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Public Tickets

Wesley Prev/Next Button Not Showing on MiniPlayerClosed MP3 Audio Player Plugin   Updated July 17, 2023 at 3:09pm   2 Most recent comment from Alexandre Dubois:Hi Wesley, The boxed layout is designed without next and prev buttons. The navigation have to be done through the tracklist. Jeff Songs missing from mp3 playerClosed MP3 Audio Player Plugin   Updated July 17, 2023 at 1:59pm   2 Most recent comment from Max:Hello Jeff,please read this article: https://sonaar.ticksy.com//ticket/3137000/ Rodrigo Problem with Continuous Player when switching between icecast stream and audio fileClosed MP3 Audio Player Plugin   Updated July 17, 2023 at 1:52pm   5 Most recent comment from Alexandre Dubois:Hi Rodrigo, Sorry for the wait, we dont work during weekend. And thanks for all the investigation you did. The load sonaar scripts on every pages is usefull when we want to call the sticky player wit ... Fausto Caceres sticky player / radio streamClosed MP3 Audio Player Plugin   Updated July 15, 2023 at 11:52pm   3 Most recent comment from Fausto Caceres:I see. Thank you. I will try that. HAMILTON How Can I add my Radio URL Streaming in Player SonaarClosed MP3 Audio Player Plugin   Updated July 14, 2023 at 8:18pm   6 Most recent comment from Alexandre Dubois:Hi Hamilton, Please update first Sonaar MP3 Player and Sonaar MP3 Player Pro. Hollow Removing a section of the lightboxClosed MP3 Audio Player Plugin   Updated July 14, 2023 at 2:21pm   2 Most recent comment from Max:Hi,The only way is to do this with custom CSS. Please note that providing custom CSS to customize your website is beyond the scope of our free support. For this, we have a customization service that ... Emil Vettainen sticky bar - mobileClosed MP3 Audio Player Plugin   Updated July 13, 2023 at 8:16pm   2 Most recent comment from Max:Unfortunately, the sticky bar on desktop is designed to display much more info than a mobile display. If you want to have the exact same view, you will need to use custom CSS which we is beyond the s ... Víctor Rodríguez player not working with external sourceClosed MP3 Audio Player Plugin   Updated July 13, 2023 at 3:35pm   29 Most recent comment from Max:Im closing this ticket since its a duplication of https://sonaar.ticksy.com/ticket/3412203/this will prevent duplication and confusion. Please reply on the other ticket. Nico Larisch PRO Lifetime How to upload 3 Songs over the CSV importer for only one playlistClosed MP3 Audio Player Plugin   Updated July 13, 2023 at 2:46pm   6 Most recent comment from Alexandre Dubois:Hi Nico, Can you please provide the CSV file you are using. The one you have shared with me has a different playlist_name on every lines. Eric MP3 Music Player Pro Version – Starter + Templates AddonClosed MP3 Audio Player Plugin   Updated July 12, 2023 at 5:28pm   2 Most recent comment from Alexandre Dubois:Hi Eric, We will work on documentation about the Carousel soon. I recommend you to use elementor editor, it will be by far easier to set the carousel. Otherwise you have to use this shortcode parem ... Asif How to get find endpoint or rest api url which is use in flutterClosed MP3 Audio Player Plugin   Updated July 12, 2023 at 1:35pm   2 Most recent comment from Alexandre Dubois:Hi Asif, Sorry, due at vacations, no customer support was avialable since last friday. I dont get what are you trying to do. Can you please provide more details? EICParis Sticky Player showing on all pagesClosed MP3 Audio Player Plugin   Updated July 12, 2023 at 4:33am   4 Most recent comment from EICParis:No. It looks like I have resolved the issue. Thanks EICParis no srp-importer.zip linkClosed Get Started with the Theme   Updated July 12, 2023 at 2:36am   2 Most recent comment from Alexandre Dubois:Hi, I have answered you through messsager rickstephenrick May what addons are in elementor sonaar addonsClosed General Help on the Theme   Updated July 12, 2023 at 2:35am   4 Most recent comment from Alexandre Dubois:Hi, Sorry for the wait, but our customer support services was temporarily unavailable last Monday and Tuesday due to our staff being on vacation.  It looks we can close this ticket. Please let us kn ... Hélène Picard Content Area not find in the pageClosed Troubleshooting the Theme   Updated July 6, 2023 at 5:56am   2 Most recent comment from Hélène Picard:I am good actually. Forget about it !