Public Tickets
Greg Egelston
Theme Default BackgroundClosed
Troubleshooting the Theme
Updated February 19, 2024 at 6:52pm
2
Most recent comment from Alexandre Dubois:Hi Greg, Please go to wp-admin>theme options>look and feel>main background.
Michał
Continuos playback doesn't workClosed
MP3 Audio Player Plugin
Updated February 19, 2024 at 4:37pm
8
Most recent comment from Alexandre Dubois:You are welcome
Vivian
loading On every pageClosed
MP3 Audio Player Plugin
Updated February 17, 2024 at 3:28pm
2
Most recent comment from Max:I cant see your website URL so its hard for me to see whats wrong, but perhaps you need to disable continuous player in WP-Admin > MP3 Player > Settings > Sticky Player and make sure also to clear bro ...
Otavio
Favorites PageClosed
General Help on the Theme
Updated February 17, 2024 at 3:21pm
2
Most recent comment from Max:Hi,Please read this article https://sonaar.io/docs/add-to-favorites/
Glenn
multiple products from single csv fileClosed
MP3 Audio Player Plugin
Updated February 17, 2024 at 10:20am
3
Most recent comment from Glenn:Thanks Max, that worked (although it failed at 68 items, maybe memory limit or computer slept, no big deal, I'll do batches of 67).I think the issue might be that I was using the "common" CSV UTF ...
Glenn
alb_tracklist fields are not easily mappable for bulk importClosed
MP3 Audio Player Plugin
Updated February 16, 2024 at 9:38pm
3
Most recent comment from Glenn:Ok, thanks, I understand.As an alternative, if your bulk csv importer could be used to update existing products, that would be great (maybe add an ID field). For now, I'll use the sonaar importer ...
Pavel
WP Podcast PlayerClosed
MP3 Audio Player Plugin
Updated February 15, 2024 at 8:20am
5
Most recent comment from Pavel:Thank you, Pavel.
Greg Egelston
Mobile MenuClosed
Troubleshooting the Theme
Updated February 14, 2024 at 4:59am
2
Most recent comment from Greg Egelston:all good found a section where it wasn't saved odd, might of been a cache issue.
Keith Rowley
Downloadable music filesClosed
Troubleshooting the Theme
Updated February 13, 2024 at 3:15pm
4
Most recent comment from Max:Hi,Create a product in WooCommerce.Once the product has been created, copy its link URL.Edit your playlist in WP-Admin > Playlists and add a new store icon : https://drops.sonaar.io/i/AEm6IJ
Denisa
Continuos play while navigatingClosed
MP3 Audio Player Plugin
Updated February 12, 2024 at 3:53pm
2
Most recent comment from Max:Hi Denisa,To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/
Otavio
Free Download Pop UpClosed
General Help on the Theme
Updated February 12, 2024 at 3:52pm
2
Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exis ...
GertJan van Schuppen
Too much white space on mobileClosed
General Help on the Theme
Updated February 12, 2024 at 3:19pm
8
Most recent comment from GertJan van Schuppen:Oops you were fast! Forget the last post.. I will try the new code you sent me :)
Ian
installing issueClosed
Get Started with the Theme
Updated February 12, 2024 at 3:13pm
2
Most recent comment from Max:the file sonaar.zip is not a template. its a WordPress theme.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Lenka
Display only selected CD on a parallex pageClosed
Troubleshooting the Theme
Updated February 12, 2024 at 3:13pm
2
Most recent comment from Alexandre Dubois:Hi Lenka,You can use the native archive category playlist URL, something like http://lubos.local/playlist-category/leader.Creating a new playlist archive template is a bit beyond the scope of our supp ...
Alex
Include license with beat downloadClosed
MP3 Audio Player Plugin
Updated February 12, 2024 at 3:08pm
2
Most recent comment from Max:Hi,Yes, if your music & license contract are binded with your proper WooCommerce attribute: https://drops.sonaar.io/i/4Sg0Ra and your WooCommerce attribute is assigned to your product variation : h ...