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Public Tickets

Tim Having floating player on home pageClosed MP3 Audio Player Plugin   Updated February 10, 2024 at 2:50am   4 Most recent comment from Max:You can find your old ticket if you login our helpdesk ith the email you previously used which is [email protected] is available at https://sonaar.io/docs Michael Simon audio wave barClosed MP3 Audio Player Plugin   Updated February 8, 2024 at 8:37pm   4 Most recent comment from Max:Hi,You can install it without removing content.But you Wil have to add new content and fill the new player with your playlist. urverkmusic several problemsClosed Troubleshooting the Theme   Updated February 8, 2024 at 5:23pm   8 Most recent comment from Max:Hi,While your ressource have been increased and seems OK, there still issues that I cannot understand. The problem seems intermittent as Ive been able 1 or 2 time to see a new page correctly, and i ha ... Antonello Colaps manage the excerptsClosed MP3 Audio Player Plugin   Updated February 8, 2024 at 2:50pm   2 Most recent comment from Alexandre Dubois:Hi, Please add this shortcode parameter: track_desc_lenght="9999" Wren Hansteen Search for trackClosed MP3 Audio Player Plugin   Updated February 7, 2024 at 6:36pm   9 Most recent comment from Wren Hansteen:Great to hear. Thanks so much. Keith CarosuelClosed MP3 Audio Player Plugin   Updated February 7, 2024 at 3:10pm   2 Most recent comment from Max:Hi,The Carousel slider is only customizable with our Elementor widget. You don't need Pro version of Elementor... The free version of Elementor is sufficient. Jonathan Barker Caching TipsClosed MP3 Audio Player Plugin   Updated February 7, 2024 at 2:43pm   2 Most recent comment from Max:Hi,Since its built with WordPress, its mostly considered as dynamic content.We recommend using the plugin WP Rocket if you want a great cache plugin, coupled with Cloudflare CDN. Michele Dupras Blog Category post displayClosed Troubleshooting the Theme   Updated February 6, 2024 at 10:08pm   2 Most recent comment from Alexandre Dubois:Hi Michele, Two templates are available for WordPress default blog archive pages: "list" and "classic." To change this, go to wp-admin > theme options > post settings and modify the "Posts Archive De ... Emily Mp3 scrollClosed MP3 Audio Player Plugin   Updated February 6, 2024 at 3:00pm   2 Most recent comment from Max:Hi,What's the email associated with your sonaar.io account ? Jake Can't get audio files to playClosed MP3 Audio Player Plugin   Updated February 5, 2024 at 8:44pm   3 Most recent comment from Jake:Thank you. It worked! Greg Egelston Top MenuClosed Troubleshooting the Theme   Updated February 5, 2024 at 3:54pm   2 Most recent comment from Alexandre Dubois:Hi Greg,Go to wp-admin>header & footerEdit the header post with elementor.1-Select the first Section element.2-Click on the Advanced tab3-And disable the "Hide on Scroll Down -> Show on Scroll Up" opt ... Stéphane License KeysClosed MP3 Audio Player Plugin   Updated February 5, 2024 at 3:21pm   2 Most recent comment from Max:Yes, you can your site by login into your sonaar.io account > My Account > License keys > and click Manage Sites. Andrey Prebuy questionClosed MP3 Audio Player Plugin   Updated February 5, 2024 at 3:20pm   2 Most recent comment from Max:Hi Andrey,Q:  I am using Elementor Pro to build my website. Starting from loop tamplates and archive pages. I mean everyhting. So I want to know if I can build my elementor loops etc with your plug ... Richard Zeier License Expired but paid for renewalClosed MP3 Audio Player Plugin   Updated February 2, 2024 at 2:58pm   2 Most recent comment from Max:Hi, go to WP-Admin > MP3 Player > License Keys > and enter this new license key 5506b692df7501886abd59785049412c the updates should works now in version 5.0.3. We have fixed an issue with version 5 r ... Glenn Select All button for Batch Creation ToolClosed MP3 Audio Player Plugin   Updated February 2, 2024 at 8:50am   2 Most recent comment from Glenn:Haha!Just noticed the Select All/Deselect All at the bottom of the page after I had manually ticked every item. Maybe these can be duplicated at the top of the list also?Thanks,Glenn