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Public Tickets

Maria Error while updating SonaarClosed Troubleshooting the Theme   Updated March 4, 2019 at 9:15pm   25 Most recent comment from Alexandre Dubois:You are welcome Denis Autoplay doesn't workClosed Troubleshooting the Theme   Updated February 27, 2019 at 3:28pm   5 Most recent comment from Denis:ok, merci! Denis Permalink won't changeClosed Troubleshooting the Theme   Updated February 26, 2019 at 10:52pm   12 Most recent comment from Denis:Ok, merci! SiteMax demo theme installation failClosed Troubleshooting the Theme   Updated February 22, 2019 at 12:05am   6 Most recent comment from Max:Yes, see screenshot: https://d.pr/i/T0qeWO Willem Hoebens Logo/Menu & Fonts not responsive on mobileClosed Troubleshooting the Theme   Updated February 11, 2019 at 4:27pm   4 Most recent comment from Alexandre Dubois:Hi there,Here our documentation about how to update sonaar.https://sonaar.ticksy.com/article/12410/ justin pywell CornerstoneClosed Troubleshooting the Theme   Updated February 11, 2019 at 2:32pm   5 Most recent comment from Max:you're welcome Pete Mills Help with Beats themeClosed Troubleshooting the Theme   Updated February 9, 2019 at 1:25pm   4 Most recent comment from Max:We also have a double discussion on Messenger. I will close this ticket since I already replied you on messenger. Ray Menu item hover effect setting has no effectClosed Troubleshooting the Theme   Updated February 5, 2019 at 5:52pm   10 Most recent comment from Max:excellent Ray! You are right. Thanks Ray Dectivating footer breaks mobile scrollingClosed Troubleshooting the Theme   Updated February 5, 2019 at 12:04am   4 Most recent comment from Max:thanks Da wawe not showingClosed Troubleshooting the Theme   Updated February 4, 2019 at 12:31am   2 Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have. Patrick RSSClosed Troubleshooting the Theme   Updated January 31, 2019 at 2:01pm   2 Most recent comment from Max:Hi Patrick,Have you filled these info with your own info in wp-admin > Audio Player & Event Settings > Podcast Feed. See screenshot: https://d.pr/i/3wy0c3 Killian Nolan Issues importing demoClosed Troubleshooting the Theme   Updated January 29, 2019 at 9:48pm   5 Most recent comment from Alexandre Dubois:You are welcome Alain Mayrand Player on shop pageClosed Troubleshooting the Theme   Updated January 29, 2019 at 7:35pm   12 Most recent comment from Alexandre Dubois:Yes it is possible.Please go to wp-admin>elementor>settingAnd check all post types Travis Playing audio files hosted through AWS S3 [Solved]Closed Troubleshooting the Theme   Updated January 28, 2019 at 1:49pm   2 Most recent comment from Max:Thanks for sharing! Stuart Allan Sorting Tracks in PlaylistClosed Troubleshooting the Theme   Updated January 21, 2019 at 3:29pm   4 Most recent comment from Max:I will add this to our roadmap. If we have more user requesting this feature, we will gladly add it in a future version.