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Public Tickets

Bui Son How to force download audio mp3, wavClosed MP3 Audio Player Plugin   Updated February 20, 2024 at 3:34pm   2 Most recent comment from Max:Hi,This is a CORS issue. Browsers prevent downloading files directly when the files are hosted on other domains, as a security prevention. Otherwise, one could download any files from any server wi ... jolivet multiple tracksClosed MP3 Audio Player Plugin   Updated February 20, 2024 at 3:23pm   2 Most recent comment from Max:Hi,you can use our Import tools in WP-Admin > MP3 Player > Tools > PLAYLIST BULK IMPORTER Bobby Music gridClosed Troubleshooting the Theme   Updated February 20, 2024 at 2:55pm   2 Most recent comment from Alexandre Dubois:Hi Bobby,Please go to wp-admin>Essential GridClick on the "Music Grid Click and Play" grid settingClick on the "Nav-filter-sort" tab.And change the "start sorting by" option: Keith Rowley Slider RevvolutionClosed General Help on the Theme   Updated February 20, 2024 at 1:43am   2 Most recent comment from Max:Hi,If you have issues with plugin activations or updates, please read below: Plugin updates: Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically ... Greg Egelston Theme Default BackgroundClosed Troubleshooting the Theme   Updated February 19, 2024 at 6:52pm   2 Most recent comment from Alexandre Dubois:Hi Greg, Please go to wp-admin>theme options>look and feel>main background. Michał Continuos playback doesn't workClosed MP3 Audio Player Plugin   Updated February 19, 2024 at 4:37pm   8 Most recent comment from Alexandre Dubois:You are welcome Vivian loading On every pageClosed MP3 Audio Player Plugin   Updated February 17, 2024 at 3:28pm   2 Most recent comment from Max:I cant see your website URL so its hard for me to see whats wrong, but perhaps you need to disable continuous player in WP-Admin > MP3 Player > Settings > Sticky Player and make sure also to clear bro ... Otavio Favorites PageClosed General Help on the Theme   Updated February 17, 2024 at 3:21pm   2 Most recent comment from Max:Hi,Please read this article https://sonaar.io/docs/add-to-favorites/ Glenn multiple products from single csv fileClosed MP3 Audio Player Plugin   Updated February 17, 2024 at 10:20am   3 Most recent comment from Glenn:Thanks Max, that worked (although it failed at 68 items, maybe memory limit or computer slept, no big deal, I'll do batches of 67).I think the issue might be that I was using the "common" CSV UTF ... Glenn alb_tracklist fields are not easily mappable for bulk importClosed MP3 Audio Player Plugin   Updated February 16, 2024 at 9:38pm   3 Most recent comment from Glenn:Ok, thanks, I understand.As an alternative, if your bulk csv importer could be used to update existing products, that would be great (maybe add an ID field). For now, I'll use the sonaar importer ... Pavel WP Podcast PlayerClosed MP3 Audio Player Plugin   Updated February 15, 2024 at 8:20am   5 Most recent comment from Pavel:Thank you, Pavel.  Greg Egelston Mobile MenuClosed Troubleshooting the Theme   Updated February 14, 2024 at 4:59am   2 Most recent comment from Greg Egelston:all good found a section where it wasn't saved odd, might of been a cache issue.  Keith Rowley Downloadable music filesClosed Troubleshooting the Theme   Updated February 13, 2024 at 3:15pm   4 Most recent comment from Max:Hi,Create a product in WooCommerce.Once the product has been created, copy its link URL.Edit your playlist in WP-Admin > Playlists and add a new store icon : https://drops.sonaar.io/i/AEm6IJ Denisa Continuos play while navigatingClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 3:53pm   2 Most recent comment from Max:Hi Denisa,To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/ Otavio Free Download Pop UpClosed General Help on the Theme   Updated February 12, 2024 at 3:52pm   2 Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your exis ...