Public Tickets
Namoz Muhammadkarim
Issues with templates and custom linksClosed
General Help on the Theme
Updated February 22, 2024 at 4:09am
7
Most recent comment from Namoz Muhammadkarim:Thank you for your help, I figured it out!
Keith Rowley
Slider RevvolutionClosed
General Help on the Theme
Updated February 20, 2024 at 1:43am
2
Most recent comment from Max:Hi,If you have issues with plugin activations or updates, please read below:
Plugin updates:
Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically ...
Otavio
Favorites PageClosed
General Help on the Theme
Updated February 17, 2024 at 3:21pm
2
Most recent comment from Max:Hi,Please read this article https://sonaar.io/docs/add-to-favorites/
Otavio
Free Download Pop UpClosed
General Help on the Theme
Updated February 12, 2024 at 3:52pm
2
Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exis ...
GertJan van Schuppen
Too much white space on mobileClosed
General Help on the Theme
Updated February 12, 2024 at 3:19pm
8
Most recent comment from GertJan van Schuppen:Oops you were fast! Forget the last post.. I will try the new code you sent me :)
Cash Perkins
Trying to change background imageClosed
General Help on the Theme
Updated January 12, 2024 at 2:41pm
5
Most recent comment from Alexandre Dubois:You are welcome
Phil Watkins
Editing TextClosed
General Help on the Theme
Updated January 12, 2024 at 2:41pm
7
Most recent comment from Alexandre Dubois:Hi Phil,What you've done seems to work well. Can you tell me in what situation the subtitle disappears? On my device, it's always visible.
Did you know that you have the option to disable th ...
Christian
Feature Request: Timer/CountdownClosed
General Help on the Theme
Updated January 10, 2024 at 2:37pm
2
Most recent comment from Max:Hello Christian,While we dont have a specific countdown plugin built-in into our theme, there are plenty of very great and free countdown plugins for Elementor. I recommend you check and search on the ...
Carli
events page - ticket buttonsClosed
General Help on the Theme
Updated January 8, 2024 at 2:46pm
2
Most recent comment from Alexandre Dubois:Hi Carli, We cant change the order of the event list, but it seems to be ordered as you want.The first event on top is the earlier.
Malik
Clone button creating new artist but cannot find page to editClosed
General Help on the Theme
Updated January 2, 2024 at 11:11pm
3
Most recent comment from Malik:I was able to find a temporary workaround for the issue
Eughine Dunnion
YouTube video gridClosed
General Help on the Theme
Updated January 2, 2024 at 5:49pm
3
Most recent comment from Eughine Dunnion:Okay, thanks, I've contacted Essential Grid.
Eughine Dunnion
Mobile phone optimisationClosed
General Help on the Theme
Updated December 29, 2023 at 5:41pm
2
Most recent comment from Max:Mobile layouts can be managed independtly using Elementor Editor and with custom CSS.See this article: https://elementor.com/help/mobile-editing/
Malik
Promote Theme Hero ImageClosed
General Help on the Theme
Updated December 29, 2023 at 5:05pm
4
Most recent comment from Max:Our original image is 650x911 px
Malik
Promote Theme - Mobile Menu is duplicatingClosed
General Help on the Theme
Updated December 29, 2023 at 4:11am
2
Most recent comment from Malik:Was able to resolve this
Alec Dobson
Rebirth Template EmailClosed
General Help on the Theme
Updated December 21, 2023 at 9:01pm
2
Most recent comment from Alexandre Dubois:Hi Alex, Go to wp-admin>woocommerce>settings>emailsAnd change the Email sender options