Public Tickets
Pablo Mielgo
License problemClosed
General Help on the Theme
Updated July 18, 2022 at 11:00pm
4
Most recent comment from Max:Is all third party plugins updated as well? Go to wp-admin > appearance > install plugins to find out.
Floor
Changing the Header of this pageClosed
General Help on the Theme
Updated July 18, 2022 at 1:41pm
2
Most recent comment from Max:Hi,Unfortunately, that is not possible to use a secondary header for this custom post type.Perhaps you can do this with Elementor Pro's theme builder, but im not sure if it will works. you might ...
Tudor
PlaylistClosed
General Help on the Theme
Updated July 18, 2022 at 1:04pm
2
Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.I can see both album art on the 2 ...
Samir
add icecast to a playerClosed
General Help on the Theme
Updated July 11, 2022 at 2:23pm
2
Most recent comment from Max:Hi,Sorry for the delay, we usually don't work during weekends. I have just replied to your other ticket. Im closing this one to prevent confusion and duplication.
Samir
add icecast to a playerClosed
General Help on the Theme
Updated July 11, 2022 at 2:17pm
5
Most recent comment from Max:Hi,you need to insert your feed URL in Stream > External Audio Links. See screenshot: https://d.pr/i/LG72ck
George McCormack
Adding A CAPTCHAClosed
General Help on the Theme
Updated July 9, 2022 at 1:28am
2
Most recent comment from Max:Hi, I'm not very familiar with captcha forms, perhaps there is a plugin for that but I never done a research for this. Sorry
Tudor
playlist paginationClosed
General Help on the Theme
Updated July 7, 2022 at 1:15pm
2
Most recent comment from Max:Hi there,We dont have pagination system built-in in the player.Perhaps you can use Essential Grid to display single playlist post and have the Essential Grid pagination enabled, but it will display ...
George
Elementor Pro Kits and SonaarClosed
General Help on the Theme
Updated July 7, 2022 at 1:03pm
2
Most recent comment from Max:Hello George,Yes, they can work together seamlessly.Basically, the 100+ Elementor Templates Kit are extra page/section templates you can import anywhere on your site.Please note that Elementor Pro is ...
Fack It Worldwide
Change Mobile MenuClosed
General Help on the Theme
Updated July 4, 2022 at 8:23pm
7
Most recent comment from Fack It Worldwide:Amazing, thank you!
Andrew Green
CONTACTClosed
General Help on the Theme
Updated July 4, 2022 at 1:40pm
2
Most recent comment from Max:Hi,You should be receiving the form by email. The contact form plugin you are using (Contact Form 7), does not keep the contact into the dashboard. If you want to do this, you will need another plugin ...
Keith Lay
Unable to Update - permissions problemClosed
General Help on the Theme
Updated July 4, 2022 at 1:37pm
2
Most recent comment from Max:Hello Keith,Ive changed the folder permission and updated the plugin and WP version to 6.0
Greg
License Key Not ActivatingClosed
General Help on the Theme
Updated June 30, 2022 at 12:32am
2
Most recent comment from Max:HIPlease make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1
So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.
P ...
Floor
Featured Image Event GRidClosed
General Help on the Theme
Updated June 27, 2022 at 6:20pm
5
Most recent comment from Alexandre Dubois:Hi, Which image are you trying to change exactly? Are talking about those images?
Bouskila
MistakeClosed
General Help on the Theme
Updated June 21, 2022 at 12:43pm
4
Most recent comment from Max:No you can't. You can manage events only with our sonaar themes.
Samantha Scibetta
Fave IconClosed
General Help on the Theme
Updated June 17, 2022 at 7:35pm
2
Most recent comment from Alexandre Dubois:Hi Samantha, Please go to wp-admin>appearance>customize>site identity