Public Tickets
Frederick
license inactiveClosed
General Help on the Theme
Updated January 3, 2023 at 2:48pm
3
Most recent comment from Max:Hi,
We apologize for the inconvenience. The issue with the license key validation has been resolved. We were working on the License API at the time you tried to validate your license key. Please try a ...
Robert
Navigation menu not updating to change the menuClosed
General Help on the Theme
Updated December 30, 2022 at 6:22pm
4
Most recent comment from Alexandre Dubois:You are welcome
Christian
Using Menu Anchor in Promo BoxClosed
General Help on the Theme
Updated December 29, 2022 at 3:34pm
4
Most recent comment from Alexandre Dubois:You are welcome
Robert
Theme lifetime licenseClosed
General Help on the Theme
Updated December 27, 2022 at 5:14pm
2
Most recent comment from Max:Hi, All our themes are built with the free version of Elementor. We don't use Elementor Pro for our themes.
Diego Segatto
transparency on grid thumbsClosed
General Help on the Theme
Updated December 19, 2022 at 6:08pm
2
Most recent comment from Alexandre Dubois:Hi Diego, May i have a login credential to the wp-admin?
Diego Segatto
RTL text and mixed languagesClosed
General Help on the Theme
Updated December 16, 2022 at 7:03pm
4
Most recent comment from Alexandre Dubois:You are welcome
Diego Segatto
editing featuresClosed
General Help on the Theme
Updated December 16, 2022 at 7:01pm
3
Most recent comment from Diego Segatto:Thank you!
Ling Messer
error message showing on pageClosed
General Help on the Theme
Updated December 14, 2022 at 5:13pm
4
Most recent comment from Max:No, the MP3 Audio Player PRO ADDON is version 3.3.Please update it to 4.1.2
Ty Vaughn
License AgreementClosed
General Help on the Theme
Updated December 9, 2022 at 9:40pm
2
Most recent comment from Max:you cannot upload your own license agreement, but you can set everything by editing the license here: https://d.pr/i/TMa9CL
Ty Vaughn
Front Page SectionClosed
General Help on the Theme
Updated December 8, 2022 at 6:24pm
8
Most recent comment from Max:go to wp-admin > theme options > Custom CSS
Juan
Website in other serversClosed
General Help on the Theme
Updated December 6, 2022 at 1:58pm
2
Most recent comment from Max:Hi,do you have same issue with your are NOT connected to WordPress in Google Chrome?Everything is OK when you are logged in WordPress dashboard?If so, make sure to clear your site/server cache.
Nikolay
The theme was purchased and now the key does not work and requires to be purchased againClosed
General Help on the Theme
Updated November 27, 2022 at 10:24pm
7
Most recent comment from Max:So if your site is not working, perhaps you have updated something else (eg wordpress, third party plugins or server) which perhaps breaks the theme to function correctly.
hopeton
website loading speedClosed
General Help on the Theme
Updated November 24, 2022 at 9:26am
3
Most recent comment from hopeton:Thanks Max
John Adams
UpdatingClosed
General Help on the Theme
Updated November 23, 2022 at 7:07pm
5
Most recent comment from John Adams:Thank you, Max!
Fernando
change linkClosed
General Help on the Theme
Updated November 23, 2022 at 2:43pm
2
Most recent comment from Alexandre Dubois:Hello Fernado, This part is part of a revolution slider. Please go to wp-admin>slider revolutionEdit the Banner 01Select the itune layerOpen the "Action" panelClick on "Simple Link"And change the url ...