Public Tickets
Jean-Marc
Issue updating plugins after theme updateClosed
General Help on the Theme
Updated April 24, 2023 at 2:58pm
2
Most recent comment from Alexandre Dubois:Hi Jean-Marc, Essential Grid to 3.0.17.1 is available since sonaar 4.25. Please read this article about how to update it:https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/
Jean-Marc
Issue with outdated Essential Grid plugin in Apex themeClosed
General Help on the Theme
Updated April 24, 2023 at 2:57pm
2
Most recent comment from Alexandre Dubois:Hi Jean-Marc, Essential Grid to 3.0.17.1 is available since sonaar 4.25. Please read this article about how to update it: https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/
Jacob
Iron Demo importer clashing with theme?Closed
General Help on the Theme
Updated April 22, 2023 at 8:45pm
2
Most recent comment from Max:Hi Please deactivate Iron demo importer and tell me if it works. If it does not work, please elaborate on your issue so I can reproduce the issue on my end.
Samuel essien
EDITING WEBSITE HELP URGENTClosed
General Help on the Theme
Updated April 20, 2023 at 1:36pm
2
Most recent comment from Max:1: Just drag and drop your widget to the place you want. see video https://drops.sonaar.io/v/Whs8FZ2: I don't understand your issue..on the menu, there is 3 items .. you can manage your menu ite ...
Samuel essien
changing picturesClosed
General Help on the Theme
Updated April 20, 2023 at 1:32pm
9
Most recent comment from Max:2: To delete the Listen Button (or any Elementor widgets), edit your page with Elementor, then select the widget you want to interact with, then right click it, then click delete. See screenshot http ...
Samuel essien
editing the beatstarsClosed
General Help on the Theme
Updated April 19, 2023 at 2:12pm
2
Most recent comment from Max:Hello Samuel,Sorry for the delay, we are located in Montreal and our support is from Monday to Friday from 9ham to 5hpm UTC-4If you wish to use beatstars widget, you must create and account on their ...
Ezekiel
location requestsClosed
General Help on the Theme
Updated April 12, 2023 at 7:28pm
5
Most recent comment from Ezekiel:brilliant! Thank you!
Ezekiel
faviconClosed
General Help on the Theme
Updated April 12, 2023 at 6:04pm
2
Most recent comment from Max:See here https://www.google.com/search?q=how+to+change+facvicon+wp&oq=how+to+change+facvicon+wp&aqs=chrome..69i57j0i22i30l6j0i390i650l4.4880j0j4&client=ms-android-rogers-ca-revc&sourceid=chrome-mobil ...
Ezekiel
mailchimp featureClosed
General Help on the Theme
Updated April 12, 2023 at 1:52pm
2
Most recent comment from Max:Please check this with MailChimp support. from what I see here is the response is sent to Mailchimp correctly.
Nathan
Client workClosed
General Help on the Theme
Updated April 12, 2023 at 3:59am
3
Most recent comment from Nathan:Great!Thanks for your response.
Ezekiel
Header buttonClosed
General Help on the Theme
Updated April 11, 2023 at 7:52pm
4
Most recent comment from Max:You can add any buttons on the header using elementor. To learn more on headers, menu, mobile menu editing with Elementor, see this article
Johnny Burke
how to designate a teaser videoClosed
General Help on the Theme
Updated April 8, 2023 at 11:51pm
2
Most recent comment from Max:I don't completely understand your request but if you edit your homepage and edit the player widget, you will see what post belong to this player widget.
rickstephenrick May
edit single postClosed
General Help on the Theme
Updated April 8, 2023 at 9:35pm
11
Most recent comment from rickstephenrick May:Bien sur. Excellent suggestion. We can design all of them this way.Merci,rickdet usa
Klemen
background image and textClosed
General Help on the Theme
Updated April 6, 2023 at 12:14pm
8
Most recent comment from Klemen:Thank you!!!
Iker
Categories in the eventsClosed
General Help on the Theme
Updated April 4, 2023 at 1:54pm
2
Most recent comment from Alexandre Dubois:Hi Iker, We cant filtering event by category through the sonaar event list. Our widget doesnt have this feature.You can do it if you are using the essential grid event grid(https://demo.sonaar.io/sym ...