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Public Tickets

Carli single album pages in apexClosed General Help on the Theme   Updated October 16, 2023 at 2:30pm   6 Most recent comment from Alexandre Dubois:You are welcome Phil Watkins Play ListsClosed General Help on the Theme   Updated October 12, 2023 at 8:23pm   1 Most recent comment from Phil Watkins:Regarding adding playlists, for an artist's CD album. I had someone add an artist for me with one CD. Now I’d like to add additional albums / playlist for this artist. Looking at the album alre ... Phil Watkins Video PlayerClosed General Help on the Theme   Updated October 11, 2023 at 2:27pm   4 Most recent comment from Alexandre Dubois:Hi Phil, The video list shown on the screenshot you provided come from the Elementor Pro video playlist widget. It is only avaible through the elementor editor and the Elementor Pro plugin has to be ... Maria Baldrich Create an accountClosed General Help on the Theme   Updated October 9, 2023 at 1:14pm   4 Most recent comment from Max:Yes it's a one time payment only.  Jim Van Zile New 'X' logo to replace Twitter logoClosed General Help on the Theme   Updated October 5, 2023 at 2:19pm   2 Most recent comment from Max:Hi,we will release a theme update as soon as possible for this. Glenn Demo Content Install failClosed General Help on the Theme   Updated October 3, 2023 at 11:44am   8 Most recent comment from Max:@pace open a new private ticket for this please.  Johnny Burke epiosde plater playing wrong episodeClosed General Help on the Theme   Updated September 25, 2023 at 1:33pm   2 Most recent comment from Max:Hi,When I go here https://closertovenus.com/episode/140-near-death-experiences-mediumship-and-jesus-with-tamara-caulder-richardson/ the episode playing is episode 140 with Tamara Caulder Richardson ... Andrew Johnston Optimize site for mobileClosed General Help on the Theme   Updated September 22, 2023 at 8:27pm   9 Most recent comment from Alexandre Dubois:You are welcome Phil Watkins Change background imageClosed General Help on the Theme   Updated September 19, 2023 at 7:52pm   2 Most recent comment from Max:The banner is designed into Slider Revolution. See screenshot to access to it: https://drops.sonaar.io/i/lBo3hvotherwise you can go here as well: https://drops.sonaar.io/i/NDqFwzTo learn more about ... Giorgos Pages and Menu are not visibleClosed General Help on the Theme   Updated September 18, 2023 at 12:53pm   2 Most recent comment from Max:Hi,1) I recommed you check this directly with your hosting provider support to see why the other pages throw 404 and see if they are still in your database. you hosting provider can check this for you ... Johan Linder Linder Rev slider 6.6.13?Closed General Help on the Theme   Updated September 13, 2023 at 1:38pm   2 Most recent comment from Alexandre Dubois:Hi Johan,Please update sonaar and you will be able to update the revolution slider plugin by following this article: https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/ Leigh Warren Plugin Update after site crashedClosed General Help on the Theme   Updated September 13, 2023 at 12:57pm   2 Most recent comment from Max:Hi, Please read this article about how to update your theme. Billy Roberson Basic License Variation - Free DownloadClosed General Help on the Theme   Updated September 12, 2023 at 3:39am   6 Most recent comment from Billy Roberson:Thanks for reviewing, Max.  I have someone looking at WooCommerce and Elementor to try to find root cause.  I'll let you know what we find out.   Jon Hatch Featured imageClosed General Help on the Theme   Updated September 10, 2023 at 10:51pm   2 Most recent comment from Max:Hi, I recommend using the plugin Yoast SEO for this.  Billy Roberson Header not visible on Mobile and Return to shop optionClosed General Help on the Theme   Updated September 1, 2023 at 4:35pm   9 Most recent comment from Billy Roberson:This worked for me Max.  I was unclear how to get the Responsive mode to show and didn't realize it was only available under the Advanced Tab.  Everything looks good now.  Just trying to get t ...