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Public Tickets

Michał Continuos playback doesn't workClosed MP3 Audio Player Plugin   Updated February 19, 2024 at 4:37pm   8 Most recent comment from Alexandre Dubois:You are welcome Vivian loading On every pageClosed MP3 Audio Player Plugin   Updated February 17, 2024 at 3:28pm   2 Most recent comment from Max:I cant see your website URL so its hard for me to see whats wrong, but perhaps you need to disable continuous player in WP-Admin > MP3 Player > Settings > Sticky Player and make sure also to clear bro ... Otavio Favorites PageClosed General Help on the Theme   Updated February 17, 2024 at 3:21pm   2 Most recent comment from Max:Hi,Please read this article https://sonaar.io/docs/add-to-favorites/ Glenn multiple products from single csv fileClosed MP3 Audio Player Plugin   Updated February 17, 2024 at 10:20am   3 Most recent comment from Glenn:Thanks Max, that worked (although it failed at 68 items, maybe memory limit or computer slept, no big deal, I'll do batches of 67).I think the issue might be that I was using the "common" CSV UTF ... Glenn alb_tracklist fields are not easily mappable for bulk importClosed MP3 Audio Player Plugin   Updated February 16, 2024 at 9:38pm   3 Most recent comment from Glenn:Ok, thanks, I understand.As an alternative, if your bulk csv importer could be used to update existing products, that would be great (maybe add an ID field). For now, I'll use the sonaar importer ... Pavel WP Podcast PlayerClosed MP3 Audio Player Plugin   Updated February 15, 2024 at 8:20am   5 Most recent comment from Pavel:Thank you, Pavel.  Greg Egelston Mobile MenuClosed Troubleshooting the Theme   Updated February 14, 2024 at 4:59am   2 Most recent comment from Greg Egelston:all good found a section where it wasn't saved odd, might of been a cache issue.  Keith Rowley Downloadable music filesClosed Troubleshooting the Theme   Updated February 13, 2024 at 3:15pm   4 Most recent comment from Max:Hi,Create a product in WooCommerce.Once the product has been created, copy its link URL.Edit your playlist in WP-Admin > Playlists and add a new store icon : https://drops.sonaar.io/i/AEm6IJ Denisa Continuos play while navigatingClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 3:53pm   2 Most recent comment from Max:Hi Denisa,To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/ Otavio Free Download Pop UpClosed General Help on the Theme   Updated February 12, 2024 at 3:52pm   2 Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your exis ... GertJan van Schuppen Too much white space on mobileClosed General Help on the Theme   Updated February 12, 2024 at 3:19pm   8 Most recent comment from GertJan van Schuppen:Oops you were fast! Forget the last post.. I will try the new code you sent me :) Ian installing issueClosed Get Started with the Theme   Updated February 12, 2024 at 3:13pm   2 Most recent comment from Max:the file sonaar.zip is not a template. its a WordPress theme.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/ Lenka Display only selected CD on a parallex pageClosed Troubleshooting the Theme   Updated February 12, 2024 at 3:13pm   2 Most recent comment from Alexandre Dubois:Hi Lenka,You can use the native archive category playlist URL, something like http://lubos.local/playlist-category/leader.Creating a new playlist archive template is a bit beyond the scope of our supp ... Alex Include license with beat downloadClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 3:08pm   2 Most recent comment from Max:Hi,Yes, if your music & license contract are binded with your proper WooCommerce attribute: https://drops.sonaar.io/i/4Sg0Ra and your WooCommerce attribute is assigned to your product variation : h ... Andrew Adding Download CTA for CSV Playlist ImportClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 2:49pm   2 Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your existin ...