Public Tickets
Guillaume
Theme compatibilityClosed
General Help on the Theme
Updated October 23, 2023 at 5:14pm
2
Most recent comment from Max:Hi,The MP3 Audio Player Pro should be compatible with any themes!If you have any issues, let me know.
ROGER JEAN PHILIPPE AUGUSTIN
Need somme help on selling albumClosed
General Help on the Theme
Updated October 16, 2023 at 6:50pm
5
Most recent comment from Max:Hi Roger,
We are currently working on a new feature with Sonaar MP3 Audio Player Pro,that will allow you to set audio previews, as well as the ability to automatically generate previews, audio waterma ...
Carli
single album pages in apexClosed
General Help on the Theme
Updated October 16, 2023 at 2:30pm
6
Most recent comment from Alexandre Dubois:You are welcome
Phil Watkins
Play ListsClosed
General Help on the Theme
Updated October 12, 2023 at 8:23pm
1
Most recent comment from Phil Watkins:Regarding adding playlists, for an artist's CD album. I had someone add an artist for me with one CD. Now I’d like to add additional albums / playlist for this artist. Looking at the album alre ...
Phil Watkins
Video PlayerClosed
General Help on the Theme
Updated October 11, 2023 at 2:27pm
4
Most recent comment from Alexandre Dubois:Hi Phil, The video list shown on the screenshot you provided come from the Elementor Pro video playlist widget. It is only avaible through the elementor editor and the Elementor Pro plugin has to be ...
Maria Baldrich
Create an accountClosed
General Help on the Theme
Updated October 9, 2023 at 1:14pm
4
Most recent comment from Max:Yes it's a one time payment only.
Jim Van Zile
New 'X' logo to replace Twitter logoClosed
General Help on the Theme
Updated October 5, 2023 at 2:19pm
2
Most recent comment from Max:Hi,we will release a theme update as soon as possible for this.
Glenn
Demo Content Install failClosed
General Help on the Theme
Updated October 3, 2023 at 11:44am
8
Most recent comment from Max:@pace open a new private ticket for this please.
Johnny Burke
epiosde plater playing wrong episodeClosed
General Help on the Theme
Updated September 25, 2023 at 1:33pm
2
Most recent comment from Max:Hi,When I go here https://closertovenus.com/episode/140-near-death-experiences-mediumship-and-jesus-with-tamara-caulder-richardson/ the episode playing is episode 140 with Tamara Caulder Richardson ...
Andrew Johnston
Optimize site for mobileClosed
General Help on the Theme
Updated September 22, 2023 at 8:27pm
9
Most recent comment from Alexandre Dubois:You are welcome
Phil Watkins
Change background imageClosed
General Help on the Theme
Updated September 19, 2023 at 7:52pm
2
Most recent comment from Max:The banner is designed into Slider Revolution. See screenshot to access to it: https://drops.sonaar.io/i/lBo3hvotherwise you can go here as well: https://drops.sonaar.io/i/NDqFwzTo learn more about ...
Giorgos
Pages and Menu are not visibleClosed
General Help on the Theme
Updated September 18, 2023 at 12:53pm
2
Most recent comment from Max:Hi,1) I recommed you check this directly with your hosting provider support to see why the other pages throw 404 and see if they are still in your database. you hosting provider can check this for you ...
Johan Linder Linder
Rev slider 6.6.13?Closed
General Help on the Theme
Updated September 13, 2023 at 1:38pm
2
Most recent comment from Alexandre Dubois:Hi Johan,Please update sonaar and you will be able to update the revolution slider plugin by following this article: https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/
Leigh Warren
Plugin Update after site crashedClosed
General Help on the Theme
Updated September 13, 2023 at 12:57pm
2
Most recent comment from Max:Hi,
Please read this article about how to update your theme.
Billy Roberson
Basic License Variation - Free DownloadClosed
General Help on the Theme
Updated September 12, 2023 at 3:39am
6
Most recent comment from Billy Roberson:Thanks for reviewing, Max. I have someone looking at WooCommerce and Elementor to try to find root cause. I'll let you know what we find out.