Public Tickets All Categories MP3 Audio Player Plugin (11) Get Started with the Theme (0) Troubleshooting the Theme (6) General Help on the Theme (5) Podcast Help on the Theme (0) Roy Shavit Content sometime not loadingClosed Troubleshooting the Theme Updated April 15, 2019 at 4:25pm 4 Most recent comment from Alexandre Dubois:Hi Roy,Like I have mentionned on the other ticket,It is look like the Mailchimp for WP make conflict when the Ajax continous player is enable. If you remove the mailchimp element from your footer, t ... kst_one Audio Player Not Working for all iOSClosed Troubleshooting the Theme Updated April 15, 2019 at 3:44pm 7 Most recent comment from Alexandre Dubois:Well done Please tell me if you need assitance thomas lowry Sonaar Studio ThemeClosed Troubleshooting the Theme Updated April 12, 2019 at 8:36pm 4 Most recent comment from Alexandre Dubois:Yes you can. Please go to wp-admin>ess gridEdit your artist grid.Click on the "Nav-filter-sort"In the "sorting" section you are able to set how do you want to sort the artist list.I suggest you to or ... SiteMax Google Page SpeedClosed Troubleshooting the Theme Updated April 3, 2019 at 5:59pm 4 Most recent comment from Max:I recommend that you check with CloudFlare. If you want to really raise the score, check Argo by CloudFlare. landflows@gmail.com problem using Moonlight themeClosed Troubleshooting the Theme Updated April 1, 2019 at 4:39pm 10 Most recent comment from Alexandre Dubois:3) only the first song Ira Haberman just some cosmetic changesClosed Troubleshooting the Theme Updated March 28, 2019 at 3:56pm 14 Most recent comment from Max:Hi Ira,As I said, we've added this to our roadmap. You are the only one who have reported this issue yet (but you are the only one I know who use Omny tho).I dont have ETA on this. Im sorry. wil ... Leigh Warren APEX Theme Click and PlayClosed Troubleshooting the Theme Updated March 28, 2019 at 1:26pm 15 Most recent comment from Alexandre Dubois:You are welcome Nicola Import/ExportClosed Troubleshooting the Theme Updated March 27, 2019 at 4:03pm 4 Most recent comment from Alexandre Dubois:Are you talking about the setting from wp-admin>themes option. The exportation should work fine. Amber Code Error with themeClosed Troubleshooting the Theme Updated March 25, 2019 at 2:59pm 2 Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have. Rubén No sound with Samsung Internet browserClosed Troubleshooting the Theme Updated March 19, 2019 at 7:20pm 14 Most recent comment from Max:I dont have an iphone but no one reported issue with it... Francisco Carlos solutionClosed Troubleshooting the Theme Updated March 19, 2019 at 2:33pm 8 Most recent comment from Alexandre Dubois:Hello Francisco, 1- I m not aware bout Kaspersky. How do you activate this. I dont see any plugin installed with that name. Otherwise, if "kaspersjy" is not activated, do you still see the vertical m ... Mat Murray Essential Grid suddenly displaying incorrect order of YouTube videosClosed Troubleshooting the Theme Updated March 18, 2019 at 3:31pm 8 Most recent comment from Max:Yeah, sorry about this Denis Custom fontClosed Troubleshooting the Theme Updated March 15, 2019 at 7:33pm 7 Most recent comment from Alexandre Dubois:Non, il n'y aucune documentation spécifique à la typographie en général. Il faut aller au wp-admin>themes options>typography pour les settings généraux. Mais tous ces se ... Ray Mini menu logo sizeClosed Troubleshooting the Theme Updated March 14, 2019 at 9:04pm 2 Most recent comment from Max:Hi Ray,What is your URL so I can check what you mean and see if we can adjust this. Marcel Gross wave not showingClosed Troubleshooting the Theme Updated March 14, 2019 at 2:32pm 2 Most recent comment from Max:Hi,To generate and display the soundwave, we need to analyze the mp3 frequencies. To do this, we need to download the full mp3 before displaying the soundwave. So if your MP3 file is heavy, this will ... 1 6263646566676869707172 75