Public Tickets
Jeff Cook
IssuesClosed
General Help on the Theme
Updated November 16, 2020 at 9:24pm
3
Most recent comment from Max:Hi Jeff,My name is Max and I'm the CEO of Sonaar.As I mentionned on your previous ticket, our support hour is from Monday to Friday 9ham to 6hpm and our timezone is UTC-5. (We are located in Mo ...
Giorgos
News sectionClosed
General Help on the Theme
Updated November 13, 2020 at 5:26pm
4
Most recent comment from Alexandre Dubois:The best way in this case is to go to wp-admin>theme options>custom css/jsAnd add this code in the custom css field:.articles-classic .media-block .holder{background-color: #000000l}Dont forget to cle ...
Giorgos
EventsClosed
General Help on the Theme
Updated November 13, 2020 at 5:23pm
6
Most recent comment from Alexandre Dubois:You are welcome
Giorgos
Slider PlayerClosed
General Help on the Theme
Updated November 13, 2020 at 5:23pm
6
Most recent comment from Alexandre Dubois:Ok, I didnt see callback actions was already set.It is fixed nowAnd here how to change the carousel number item visble https://d.pr/i/Xr8MSg
Jeff Cook
Youtube videosClosed
General Help on the Theme
Updated November 12, 2020 at 6:23pm
2
Most recent comment from Max:You can embed any YouTube video as long as the video owner have not disabled video embed permission.
Jeff Cook
Instagram GridClosed
General Help on the Theme
Updated November 12, 2020 at 6:22pm
2
Most recent comment from Max:The instagram grid pulls automatically image from instagram. To change the username of the instagram grid, go to wp-admin > Ess. Grid > select the instagram grid and click settings > Source tab. More ...
Jeff Cook
WooCommerce/Mail ChimpClosed
General Help on the Theme
Updated November 11, 2020 at 6:20pm
5
Most recent comment from Jeff Cook:No I'm not having any issues so far. Thanks!
Dameion
Updates for theme.Closed
General Help on the Theme
Updated November 11, 2020 at 1:07pm
2
Most recent comment from Max:Hi,
This product is a one-time fee (for lifetime) and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support if you want.
...
Jeff Cook
PlaylistClosed
General Help on the Theme
Updated November 10, 2020 at 6:10pm
3
Most recent comment from Jeff Cook:Ok thanks
Dan Ahrendt
One Playlist Across SiteClosed
General Help on the Theme
Updated November 10, 2020 at 5:56pm
15
Most recent comment from Fanny:Ok !Thanks for your quick replies.
Jeff Cook
CSS SelectorsClosed
General Help on the Theme
Updated November 9, 2020 at 6:50pm
3
Most recent comment from Jeff Cook:I found the solution for that issue. Close the ticket
Johnny Burke
Site SpeedClosed
General Help on the Theme
Updated November 9, 2020 at 2:58pm
7
Most recent comment from Max:This is a duplicate of https://sonaar.ticksy.com/ticket/2594603/lets close this ticket and discuss about the B&W background on your other ticket. it will avoid duplication and confusion
Daniel von Borries
Problem with charging playlist critical web errorClosed
General Help on the Theme
Updated November 9, 2020 at 2:42pm
6
Most recent comment from Max:We all use YouTube video so they resize it automatically for you and they are streaming. so i recommend using youtube video.
Elizabeth Greene
Setting mp3 volume in sticky playerClosed
General Help on the Theme
Updated November 6, 2020 at 2:43pm
6
Most recent comment from Max:Hi, its currently not possible to have times after the playlist title automatically. A workaround would be that you manually add the times directly in the title fields of each of your tracks.
Tomas Ospitaletche
Change Font Size to make menue work responsiveClosed
General Help on the Theme
Updated November 2, 2020 at 7:02pm
2
Most recent comment from Max:Hi,you can change font size in WP-Admin > Theme Options > Menu Options > Mobile Typography