Public Tickets
Johnny Burke
choosing a templateClosed
General Help on the Theme
Updated May 2, 2024 at 7:34pm
2
Most recent comment from Johnny Burke:nevermind, I found it
Jonathan Barker
Elements Kit PluginClosed
General Help on the Theme
Updated April 19, 2024 at 4:04pm
2
Most recent comment from Max:It's used in the Audience template
Alex
Elementor Sonaar Addons IssuesClosed
Troubleshooting the Theme
Updated April 18, 2024 at 1:09pm
17
Most recent comment from Alexandre Dubois:Good news.You are welcome.
Keary Suska
Player Waveform DisplayClosed
MP3 Audio Player Plugin
Updated April 16, 2024 at 11:25pm
3
Most recent comment from Keary Suska:I did not get an initial settings wizard like other plugins do, but I did go to settings, tweak a few things. Changing the waveform size seemed to do the trick. It now looks like it should. Thanks.
Floor
PLEASE help! The header and footer are goneClosed
Troubleshooting the Theme
Updated April 15, 2024 at 5:13pm
2
Most recent comment from Alexandre Dubois:Hi, If you want I can reimport for you the header and footer from the demo. We only do support through tickets or the live chat on sonaar.io
Maxine Powell
Max number of songsClosed
MP3 Audio Player Plugin
Updated April 11, 2024 at 8:21pm
2
Most recent comment from Max:See other ticket here: https://sonaar.ticksy.com//ticket/3609129/
Paul Koch
Play from bandcampClosed
MP3 Audio Player Plugin
Updated April 10, 2024 at 1:29pm
3
Most recent comment from Paul Koch:Thanks.Ticket can be closed.
Paul Koch
Spitify for PodcastersClosed
MP3 Audio Player Plugin
Updated April 10, 2024 at 6:26am
7
Most recent comment from Paul Koch:Yes. It worked. However I changed it back to just uploading the MP3 which is actually quicker in my setup of the website.Case can be closed. :-)
devin
playlist bulk importerClosed
MP3 Audio Player Plugin
Updated April 9, 2024 at 5:34pm
3
Most recent comment from devin:Alrighty, thanks.
John
Sticky playerClosed
MP3 Audio Player Plugin
Updated April 6, 2024 at 12:56pm
7
Most recent comment from John:Got it. Thanks
Eduardo
How to Auto play on Sticky PlayerClosed
MP3 Audio Player Plugin
Updated April 5, 2024 at 2:45am
6
Most recent comment from Max:It does not work here. see js error: https://drops.sonaar.io/i/ObIaiwautoplay should be avoided because it will react differently from different browser and different users depending their browser se ...
Gustavo
Add option at License OptionClosed
MP3 Audio Player Plugin
Updated April 4, 2024 at 10:02pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Jason McDonald
Blank page when using pluginClosed
MP3 Audio Player Plugin
Updated April 2, 2024 at 8:25pm
11
Most recent comment from Jason McDonald:Fantastic, thanks. This works. Please close this ticket.
Keith
Provide CSS and JS files to excludeClosed
MP3 Audio Player Plugin
Updated April 4, 2024 at 12:08pm
7
Most recent comment from Keith:Correction, do not exclude this: /wp-content/plugins/sonaar-music-pro/public/js/sonaar-music-pro-public.jsDoing so prevents the play icon from appearing. The first two are perfect for escaping the l ...
Stuart
mobile menu editingClosed
General Help on the Theme
Updated March 27, 2024 at 6:05pm
2
Most recent comment from Alexandre Dubois:Hi Stuart, Please go to wp-admin>theme options>menu options>Hot links