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Public Tickets

Isaac configuring social iconsClosed General Help on the Theme   Updated July 26, 2023 at 12:52am   2 Most recent comment from Isaac:Please close, i found it. Thanks! hugo dewasmes artist grid / alphabetical orderClosed General Help on the Theme   Updated July 18, 2023 at 11:08pm   3 Most recent comment from hugo dewasmes:Thanks Max... I'll try this order but I'm not sure it's possible... rickstephenrick May what addons are in elementor sonaar addonsClosed General Help on the Theme   Updated July 12, 2023 at 2:35am   4 Most recent comment from Alexandre Dubois:Hi, Sorry for the wait, but our customer support services was temporarily unavailable last Monday and Tuesday due to our staff being on vacation.  It looks we can close this ticket. Please let us kn ... Oscar Error with the WooCommerce extensionClosed General Help on the Theme   Updated July 3, 2023 at 7:04pm   8 Most recent comment from Max:Hi,Do you have same issue when our plugins (MP3 Audio Player by Sonaar and MP3 Audio Player Pro Addon are deactivated ?)Can you enter the elementor editor when our plugin are deactivated? Senti-Ente Reeplace Slider Revolution images on home created with elementorClosed General Help on the Theme   Updated June 23, 2023 at 1:45pm   8 Most recent comment from Alexandre Dubois:Hi,Sorry if I misunderstand you, I though you asking to set a slider as the background. We cant set a slider as an elementor SECTION background. mike Essential Grid - Podcast showsClosed General Help on the Theme   Updated June 16, 2023 at 2:17am   3 Most recent comment from mike:Ok. I'll give that a shot.Thanks! Danny Video List SortClosed General Help on the Theme   Updated June 13, 2023 at 12:47pm   4 Most recent comment from Alexandre Dubois:You are welcome [email protected] Insalling wordpressClosed General Help on the Theme   Updated June 8, 2023 at 4:51pm   5 Most recent comment from Max:Hi,I have installed the theme : https://hootenannies.co.uk/Enjoy! Arthur Help with the PlayerClosed General Help on the Theme   Updated June 7, 2023 at 6:52pm   8 Most recent comment from Max:Something similar like this site: https://templates.sonaar.io/audience/See screenshot https://drops.sonaar.io/i/ZIdZ4gThis use an Elementor Popup (built with Elementor Pro). When clicking the secti ... mike remove logo animation on hoverClosed General Help on the Theme   Updated June 7, 2023 at 6:17pm   3 Most recent comment from mike:That worked.Thank you! mike Editing Archive PagesClosed General Help on the Theme   Updated June 7, 2023 at 5:33pm   2 Most recent comment from Max:Yes our theme is compatible with Elementor Pro. its the best way to edit/design your archive pages. hopeton How to Customize Headers for Mobile Devices in WordPressClosed General Help on the Theme   Updated June 6, 2023 at 2:14pm   4 Most recent comment from Alexandre Dubois:You are welcome Quentin Podcast Player Settings Number of PodcastClosed General Help on the Theme   Updated May 31, 2023 at 6:29pm   4 Most recent comment from Quentin:I found a solution for the client, he goes to the list of podcasts, he retrieves ID and modifies it in the select for old Podcasts that would not go up in the list, that suits him thank you Mark Hinson Player with SearchClosed General Help on the Theme   Updated May 29, 2023 at 6:18pm   4 Most recent comment from Max:HiSpotify and SoundCloud licensing agreements to restrict the playback of its tracks on other audio players, including third-party web players like MP3 Audio Player Pro. They want to maintain control ... Emiliano Braulio Parallax grid orderClosed General Help on the Theme   Updated May 24, 2023 at 1:39pm   2 Most recent comment from Alexandre Dubois:Hi, The parallax grid sort playlist by publishing date. The only way to change the order is to change playlist posts publishing date. I think you can also use a third part plugin to change post order ...