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Public Tickets

Peter Changing color on shapeClosed Troubleshooting the Theme   Updated October 16, 2018 at 6:51pm   3 Most recent comment from Peter:Thanks for the quick response, Max!  Peter Instragram Gallery help neededClosed Troubleshooting the Theme   Updated October 16, 2018 at 4:11pm   3 Most recent comment from Peter:Thank you, Maxime!  Peter No logo replacement option listedClosed Troubleshooting the Theme   Updated October 16, 2018 at 4:08pm   3 Most recent comment from Peter:I totally missed that as there's a lot of buttons on the left. Much appreciate the help. Thank you! :) Brandon Dixon Instagram and Youtube IntegrationClosed Troubleshooting the Theme   Updated October 16, 2018 at 1:08pm   4 Most recent comment from Max:Please read this article: https://sonaar.ticksy.com/article/13832/ Peter Slider image sizing issueClosed Troubleshooting the Theme   Updated October 15, 2018 at 9:24pm   4 Most recent comment from Alexandre Dubois:Hi. You cant change the background image  on each device. A image background will be always coped when the area doesnt have the same size ratio. It s impossible to display a whole rectanglar pict ... Sterling Williams I can't get the theme to install on my first Sonaar Client's WP installClosed Troubleshooting the Theme   Updated October 15, 2018 at 2:32pm   9 Most recent comment from Max:Hi Sterling, If you import the demo "manually" by following option 2: manual install, it will not write over your current content and pages. so make sure you DONT use the wp-admin > tools > demo con ... Lukas Demo Content not working properlyClosed Troubleshooting the Theme   Updated October 11, 2018 at 2:06pm   8 Most recent comment from Max:Great Lukas !! awesome ! Sterling Williams Is there a way to display single YouTube videos in a lightbox?Closed Troubleshooting the Theme   Updated October 11, 2018 at 2:03pm   4 Most recent comment from Max:Hi Sterling, I understand that using Ess Grid might be complex sometimes..its usefull to show a grid of videos, but when it comes to shows only 1 or 2 videos, a third party plugin might be better. George Slider Revolution on MobileClosed Troubleshooting the Theme   Updated October 8, 2018 at 4:29pm   4 Most recent comment from Max:Its not possible to move a background image from the same slider on different viewports (well, its possible to do it via custom css if you know how css works..) but there is not option for that in rev ... Mike headerClosed Troubleshooting the Theme   Updated October 5, 2018 at 6:11pm   6 Most recent comment from Alexandre Dubois:Your site looks well optimized. Which webhost are you using? riccardo view on phone tabletClosed Troubleshooting the Theme   Updated October 2, 2018 at 3:41pm   5 Most recent comment from Alexandre Dubois:On my device,I dont see your headYou should align the background to the top Bryce Audio player brokenClosed Troubleshooting the Theme   Updated October 2, 2018 at 1:49pm   14 Most recent comment from Max:Hi,We are releasing a fix soon about long audio file. The problem with long audio file AND the soundwave graph is to make the Soundwave graph show up, we must load the audio first (to know the high/lo ... Brandon Dixon Ajax LoaderClosed Troubleshooting the Theme   Updated October 1, 2018 at 7:08pm   9 Most recent comment from Alexandre Dubois:Hi, You should try a thrid part plugin as https://wordpress.org/plugins/google-analytics-dashboard-for-wp/ Nicolas Piron Video not alignedClosed Troubleshooting the Theme   Updated September 30, 2018 at 12:40pm   2 Most recent comment from Max:Hi,try to add this in wp-admin > sonaar settings > custom css: .wpb_video_widget .wpb_video_wrapper {    padding-top: 0px!important;} Vallis Weekes EditingClosed Troubleshooting the Theme   Updated September 26, 2018 at 6:32pm   4 Most recent comment from Max:Hi Vallis,please see screenshot: https://d.pr/i/4VKEEN