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Public Tickets

Giorgos Menu on mobile versionClosed General Help on the Theme   Updated November 17, 2023 at 4:08pm   7 Most recent comment from Giorgos:Many thanks Max!I confirm that everything works now. Guy Luxxxe Banner imageClosed General Help on the Theme   Updated November 16, 2023 at 9:31pm   3 Most recent comment from Guy Luxxxe:Bonjour,Parfait. Merci pour le code ! Tim Gales Music CategoryClosed General Help on the Theme   Updated November 14, 2023 at 6:14pm   6 Most recent comment from Alexandre Dubois:Hi Tim, Go to wp-admin>theme options>social media>share buttonsAnd disable all butons Cash Perkins some plugins not loading initially on pageClosed General Help on the Theme   Updated November 14, 2023 at 4:36am   3 Most recent comment from Max:HiIn most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.  Please read this article on how to troubleshoot and workarounds. Cash Perkins header / menuClosed General Help on the Theme   Updated November 9, 2023 at 2:56pm   3 Most recent comment from Alexandre Dubois:Hi, The menu is hidden because the optiobn here is enable: Andy Caryofyllis Password colourClosed General Help on the Theme   Updated November 8, 2023 at 2:33pm   8 Most recent comment from Alexandre Dubois:You are welcome Cash Perkins More questions on containersClosed General Help on the Theme   Updated October 27, 2023 at 6:55pm   2 Most recent comment from Alexandre Dubois:Hi, Unfortunately, this player is part of the artist player and it is not available as widget. I dont have any solution to achieve your request. Cash Perkins controlling container heightClosed General Help on the Theme   Updated October 26, 2023 at 4:14pm   4 Most recent comment from Alexandre Dubois:You are welcome Cash Perkins Need help changing some textClosed General Help on the Theme   Updated October 25, 2023 at 8:40pm   2 Most recent comment from Alexandre Dubois:Hi Cash, Agree, this one is not easy to find. Please go to wp-admin>Slider RevolutionEdit the banner01Select the global Layer And select the text layerSee here https://drops.sonaar.io/v/krYDpV Guillaume Theme compatibilityClosed General Help on the Theme   Updated October 23, 2023 at 5:14pm   2 Most recent comment from Max:Hi,The MP3 Audio Player Pro should be compatible with any themes!If you have any issues, let me know. ROGER JEAN PHILIPPE AUGUSTIN Need somme help on selling albumClosed General Help on the Theme   Updated October 16, 2023 at 6:50pm   5 Most recent comment from Max:Hi Roger, We are currently working on a new feature with Sonaar MP3 Audio Player Pro,that will allow you to set audio previews, as well as the ability to automatically generate previews, audio waterma ... Carli single album pages in apexClosed General Help on the Theme   Updated October 16, 2023 at 2:30pm   6 Most recent comment from Alexandre Dubois:You are welcome Phil Watkins Play ListsClosed General Help on the Theme   Updated October 12, 2023 at 8:23pm   1 Most recent comment from Phil Watkins:Regarding adding playlists, for an artist's CD album. I had someone add an artist for me with one CD. Now I’d like to add additional albums / playlist for this artist. Looking at the album alre ... Phil Watkins Video PlayerClosed General Help on the Theme   Updated October 11, 2023 at 2:27pm   4 Most recent comment from Alexandre Dubois:Hi Phil, The video list shown on the screenshot you provided come from the Elementor Pro video playlist widget. It is only avaible through the elementor editor and the Elementor Pro plugin has to be ... Maria Baldrich Create an accountClosed General Help on the Theme   Updated October 9, 2023 at 1:14pm   4 Most recent comment from Max:Yes it's a one time payment only.