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Public Tickets

Nicolas Godefroy Cannot fetch youtube playlistClosed General Help on the Theme   Updated August 16, 2022 at 6:42pm   14 Most recent comment from Alexandre Dubois:Well Done Nicolas.  Nathan Nifco CommentsClosed General Help on the Theme   Updated August 10, 2022 at 7:20pm   5 Most recent comment from Nathan Nifco:Hi Alexandre,I did add the following code to the function.php file with no avail - still does not show the wpDiscuz comments on a Sonaar playlist:function comment_support_for_my_custom_post_type() { a ... Rudi Jansen mail function and video position in pagesClosed General Help on the Theme   Updated August 10, 2022 at 4:16pm   17 Most recent comment from Max:Hello Rudi, What kind of maintenance support would you need? Is it ponctual modification to your content or updates wordpress version, themes and plugins? For ponctual modification, we charge $80 pe ... Svetlana Theme LicenseClosed General Help on the Theme   Updated August 4, 2022 at 1:16pm   4 Most recent comment from Alexandre Dubois:Right now you have 30% off. So it cost $174.30https://sonaar.io/cart/ Steve Albertson I can't figure out where "by Herbalizer" is to change it to the proper band name. by Herbalizer is the default that came with the theme.Closed General Help on the Theme   Updated July 28, 2022 at 2:19pm   4 Most recent comment from Alexandre Dubois:You are welcome Julian DISTRIFESTClosed General Help on the Theme   Updated July 26, 2022 at 10:53pm   2 Most recent comment from Max:Hello, Please raise Max execution time limit on your web hosting to 600 instead of 30. You may have to ask your web hosting to do it for you.  Christian linking Events with Google CalendarClosed General Help on the Theme   Updated July 23, 2022 at 12:56pm   2 Most recent comment from Max:Hi Christian, Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development ... Pablo Mielgo License problemClosed General Help on the Theme   Updated July 18, 2022 at 11:00pm   4 Most recent comment from Max:Is all third party plugins updated as well? Go to wp-admin > appearance > install plugins to find out.  Floor Changing the Header of this pageClosed General Help on the Theme   Updated July 18, 2022 at 1:41pm   2 Most recent comment from Max:Hi,Unfortunately, that is not possible to use a secondary header for this custom post type.Perhaps you can do this with Elementor Pro's theme builder, but im not sure if it will works. you might ... Tudor PlaylistClosed General Help on the Theme   Updated July 18, 2022 at 1:04pm   2 Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.I can see both album art on the 2 ... Samir add icecast to a playerClosed General Help on the Theme   Updated July 11, 2022 at 2:23pm   2 Most recent comment from Max:Hi,Sorry for the delay, we usually don't work during weekends. I have just replied to your other ticket. Im closing this one to prevent confusion and duplication. Samir add icecast to a playerClosed General Help on the Theme   Updated July 11, 2022 at 2:17pm   5 Most recent comment from Max:Hi,you need to insert your feed URL in Stream > External Audio Links. See screenshot: https://d.pr/i/LG72ck George McCormack Adding A CAPTCHAClosed General Help on the Theme   Updated July 9, 2022 at 1:28am   2 Most recent comment from Max:Hi, I'm not very familiar with captcha forms, perhaps there is a plugin for that but I never done a research for this. Sorry Tudor playlist paginationClosed General Help on the Theme   Updated July 7, 2022 at 1:15pm   2 Most recent comment from Max:Hi there,We dont have pagination system built-in in the player.Perhaps you can use Essential Grid to display single playlist post and have the Essential Grid pagination enabled, but it will display ... George Elementor Pro Kits and SonaarClosed General Help on the Theme   Updated July 7, 2022 at 1:03pm   2 Most recent comment from Max:Hello George,Yes, they can work together seamlessly.Basically, the 100+ Elementor Templates Kit are extra page/section templates you can import anywhere on your site.Please note that Elementor Pro is ...