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Public Tickets

Giorgos ElementorClosed General Help on the Theme   Updated April 11, 2022 at 10:45pm   13 Most recent comment from Giorgos:Many thanks!Now everything works :)Have a good night! Floor Revolution Slider Display selected tracksClosed General Help on the Theme   Updated April 11, 2022 at 1:48pm   2 Most recent comment from Floor:Nevermind, I found this in the Slider revolution in the 'Content section'. Then I selected the playlist with the right category's. Hope this will help you if needed :) Jan SupportClosed General Help on the Theme   Updated April 7, 2022 at 8:07pm   2 Most recent comment from Max:Hello Jan,please send us your request here Howard C Taylor Jr This is the second time I requested to Cancel SubscriptionClosed General Help on the Theme   Updated April 6, 2022 at 9:30pm   2 Most recent comment from Max:Hi, I'm sorry for the issue you have. Just before the importation, there was a Popup on which on clicked ok that confirmed you that the content will be replaced by the theme demo content. If yo ... Pause L Licence keyClosed General Help on the Theme   Updated April 5, 2022 at 1:33pm   4 Most recent comment from Max:You are welcome Christoph Header has white gapClosed General Help on the Theme   Updated April 4, 2022 at 6:32pm   8 Most recent comment from Christoph:Thank you ... now it looks great again ;)Greetings,Christoph Daniel adding videos to the themeClosed General Help on the Theme   Updated March 31, 2022 at 1:46pm   2 Most recent comment from Max:Hello Daniel,Yes absolutely. You can add any videos to the site...from Youtube, vimeo, self-hosted videos, etc.You can use the Video widget that is provided with the theme within Elementor page build ... Floor Background Color Theme Change and Artist on homepage questionClosed General Help on the Theme   Updated March 30, 2022 at 2:54pm   4 Most recent comment from Alexandre Dubois:You are welcome Deborah Jordan-Buriel PluginsClosed General Help on the Theme   Updated March 28, 2022 at 1:35pm   2 Most recent comment from Alexandre Dubois:Hello Deborah,Slider Revolution is not required. You can remove it or any other plugins you dont use. About images imported with the demo content. Dont worry, they are not loaded if you dont use them ... George vass Editing the 404 pageClosed General Help on the Theme   Updated March 22, 2022 at 3:35pm   5 Most recent comment from George vass:Hi MaxThanks for the info you may close the ticket.-George Damien Logo resizingClosed General Help on the Theme   Updated March 22, 2022 at 2:02pm   8 Most recent comment from Alexandre Dubois:You are welcome Peter Dickson Lopez ActivationClosed General Help on the Theme   Updated March 21, 2022 at 7:27pm   3 Most recent comment from Peter Dickson Lopez:Hi Max,Got it - that makes sense.  This being the case, I just purchased the All Themes package.Thank you,Peter Sudhir Poonipershad Parallax sortingClosed General Help on the Theme   Updated March 21, 2022 at 3:55pm   4 Most recent comment from Alexandre Dubois:you are welcome faiq ahmed How can I add instagram share icon?Closed General Help on the Theme   Updated March 21, 2022 at 2:10pm   2 Most recent comment from Max:Hi,The icons you are referring to, are for sharing the post. Instagram does not support any sharing options at this time, so obviously, we have not implemented an Instagram share icon. Simona First PopupClosed General Help on the Theme   Updated March 14, 2022 at 2:51pm   2 Most recent comment from Max:Hi,We dont have popup feature built-in into the plugin, but we strongly recommend the Elementor Pro's one because its very well coded and works very very well.