Public Tickets
Luis Ramos
Random adjustments (possible plugin conflicts)Closed
Troubleshooting the Theme
Updated November 20, 2018 at 12:44am
16
Most recent comment from Max:the fix is permanent. I have already added the fix to our theme so you will get it also in the next updates.
Luis Ramos
Can't find a text to translateClosed
Troubleshooting the Theme
Updated November 13, 2018 at 10:26pm
6
Most recent comment from Alexandre Dubois:Hello Luis, I cant do it myself,You have to go by ftp tp /wp-content/languages/loco/themes/and replace files: sonaar_es-ES.po and sonaar_es-ES.po by files attached on this post. Please backup your ...
Luis Ramos
Player not showing the correct time leftClosed
Troubleshooting the Theme
Updated November 13, 2018 at 10:11pm
3
Most recent comment from Alexandre Dubois:Hello Luis, We have fix this
Luis Ramos
Header over imageClosed
Troubleshooting the Theme
Updated November 12, 2018 at 7:54pm
14
Most recent comment from Luis Ramos:Roger that. Makes sense. Thx!!!!
Luis Ramos
Font used in listsClosed
Troubleshooting the Theme
Updated November 12, 2018 at 6:04pm
4
Most recent comment from Alexandre Dubois:You are welcome
Luis Ramos
Change continuous player appearanceClosed
Troubleshooting the Theme
Updated November 12, 2018 at 5:35pm
3
Most recent comment from Luis Ramos:Thx a lot. Now it looks much better. Thx!!
Kirk Cochran
Error Uploading Demo ContentClosed
Troubleshooting the Theme
Updated November 1, 2018 at 3:35am
3
Most recent comment from Kirk Cochran:Thanks. I'm trying to load in the "Moonlight" demo. My wp-admin isxkirkalton.com/wp-adminLogin is: [email protected] is: Threesix0!
Peter
Bulk Unpublish not availableClosed
Troubleshooting the Theme
Updated October 30, 2018 at 3:28pm
1
Most recent comment from Peter:Hi,Google is indexing the published demo content for my site and I'd like to perform a bulk unpublsh; however, I can't seem to find it. Any suggestions?
Mathijs Kooij
continue arrowClosed
Troubleshooting the Theme
Updated October 29, 2018 at 4:46pm
2
Most recent comment from Max:Hi there,Unfortunately, the option to add a continue arrow is a theme feature (rather than a WPBakery feature) that we dont currently have into our theme.
Andrew
It is about audio in the slider sectionClosed
Troubleshooting the Theme
Updated October 26, 2018 at 3:49pm
3
Most recent comment from Andrew:Hi Aleandre...I put back the slider that had the titles - Can I have an email to set you up as a user
Bryce
Mobile Menu Scrolling ProblemClosed
Troubleshooting the Theme
Updated October 23, 2018 at 7:14pm
11
Most recent comment from Alexandre Dubois:you are welcome
Martin
MusicClosed
Troubleshooting the Theme
Updated October 23, 2018 at 3:02pm
7
Most recent comment from Martin:Looks like that fixed it. Really appreciate the quick response. Well done.
Peter
Having setup issues with playerClosed
Troubleshooting the Theme
Updated October 20, 2018 at 3:03am
5
Most recent comment from Peter:Yes, I ended up deleting it. Thanks for the tip! :)
Lukas
Audio Player not working properlyClosed
Troubleshooting the Theme
Updated October 18, 2018 at 5:25am
9
Most recent comment from Lukas:Awesome! Works great. Thanks for the update!
Peter
Changing color on shapeClosed
Troubleshooting the Theme
Updated October 16, 2018 at 6:51pm
3
Most recent comment from Peter:Thanks for the quick response, Max!