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Public Tickets

Matthew Dols remove Follow us flagClosed General Help on the Theme   Updated February 11, 2022 at 12:18pm   3 Most recent comment from Matthew Dols:that worked, thank you Keith Lay Website downClosed General Help on the Theme   Updated February 10, 2022 at 1:51pm   2 Most recent comment from Max:I have fixed the issue.I think you've not updated the wp correctly. now its updated. GertJan van Schuppen Slider Revolution, can it show items in random order?Closed General Help on the Theme   Updated February 7, 2022 at 3:33pm   2 Most recent comment from Max:Hi,Im not familiar with this feature and never tried it I'm afraid. For official Slider Revolution documentation, see this website: https://www.sliderrevolution.com/manual/how-to-use-this-manual ... George vass Hamburger menu color changeClosed General Help on the Theme   Updated February 2, 2022 at 8:26pm   6 Most recent comment from Alexandre Dubois:You are welcome Julian http://99maffia.ar/Closed General Help on the Theme   Updated February 2, 2022 at 6:05pm   2 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. George vass On First website visit on mobile the menu does not workClosed General Help on the Theme   Updated January 31, 2022 at 6:58pm   6 Most recent comment from Max:You are welcome  Leanna Kirchoff License KeyClosed General Help on the Theme   Updated January 28, 2022 at 2:03am   4 Most recent comment from Max:Exactly. Please try again. It should work now.  Ken Refund - Accidentally bought wrong levelClosed General Help on the Theme   Updated January 20, 2022 at 5:37pm   2 Most recent comment from Max:Hi Ken, I've just processed with the refund  Devin Accidentally deleted the podcast player boxes on my theme.Closed General Help on the Theme   Updated January 18, 2022 at 9:53pm   16 Most recent comment from Alexandre Dubois:You have to disable "MP3 player by sonaar" plugin. Johnny Burke contact form errorClosed General Help on the Theme   Updated January 10, 2022 at 3:28pm   2 Most recent comment from Max:The email is set to [email protected] Like the error says, thats a fake email and @yourdomain.com is does not belong to your domain name which is @closertovenus.com Susan Song PagesClosed General Help on the Theme   Updated January 7, 2022 at 4:38pm   4 Most recent comment from Max:Hi,1. No. The theme builder feature of Elementor Pro is specially made to make a reusable template. Go to WP-Admin  > Templates > Theme Builder and add a new template. Add the player widget by sele ... Marcel Ferreira Enable Ken Burns Effect Only On Desktop ModeClosed General Help on the Theme   Updated January 6, 2022 at 5:36am   4 Most recent comment from Max:From what I know, Ken burn effect is available in Slider Revolution. Im not sure if it's available in Elementor plugin as well.. I have not seen this option so far.  Katie I can't figure out how to use elementorClosed General Help on the Theme   Updated January 4, 2022 at 10:43pm   9 Most recent comment from Katie:You've been excellent! Thank you, Feeling much better. I can do this:) Marcel Ferreira Customize Classic Menu BreakpointsClosed General Help on the Theme   Updated December 28, 2021 at 3:37pm   4 Most recent comment from Max:Great Marcel! Farichmed I cannot update the sonaar addons pluginClosed General Help on the Theme   Updated December 21, 2021 at 10:22pm   2 Most recent comment from Alexandre Dubois:Hi,Sorry for this. Please retry.