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Public Tickets

Otavio Free Download Pop UpClosed General Help on the Theme   Updated February 12, 2024 at 3:52pm   2 Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your exis ... GertJan van Schuppen Too much white space on mobileClosed General Help on the Theme   Updated February 12, 2024 at 3:19pm   8 Most recent comment from GertJan van Schuppen:Oops you were fast! Forget the last post.. I will try the new code you sent me :) Ian installing issueClosed Get Started with the Theme   Updated February 12, 2024 at 3:13pm   2 Most recent comment from Max:the file sonaar.zip is not a template. its a WordPress theme.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/ Lenka Display only selected CD on a parallex pageClosed Troubleshooting the Theme   Updated February 12, 2024 at 3:13pm   2 Most recent comment from Alexandre Dubois:Hi Lenka,You can use the native archive category playlist URL, something like http://lubos.local/playlist-category/leader.Creating a new playlist archive template is a bit beyond the scope of our supp ... Alex Include license with beat downloadClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 3:08pm   2 Most recent comment from Max:Hi,Yes, if your music & license contract are binded with your proper WooCommerce attribute: https://drops.sonaar.io/i/4Sg0Ra and your WooCommerce attribute is assigned to your product variation : h ... Andrew Adding Download CTA for CSV Playlist ImportClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 2:49pm   2 Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your existin ... Tim Having floating player on home pageClosed MP3 Audio Player Plugin   Updated February 10, 2024 at 2:50am   4 Most recent comment from Max:You can find your old ticket if you login our helpdesk ith the email you previously used which is [email protected] is available at https://sonaar.io/docs Michael Simon audio wave barClosed MP3 Audio Player Plugin   Updated February 8, 2024 at 8:37pm   4 Most recent comment from Max:Hi,You can install it without removing content.But you Wil have to add new content and fill the new player with your playlist. urverkmusic several problemsClosed Troubleshooting the Theme   Updated February 8, 2024 at 5:23pm   8 Most recent comment from Max:Hi,While your ressource have been increased and seems OK, there still issues that I cannot understand. The problem seems intermittent as Ive been able 1 or 2 time to see a new page correctly, and i ha ... Antonello Colaps manage the excerptsClosed MP3 Audio Player Plugin   Updated February 8, 2024 at 2:50pm   2 Most recent comment from Alexandre Dubois:Hi, Please add this shortcode parameter: track_desc_lenght="9999" Wren Hansteen Search for trackClosed MP3 Audio Player Plugin   Updated February 7, 2024 at 6:36pm   9 Most recent comment from Wren Hansteen:Great to hear. Thanks so much. Keith CarosuelClosed MP3 Audio Player Plugin   Updated February 7, 2024 at 3:10pm   2 Most recent comment from Max:Hi,The Carousel slider is only customizable with our Elementor widget. You don't need Pro version of Elementor... The free version of Elementor is sufficient. Jonathan Barker Caching TipsClosed MP3 Audio Player Plugin   Updated February 7, 2024 at 2:43pm   2 Most recent comment from Max:Hi,Since its built with WordPress, its mostly considered as dynamic content.We recommend using the plugin WP Rocket if you want a great cache plugin, coupled with Cloudflare CDN. Michele Dupras Blog Category post displayClosed Troubleshooting the Theme   Updated February 6, 2024 at 10:08pm   2 Most recent comment from Alexandre Dubois:Hi Michele, Two templates are available for WordPress default blog archive pages: "list" and "classic." To change this, go to wp-admin > theme options > post settings and modify the "Posts Archive De ... Emily Mp3 scrollClosed MP3 Audio Player Plugin   Updated February 6, 2024 at 3:00pm   2 Most recent comment from Max:Hi,What's the email associated with your sonaar.io account ?