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Public Tickets

Fack It Worldwide Sticky Player below footerClosed MP3 Audio Player Plugin   Updated May 4, 2021 at 4:27pm   5 Most recent comment from Fack It Worldwide:Legend.  Erin Rosen Download buttonClosed MP3 Audio Player Plugin   Updated May 4, 2021 at 2:25pm   10 Most recent comment from Alexandre Dubois:Hi, In the elementor editor,Please click on the "style" tabOpen the "External Links Buttons" panel And select "hide heading"https://d.pr/i/t5eCmR bobby Removing track title from shortcode embedClosed MP3 Audio Player Plugin   Updated May 3, 2021 at 1:54pm   4 Most recent comment from Alexandre Dubois:Hi, The only way to do this is to create a playlist post (wp-admin>mp3 player>add new playlist). Here you will be able to add a download link https://d.pr/i/xkqZ1TAnd you can select this playlist wi ... George Updating the plugin resets all my player customizationsClosed MP3 Audio Player Plugin   Updated May 2, 2021 at 10:02pm   4 Most recent comment from Max:I can't seem to be able to replicate this. Perhaps clear your browser cache?. Or just go to wp-admin > mp3 player > settings and save the new settings.  Reginald Booker its regardin switch plag the mp3 player, i cant switch to a different playlist at random it only plays one playlist unless i click on the sticky player and scroll down the song repertoire also i cant seem to change the skin of the mp3 player widget i tried almost everything thanks for any help i left a website link to show an exampleClosed MP3 Audio Player Plugin   Updated May 1, 2021 at 1:27am   2 Most recent comment from Max:HiI can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you. Gaz Activating Sonaar MP3 pro after updateClosed MP3 Audio Player Plugin   Updated April 29, 2021 at 11:28pm   8 Most recent comment from Gaz:Yes, whereas the standard plugin remained after the update - the pro plugin got deleted, hence why there was initially no 'licence' option in the mp3 player menu. I will notify if it happ ... David Ayotte Display shuffle button in controls?Closed MP3 Audio Player Plugin   Updated April 28, 2021 at 8:35pm   2 Most recent comment from Alexandre Dubois:Hi David, This option is only available through the sticky playerhttps://d.pr/i/ghpoYP tim fisher getting Pro to workClosed MP3 Audio Player Plugin   Updated April 28, 2021 at 5:04pm   22 Most recent comment from Alexandre Dubois:Hello Tim, You really have to set a player to the mp3 player page. Now, the only reason why you can see the player is because the "continuous player" option is enable, and you have previously visite ... Julien Moysens Pro : Disable Sticky Player completely?Closed MP3 Audio Player Plugin   Updated April 28, 2021 at 4:53pm   4 Most recent comment from Alexandre Dubois:You are welcome Julien kunku LoopingClosed MP3 Audio Player Plugin   Updated April 28, 2021 at 12:28am   2 Most recent comment from Max:Hi, Are you using the pro version? This feature is only available in the pro version where we have an option to stop tracks when it's completed for each of your playlist.  peter set all pages with the MP3 player bottomClosed MP3 Audio Player Plugin   Updated April 26, 2021 at 2:35pm   21 Most recent comment from Max:You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/You can also refer to our knowledge base here: https://sonaar.ticksy.com/articles/ Junior Plugins ConflictClosed MP3 Audio Player Plugin   Updated April 24, 2021 at 3:10pm   2 Most recent comment from Max:Hi,this will be fixed in the next plugin update next week.If you want to fix it right now: - Download the zip file attached on your computer - Unzip the zip file on your computer - Replace the file ca ... George Can the download icon open a pop up somehow?Closed MP3 Audio Player Plugin   Updated April 24, 2021 at 12:20am   15 Most recent comment from George:Hi Alexandre!It works, thank you so much!You can close this ticket :)  Mikel Ask before buyingClosed MP3 Audio Player Plugin   Updated April 23, 2021 at 2:41pm   4 Most recent comment from Alexandre Dubois:You are welcome Robert Ellis Problem with outputClosed MP3 Audio Player Plugin   Updated April 22, 2021 at 11:47pm   16 Most recent comment from Max:Thanks for your input.. I'll pass this to our dev team.