but can not display episodes closertovenus.com
There has been a critical error on this website.
I deactivated the plugins, and noticed when I reactivated Elementor So ...
Giovanni Parise
Elementor Plugin
Troubleshooting the Theme
Updated 4 days ago
3
Most recent comment from Giovanni Parise:perfect, everything works nowthanks
Johnny Burke
Malware
General Help on the Theme
Updated 1 week ago
3
Most recent comment from Max:For the Malaware detected, please contact your server hosting.For the issue with the text editor, this issue is caused by the new Elementor 3.26 version. Please update your Sonaar Theme to version 4.2 ...
Giorgos
Plugin CrashedClosed
General Help on the Theme
Updated 2 weeks ago
4
Most recent comment from Alexandre Dubois:You are welcome
Luka
RSS feed episodesClosed
MP3 Audio Player Plugin
Updated 2 weeks ago
7
Most recent comment from Max:I think so. Perhaps you can include them, update your feed and see if it works. Otherwise exclude it.
Maik Hannich
Essential GridClosed
Troubleshooting the Theme
Updated 2 weeks ago
4
Most recent comment from Alexandre Dubois:Hi, Since a change in Instagram's API, the Instagram grid in Essential Grid is no longer working. The Essential Grid team has been informed of the situation. As soon as they release a plugin upd ...
Keith Lay
Email advice, cron JobsClosed
General Help on the Theme
Updated 3 weeks ago
2
Most recent comment from Max:Unfortunately we dont offer this service. I recommend you purchase your own hosting plan at cloudways for this
Keith
Download button barely visible on mobileClosed
MP3 Audio Player Plugin
Updated November 28, 2024 at 5:55pm
11
Most recent comment from Alexandre Dubois:Hi Keith, It is fixed
W W
Sonaar Music Pro 5.9.2 won't play on FirefoxClosed
MP3 Audio Player Plugin
Updated November 25, 2024 at 9:24pm
3
Most recent comment from W W:Hi Max! Thanks for the quick reply.Unfortunately, as I said, this error was unpredictable for me. If you are not able to reproduce easily on your end, I guess I will just wait for the next updates, an ...
Fabiano Ferreira
How to change Theme LogoClosed
Troubleshooting the Theme
Updated November 22, 2024 at 2:02pm
9
Most recent comment from Alexandre Dubois:You are welcome
Fabiano Ferreira
Update a sectionClosed
Troubleshooting the Theme
Updated November 21, 2024 at 3:59pm
2
Most recent comment from Alexandre Dubois:Hi, This section is built with Slider Revolution. Go to wp-admin>Slider RevolutionAnd edit the slider Banner01
Abdul
I want to edit more episodes button colorClosed
General Help on the Theme
Updated November 14, 2024 at 4:48pm
2
Most recent comment from Alexandre Dubois:Hi, Please go to wp-admin>essential GridGo to the Grid Settings,Click on the GRID tab, And select the skin you want from this list
Keith Lay
SpeedClosed
General Help on the Theme
Updated November 13, 2024 at 5:45am
2
Most recent comment from Max:No we dont have persistent object cache I'm afraid.
matt
cant see mp3 player edits in elementorClosed
MP3 Audio Player Plugin
Updated November 12, 2024 at 1:04pm
2
Most recent comment from Max:Hi,
Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your ex ...