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Public Tickets

Rohit Sahai Artist Page LayoutClosed General Help on the Theme   Updated October 27, 2020 at 6:28pm   8 Most recent comment from Max:No worry,have a great day  Russ Belville Creating a Podcast Shows ArchiveClosed General Help on the Theme   Updated October 22, 2020 at 3:25pm   3 Most recent comment from Max:Hi,what you need to do basically is to create 1 category per podcast.and assign each of your episodes, the correct category.Then you can use the Podcast Show custom post type, to create show page that ... Leanna Kirchoff Events ListingsClosed General Help on the Theme   Updated October 20, 2020 at 7:35pm   2 Most recent comment from Max:Hi,can you share the page URL where you see the All Events button so I can better assist you? Christophe Valtin Theme options changes are not immediateClosed General Help on the Theme   Updated October 20, 2020 at 6:21pm   4 Most recent comment from Max:If it does not work, please provide me access to your wp-admin and I will gladly check the issue you have. Jordan general helpClosed General Help on the Theme   Updated October 20, 2020 at 6:04pm   6 Most recent comment from Max:Hi,Please check now. We have fixed the issue on your site and will apply that fix also in our next theme update. Tako van Gaalen edit playlist of webplayerClosed General Help on the Theme   Updated October 20, 2020 at 3:38pm   2 Most recent comment from Max:Hi,the player will play a playlist.So edit the playlist in WP-Admin > Playlist.Please read this article to get started https://sonaar.ticksy.com/article/15282 Christophe Valtin No custom fields in product edit screenClosed General Help on the Theme   Updated October 20, 2020 at 3:33pm   4 Most recent comment from Max:You are welcome Luca Upgrade Theme and PluginClosed General Help on the Theme   Updated October 19, 2020 at 5:40pm   2 Most recent comment from Alexandre Dubois:Hi,this happen because the Slider Revolution update is required,Please go to wp-admin>appearance>install pluginAnd update all required plugin update. Shannon Plaquet ChangeLogClosed General Help on the Theme   Updated October 16, 2020 at 4:59pm   4 Most recent comment from Max:Thanks,actually the theme is compatible with multisite..but the auto-updater is not. I will add it to our roadmap but its not in our priority at this time. Steve Brown Editing templatesClosed General Help on the Theme   Updated October 15, 2020 at 10:00am   7 Most recent comment from Steve Brown:Thanks Maxime, you may close the ticket. Tariq Jamil Facebook & Instagram Feed - Essential GridClosed General Help on the Theme   Updated October 13, 2020 at 7:05pm   2 Most recent comment from Max:Hi there,Im not sure how this will affect the third party plugin called Essential Grid because they are already require that you input your own Facebook API key to stream content from facebook/IG.th ... Johnny Burke importing an episode from Podcastt hostClosed General Help on the Theme   Updated October 12, 2020 at 2:53pm   6 Most recent comment from Max:HiOption A) If you want to use the Buzzsprout native look and feel player into your website, you can embed the code in a text editor within elementor.Option B) If you want to use OUR native look and ... Stefan Szo Please add more social media account options in settingsClosed General Help on the Theme   Updated October 10, 2020 at 7:33am   5 Most recent comment from Stefan Szo:Yes of course! 🤦🏼‍♂️ Ernesto da Silva LicenzaClosed General Help on the Theme   Updated October 2, 2020 at 4:28pm   29 Most recent comment from Alexandre Dubois:You are welcome Mubashir Rasool Razvi Demo ImportClosed General Help on the Theme   Updated October 1, 2020 at 1:54pm   2 Most recent comment from Alexandre Dubois:Hi Mubashir,Have you activate your license trough wp-admin>theme options>dashboard?