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Public Tickets

Samantha Bliss Social Media Side barClosed General Help on the Theme   Updated August 23, 2023 at 1:31pm   3 Most recent comment from Max:Great! Samantha Bliss Events in ThemeClosed General Help on the Theme   Updated August 23, 2023 at 1:30pm   2 Most recent comment from Max:Hi,you can disable the events here: https://drops.sonaar.io/i/h0JG1W Guy Event filtering by categoryClosed General Help on the Theme   Updated August 22, 2023 at 5:40pm   2 Most recent comment from Max:Hi,our custom filter dropdown only work with artist.If you want to filter the event using other type of fields, you will need to use a third party plugin such as JetEngine Smartfilters or Essential G ... Siyaq my website not working on iphoneClosed General Help on the Theme   Updated August 21, 2023 at 1:36pm   2 Most recent comment from Max:Hi,What error do you have exactly when you are using iPhone?Here, I cant reach the server when im using Safari on my Mac.It looks like a JavaScript conflict. Could you try something for me? Please de ... zeke woollett Can't change video backgroundClosed General Help on the Theme   Updated August 16, 2023 at 2:16am   6 Most recent comment from zeke woollett:mine is very different looking - but this helps - thank you! Oscar Bulk DealsClosed General Help on the Theme   Updated August 14, 2023 at 6:48pm   2 Most recent comment from Max:Hi Oscar,Im not familiar with this kind of promotion and I don't know any plugins for this. I recommend you look in the WooCommerce forums and facebook groups, in order to assist you with this. Gary Stripling Missing Demo PageClosed General Help on the Theme   Updated August 14, 2023 at 6:27pm   2 Most recent comment from Max:1) You can download the extra template here: https://assets.sonaar.io/extra-templates/music-player_unlimited-styles.zip2) Import it in Elementor by going to Templates >Import Templates3) Edit the tem ... Isaac Accidently deleted header, unable to get it backClosed General Help on the Theme   Updated July 31, 2023 at 4:11pm   3 Most recent comment from Isaac:Thanks again! Oscar Product page issueClosed General Help on the Theme   Updated July 31, 2023 at 9:59am   2 Most recent comment from Oscar:all right i found how to do it  Sena Gbordzoe Double Menu on off canvas- MobileClosed General Help on the Theme   Updated July 28, 2023 at 3:14am   2 Most recent comment from Max:Hi,  Edit the nav menu element, and you have the option to merge (or not) two menu. See screenshot: https://drops.sonaar.io/i/K9b9KO Isaac configuring social iconsClosed General Help on the Theme   Updated July 26, 2023 at 12:52am   2 Most recent comment from Isaac:Please close, i found it. Thanks! hugo dewasmes artist grid / alphabetical orderClosed General Help on the Theme   Updated July 18, 2023 at 11:08pm   3 Most recent comment from hugo dewasmes:Thanks Max... I'll try this order but I'm not sure it's possible... rickstephenrick May what addons are in elementor sonaar addonsClosed General Help on the Theme   Updated July 12, 2023 at 2:35am   4 Most recent comment from Alexandre Dubois:Hi, Sorry for the wait, but our customer support services was temporarily unavailable last Monday and Tuesday due to our staff being on vacation.  It looks we can close this ticket. Please let us kn ... Oscar Error with the WooCommerce extensionClosed General Help on the Theme   Updated July 3, 2023 at 7:04pm   8 Most recent comment from Max:Hi,Do you have same issue when our plugins (MP3 Audio Player by Sonaar and MP3 Audio Player Pro Addon are deactivated ?)Can you enter the elementor editor when our plugin are deactivated? Senti-Ente Reeplace Slider Revolution images on home created with elementorClosed General Help on the Theme   Updated June 23, 2023 at 1:45pm   8 Most recent comment from Alexandre Dubois:Hi,Sorry if I misunderstand you, I though you asking to set a slider as the background. We cant set a slider as an elementor SECTION background.