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Public Tickets

Reuben Multiple ThemesClosed General Help on the Theme   Updated March 6, 2024 at 2:24pm   3 Most recent comment from Max:Hi,You cannot use multiple themes within 1 Wordpress installation.You can add any kind of content on any page.. it's really up to you. its very flexible. Jonathan Barker Filter by Product Sub-categoryClosed MP3 Audio Player Plugin   Updated March 5, 2024 at 11:30pm   5 Most recent comment from Jonathan Barker:Solved! I forgot set the Class ID in the advanced tab of player.  Thanks again Max! Kevin Houting Audio PlaybackClosed MP3 Audio Player Plugin   Updated March 5, 2024 at 2:17pm   8 Most recent comment from Max:No problem. You can deactivate the audio preview option if you don't use it. Frédéric En-tête thème "Skulls"Closed Troubleshooting the Theme   Updated March 4, 2024 at 6:08pm   3 Most recent comment from Alexandre Dubois:Bonjour,Je suis heureux d'apprendre que vous avez réussi à trouver la solution à votre problème. Si vous avez d'autre question, il nous fera un plaisir de vous répondre. Bonne journé ... INT Track CTA Popup Broken in Sticky PlayerClosed MP3 Audio Player Plugin   Updated March 4, 2024 at 4:00pm   6 Most recent comment from Alexandre Dubois:Hi,You probably need to clear cache: https://drops.sonaar.io/v/HDObZX Todd Unyson Extension Update Breaks WordpressClosed Troubleshooting the Theme   Updated March 2, 2024 at 10:29pm   2 Most recent comment from Max:Hi,Please delete the plugin iron-demo-importer You don't need this plugin nor update it once the podcaster theme has been imported.it's only used to import the theme demo for the first time ... Johnny Burke player not displaying correctlyClosed Podcast Help on the Theme   Updated March 2, 2024 at 5:04pm   2 Most recent comment from Max:There was an issue with your cache plugin. i cleared the cache and now it works. Alex Call To Action columnClosed MP3 Audio Player Plugin   Updated March 1, 2024 at 8:03pm   20 Most recent comment from Max:Disable this option: https://drops.sonaar.io/i/KspU4D Mike License Features on Checkout PageClosed MP3 Audio Player Plugin   Updated March 1, 2024 at 7:57pm   7 Most recent comment from Mike:I just realized the "Add License Option" button on the same page does exactly what I'm looking for- allowing me to add custom icons and text in the license summary. Ignore my suggestion, I got ex ... Ayhan Theme InstallClosed Get Started with the Theme   Updated March 1, 2024 at 5:06pm   7 Most recent comment from Max:Follow this instruction on how to install the Elementor Kits you have purchased:https://sonaar.io/docs/how-to-use-and-import-sonaar-elementor-kit/ Jonathan Barker Page breaks after tablet orientation shiftClosed Troubleshooting the Theme   Updated March 1, 2024 at 2:48pm   4 Most recent comment from Alexandre Dubois:Hi Jonathan, Thank you to have reported this, I can now replicate the issue. I dont have any fix for now, but we will take a look on this. Matthew Oswalt Sonaar themeClosed General Help on the Theme   Updated February 29, 2024 at 2:55pm   9 Most recent comment from Alexandre Dubois:Ok. I hope everything will be resolved quickly. Stuart color customizationClosed Troubleshooting the Theme   Updated February 27, 2024 at 10:19pm   2 Most recent comment from Alexandre Dubois:Hi Stuart, 1. First change the purple color through the theme options. Go to wp-admin>theme options>look and feelAnd replace the purple color here.Go to wp-admin>Audio Players & Events settings>musi ... Alex Sale Price IssuesClosed Troubleshooting the Theme   Updated February 27, 2024 at 8:32pm   7 Most recent comment from Alexandre Dubois:Well done. Sorry for this. Rich Artists photos not loading, and all the icons for social media are not appearing on home page and other pagesClosed Troubleshooting the Theme   Updated February 27, 2024 at 3:31pm   4 Most recent comment from Alexandre Dubois:Hi Rich, I have tested with three devices and many browsers and artist pictures are always visible to me. Please clear cache and test it without be logged to the wp-admin. Let me know how it goes.