Public Tickets
Quentin
Ajax reloading page and headerClosed
General Help on the Theme
Updated June 17, 2024 at 7:23pm
9
Most recent comment from Alexandre Dubois:Bonjour, Je suis désolé mais je n'ai pas de piste pour l'instant. Il y a trop longtemps que nous nous sommes pencher sur ce problème.
grant thompson
Stacking PlaylistsClosed
MP3 Audio Player Plugin
Updated June 4, 2024 at 8:29pm
6
Most recent comment from Max:No its not on the roadmap at this time.
Ignacio Velasco
User playlists requestClosed
MP3 Audio Player Plugin
Updated June 4, 2024 at 3:02pm
6
Most recent comment from grant thompson:This feature would be great
Slawomir Wyroba
Audio player - music archivesClosed
MP3 Audio Player Plugin
Updated June 4, 2024 at 1:31pm
8
Most recent comment from Max:Hi,Its an MP3 Audio Player Pro that is set as 'term' (https://drops.sonaar.io/i/gwHpSv) in a product archive template (using Elementor Pro) https://drops.sonaar.io/i/Io8BTk Each track post ...
matt
player compatibilityClosed
MP3 Audio Player Plugin
Updated June 1, 2024 at 9:14pm
49
Most recent comment from Max:Hi,What's the url file to your audio ?
Ignacio Velasco
Improvement Request: Allow music player listeners to create their own playlistsClosed
MP3 Audio Player Plugin
Updated May 30, 2024 at 3:28pm
2
Most recent comment from Max:Duly Noted!
Thanks for your feedback, I appreciate.
Brendan
clean installClosed
Get Started with the Theme
Updated May 23, 2024 at 4:45pm
1
Most recent comment from Brendan:Hello - i am trying to do a clean install of sonaar - the original install was done a couple years ago , but bought new license last week. I remove current plugins, remove sonaar themes, then install ...
Amy
Tracks in playlist can not be reordered in wp-adminClosed
MP3 Audio Player Plugin
Updated May 21, 2024 at 4:52pm
4
Most recent comment from Max:Hi,Its because RankMath use the same library than our (CMB2) and they overtake it with more priority. I recommend you deactivate temporarily RankMath by the time your are reordering your tracks.
Amma Agyapon
Reordering items on listsClosed
General Help on the Theme
Updated May 21, 2024 at 2:51pm
2
Most recent comment from Alexandre Dubois:Hi Amma,Unfortunately we have not developed this functionality.
Brendan
renewal not workingClosed
Troubleshooting the Theme
Updated May 20, 2024 at 8:17pm
3
Most recent comment from Brendan:hi max, i reinstalled latest sonaar theme and then it worked - thank you for responding
Yotam
Waveform not showingClosed
MP3 Audio Player Plugin
Updated May 20, 2024 at 3:49pm
2
Most recent comment from Max:Hi,
Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exi ...
devin
Add To Cart On HoverClosed
MP3 Audio Player Plugin
Updated May 20, 2024 at 3:46pm
2
Most recent comment from Max:Hi,please enable this option: https://drops.sonaar.io/i/T6lKQG
Douglas
Configuring Mini-PlayerClosed
MP3 Audio Player Plugin
Updated May 10, 2024 at 10:02pm
6
Most recent comment from Douglas:Ok that's great, thanks Alexandre. I'm not very technical but I will try these out and keep you posted. I also tried placing the mp3 widget within an Elementor popup, and it seems to be work ...
Dieter
Update to 5.3 killes functionalityClosed
MP3 Audio Player Plugin
Updated May 10, 2024 at 1:53pm
3
Most recent comment from Max:Great ! Its always a good thing to clear browser cache/cookies and website cache after any plugin updates. It often resolves many issues.
Jelle Simons
Problems installing demo themeClosed
Troubleshooting the Theme
Updated May 9, 2024 at 8:56pm
2
Most recent comment from Alexandre Dubois:Hi,You probably need to increase the max_execution_time. Our demo’s data is big and the import process while takes more than 30 seconds.
Step 1 – To raise the time a script is allowed to run, g ...