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Public Tickets

Rixer Records License/Contract Not ShowingClosed MP3 Audio Player Plugin   Updated 2 weeks ago   7 Most recent comment from Rixer Records:I totally missed the "Configure Terms". We're all set! Thank you. Jon Jackson Access to Nav menu to editClosed Troubleshooting the Theme   Updated 2 weeks ago   6 Most recent comment from Alexandre Dubois:You are welcome Raheem beat storeClosed General Help on the Theme   Updated 2 weeks ago   2 Most recent comment from Max:Hi, if you want to get the exact same website than our Rebirth demo (https://templates.sonaar.io/rebirth)  to get started, you need to purchase: Rebirth Template (here)MP3 Audio Player Pro (Business ... Victoria Play track from SoundcloudClosed MP3 Audio Player Plugin   Updated 2 weeks ago   2 Most recent comment from Max:Spotify and SoundCloud licensing agreements to restrict the playback of its tracks on other audio players, including third-party web players like MP3 Audio Player Pro. They want to maintain control o ... Robin Schubert Menu gone (Slider Revolution error)Closed Troubleshooting the Theme   Updated 2 weeks ago   9 Most recent comment from Max:Please check now, should works. Mathias Lacire RefundClosed MP3 Audio Player Plugin   Updated 2 weeks ago   1 Most recent comment from Mathias Lacire:Hello, i don't have news about my refund. I submit a ticket Tuesday and nothing since. Adrian CompatibilityClosed Troubleshooting the Theme   Updated 2 weeks ago   2 Most recent comment from Alexandre Dubois:Hi Adrian, The menu has a transparent background right now. But it is not set over the content. Please edit your home page, and turn ON this option: https://drops.sonaar.io/i/siQuLr Mirco Fragomena Optional Track InformationClosed MP3 Audio Player Plugin   Updated 2 weeks ago   12 Most recent comment from Max:Glad you got it sorted !Thanks for your review, I really appreciate it. David Arkenstone fixingClosed Troubleshooting the Theme   Updated 2 weeks ago   14 Most recent comment from Max:Hi David,I have implemented the code. see screenshot https://drops.sonaar.io/i/UniLoUEnjoy! Deyo Playlist stylesClosed General Help on the Theme   Updated 2 weeks ago   4 Most recent comment from Alexandre Dubois:You are welcome Roman Sorting in the online storeClosed MP3 Audio Player Plugin   Updated 2 weeks ago   2 Most recent comment from Max:Hi,I never tried to play with the order. Its the default order by woocommerce.Perhaps try using a third party plugin to sort order of your woocommerce products Samuel Métivier php bugClosed MP3 Audio Player Plugin   Updated 2 weeks ago   7 Most recent comment from Samuel Métivier:You rock !thxSam Roman Spectrum bar for online storeClosed MP3 Audio Player Plugin   Updated 2 weeks ago   6 Most recent comment from Roman:Thanks it works Charlie A Sonaar 'Beats' Template loading slowly on website / not properlyClosed General Help on the Theme   Updated 2 weeks ago   8 Most recent comment from Max:Hi, you have some non-optimized image file in your slider. eg, some of your image take 3.3mb. Please upload a .jpg file of 600px X 600px that is below 150kb. see screenshot https://drops.sonaar.io/i/ ... Galilee mp3 player templatesClosed MP3 Audio Player Plugin   Updated 2 weeks ago   2 Most recent comment from Max:Hi, Please read this article about how to import the templateshttps://sonaar.io/docs/how-to-install-the-elementor-templates-kit-by-sonaar/#h-how-to-install-the-mp3-audio-player-pro-elementor-template ...