Public Tickets
Zakir
elementor does not accept the "MP3_Audio_Player_Pro_Elementor_Templates"Closed
MP3 Audio Player Plugin
Updated February 18, 2023 at 12:19am
7
Most recent comment from Zakir:Thank you very much, sonaar team!!my problem is solved!!
Michael
How to get Target Player IDClosed
MP3 Audio Player Plugin
Updated February 17, 2023 at 3:37pm
14
Most recent comment from Alexandre Dubois:You are welcome
Volcan de Lemptégy
Hide waveform in boxed layout (but keep it in sticky bar)Closed
MP3 Audio Player Plugin
Updated February 17, 2023 at 11:26am
3
Most recent comment from Volcan de Lemptégy:Oops, I just found out about shortcodes attributes, everything works just fine, sorry for the ticket!
Michael
How to remove a track list item?Closed
MP3 Audio Player Plugin
Updated February 15, 2023 at 8:38pm
4
Most recent comment from Alexandre Dubois:You are welcome
Arturo
delay on streaming of tracksClosed
MP3 Audio Player Plugin
Updated February 15, 2023 at 8:26pm
10
Most recent comment from Alexandre Dubois:You are welcome
James Bell
ability to add download buttonClosed
MP3 Audio Player Plugin
Updated February 15, 2023 at 4:55pm
5
Most recent comment from James Bell:Thank you very much. Looking forward to experimenting.Jim
Ferré Valentin
Player pluginClosed
MP3 Audio Player Plugin
Updated February 15, 2023 at 4:41pm
3
Most recent comment from Ferré Valentin:Thanks for your answer, i can wait for your update.Thanks in advance,
rickstephenrick May
enable search brings search bar I don't wantClosed
MP3 Audio Player Plugin
Updated February 15, 2023 at 4:14pm
7
Most recent comment from Alexandre Dubois:Hello Ricky, We have fixed the pagination issue.
Aurelien
Enable Podcast 1-click Download setupClosed
MP3 Audio Player Plugin
Updated February 15, 2023 at 1:44pm
4
Most recent comment from Max:Hi Aurelien,Just to let you know that we have released this feature in version 4.3.You can enable the option in wp-admin > mp3 player > settings > general. See screenshot https://drops.sonaar.io/i/h7 ...
Elise
Templates are completely blankClosed
MP3 Audio Player Plugin
Updated February 14, 2023 at 9:53pm
24
Most recent comment from Elise:I got it figured out. Thank you!
rickstephenrick May
missing parts of Music - Unlimited StylesClosed
MP3 Audio Player Plugin
Updated February 14, 2023 at 12:24am
3
Most recent comment from rickstephenrick May:Thx,rm
Michael Spackman
capturing time spent listening to playlistsClosed
MP3 Audio Player Plugin
Updated February 13, 2023 at 2:23pm
2
Most recent comment from Max:Hi Michael,All the statistics, if setup within wp-admin > mp3 player > settings, are done through Google Analytics. We currently don't have an option to capture how long they listen over a period ...
Roman
Additional track information open in popupClosed
MP3 Audio Player Plugin
Updated February 11, 2023 at 4:51pm
6
Most recent comment from Max:We charge $80/hour. You can learn more about our service here https://sonaar.io/service/website-customization-service/
Roman
audio player wave will disappearClosed
MP3 Audio Player Plugin
Updated February 11, 2023 at 3:08pm
4
Most recent comment from Max:Hi, I'm not very familiar with server optimization (every server has their own way to be optimized) but perhaps this article will help https://kinsta.com/blog/admin-ajax-php/
Michael
Audio not playing when MP3 Audio Player is installed with Beat theme.Closed
MP3 Audio Player Plugin
Updated February 10, 2023 at 11:53pm
12
Most recent comment from Max:You are welcome