Public Tickets
Billy Roberson
Header not visible on Mobile and Return to shop optionClosed
General Help on the Theme
Updated September 1, 2023 at 4:35pm
9
Most recent comment from Billy Roberson:This worked for me Max. I was unclear how to get the Responsive mode to show and didn't realize it was only available under the Advanced Tab. Everything looks good now. Just trying to get t ...
phil dankner
Site doesnt show correctlyClosed
General Help on the Theme
Updated August 31, 2023 at 1:27pm
4
Most recent comment from Alexandre Dubois:Hi Phil, No homepage is selected here:Please go to wp-admin>settings>reading to select the homepage.You probably wanna select this page: https://elle-music.com/home-elementor/
Tomasz Raff
Home page Symphony - Photo?Closed
General Help on the Theme
Updated August 30, 2023 at 8:45pm
3
Most recent comment from Tomasz Raff:Hi Alexandre! Thanks a lot! I thought it's easy but somehow I couldn't find it. All the best, Tomasz
Slim
Oops. We’ve found a minor issue.Closed
General Help on the Theme
Updated August 30, 2023 at 1:52pm
5
Most recent comment from Max:The issue you had was because you were using a old version of the theme. I have updated it and now everything seems to works correctly.
Will Lisil
Cancel SubscriptionClosed
General Help on the Theme
Updated August 24, 2023 at 6:32pm
3
Most recent comment from Max:Hi,The account and subscription has been cancelled. you wont be charged.
Samantha Bliss
Social Media Side barClosed
General Help on the Theme
Updated August 23, 2023 at 1:31pm
3
Most recent comment from Max:Great!
Samantha Bliss
Events in ThemeClosed
General Help on the Theme
Updated August 23, 2023 at 1:30pm
2
Most recent comment from Max:Hi,you can disable the events here: https://drops.sonaar.io/i/h0JG1W
Guy
Event filtering by categoryClosed
General Help on the Theme
Updated August 22, 2023 at 5:40pm
2
Most recent comment from Max:Hi,our custom filter dropdown only work with artist.If you want to filter the event using other type of fields, you will need to use a third party plugin such as JetEngine Smartfilters or Essential G ...
Siyaq
my website not working on iphoneClosed
General Help on the Theme
Updated August 21, 2023 at 1:36pm
2
Most recent comment from Max:Hi,What error do you have exactly when you are using iPhone?Here, I cant reach the server when im using Safari on my Mac.It looks like a JavaScript conflict. Could you try something for me? Please de ...
zeke woollett
Can't change video backgroundClosed
General Help on the Theme
Updated August 16, 2023 at 2:16am
6
Most recent comment from zeke woollett:mine is very different looking - but this helps - thank you!
Oscar
Bulk DealsClosed
General Help on the Theme
Updated August 14, 2023 at 6:48pm
2
Most recent comment from Max:Hi Oscar,Im not familiar with this kind of promotion and I don't know any plugins for this. I recommend you look in the WooCommerce forums and facebook groups, in order to assist you with this.
Gary Stripling
Missing Demo PageClosed
General Help on the Theme
Updated August 14, 2023 at 6:27pm
2
Most recent comment from Max:1) You can download the extra template here: https://assets.sonaar.io/extra-templates/music-player_unlimited-styles.zip2) Import it in Elementor by going to Templates >Import Templates3) Edit the tem ...
Isaac
Accidently deleted header, unable to get it backClosed
General Help on the Theme
Updated July 31, 2023 at 4:11pm
3
Most recent comment from Isaac:Thanks again!
Oscar
Product page issueClosed
General Help on the Theme
Updated July 31, 2023 at 9:59am
2
Most recent comment from Oscar:all right i found how to do it
Sena Gbordzoe
Double Menu on off canvas- MobileClosed
General Help on the Theme
Updated July 28, 2023 at 3:14am
2
Most recent comment from Max:Hi,
Edit the nav menu element, and you have the option to merge (or not) two menu. See screenshot: https://drops.sonaar.io/i/K9b9KO