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Public Tickets

Jan flip bookClosed General Help on the Theme   Updated October 28, 2021 at 6:29pm   2 Most recent comment from Max:We dont have this kind of widget im afraid Jan slider revolutionClosed General Help on the Theme   Updated October 28, 2021 at 6:28pm   2 Most recent comment from Max:If you have issues with plugin activations or updates, please read below: Plugin updates: Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically up ... Jan Playlist template designClosed General Help on the Theme   Updated October 28, 2021 at 5:44pm   7 Most recent comment from Alexandre Dubois:Hello Jan,Those templates are hardcoded. If you have PHP knowledge, you can modified them in the child theme folder. Otherwise, you still can create a new template with elementor Pro. But in both c ... Jonah Wayz Playlists on SliderClosed General Help on the Theme   Updated October 25, 2021 at 1:46pm   2 Most recent comment from Max:Hi,Yes. you can edit your page with Elementor and add the Music Player widget on your page. see screenshot https://d.pr/i/NrnlDbThen you can select the widget and select the playlist you'd like ... GertJan van Schuppen All different kind of image sizes, are they needed?Closed General Help on the Theme   Updated October 20, 2021 at 1:57pm   2 Most recent comment from Alexandre Dubois:Hi GertJan, This is a good question. No, we dont use thoses images size through our theme. Christine footer music playerClosed General Help on the Theme   Updated October 18, 2021 at 2:33pm   2 Most recent comment from Alexandre Dubois:Hi, The three links have to be add to the track as track links https://d.pr/i/ujUaGr Deborah Jordan-Buriel EcommerceClosed General Help on the Theme   Updated October 13, 2021 at 1:31pm   2 Most recent comment from Alexandre Dubois:Hi Deborah, I dont have any other ecommerce recommendation. But you can install the MP3 Player Pro by sonaar plugin. It is now compatible with our theme. The player from the plugin uses cookies to ... Georges Change FontsClosed General Help on the Theme   Updated October 11, 2021 at 3:22pm   2 Most recent comment from Alexandre Dubois:Hi Georges, Please go to wp-admin>Essential GridAnd edit the "Movie Cobble Grid" skid https://d.pr/i/H6Z1jwhttps://zorzes-katris.com/wp-admin/admin.php?page=essential-grid&view=grid-item-skin-editor ... hopeton Adding video to homepage/Parallax scrollingClosed General Help on the Theme   Updated October 11, 2021 at 3:00pm   2 Most recent comment from Max:Hi,  Video background are supported with native Elementor section: See videoFor parallax, you might want to use third party plugin to acheive this such as Elementor Pro.  Mike Dresser Dresser Logo problem on Sonaar CinematicClosed General Help on the Theme   Updated October 11, 2021 at 1:59pm   2 Most recent comment from Max:Hi,the logo must be uploaded in wp-admin > appearance > customize > site identityThen you can change its size by editing your header and the logo widget. Edit your header with elementor, select your ... William Samoa Saleebey site loads weirdClosed General Help on the Theme   Updated September 25, 2021 at 2:19pm   4 Most recent comment from Max:Hi,Here is what I see when I visit your website: https://d.pr/i/u2xGUo it looks great!If you cant access history, perhaps check with your server so they can see if there is any error.log to get mor ... mario playlist page as homepageClosed General Help on the Theme   Updated September 23, 2021 at 1:40pm   4 Most recent comment from Alexandre Dubois:You are welcome Hemant Thakral Unable to upload themeClosed General Help on the Theme   Updated September 22, 2021 at 1:33pm   4 Most recent comment from Alexandre Dubois:Hi Hemant, You can download the Sonaar theme from your Sonaar Account. Login at https://sonaar.io/login then go to My Account > Licenses > View Details and Downloads. GertJan van Schuppen "reset" templateClosed General Help on the Theme   Updated September 21, 2021 at 3:24pm   2 Most recent comment from Max:What I always recommend when using a new WordPress theme is to develop the "new" website on a staging server with a fresh copy of WordPress. So start with a clean copy of WordPress, install the them ... Marcus Podcast and social media linksClosed General Help on the Theme   Updated September 20, 2021 at 1:43pm   6 Most recent comment from Alexandre Dubois:Hi Marcus,You are problably using th http://www.blacklegacies.com/ (HTTP) rather than https://www.blacklegacies.com/ (HTTPS). Please try with this link on your mobile and tell me if the player wo ...