Public Tickets
Roman
Not Playing on MobileClosed
MP3 Audio Player Plugin
Updated April 15, 2021 at 5:14pm
3
Most recent comment from Max:Yes, this is because a https website cannot load a non-secure assets.Make sure that your stream is also https.
Charlotte
Name of track displaying incorrectlyClosed
MP3 Audio Player Plugin
Updated April 14, 2021 at 4:00pm
6
Most recent comment from Max:You are welcome
Frankie Jordan
Is an upgrade neededClosed
MP3 Audio Player Plugin
Updated April 11, 2021 at 6:14pm
2
Most recent comment from Max:Hi,The theme lifetime membership include access to all our themes. The themes have a built-in audio player so you dont need MP3 Player Pro if you are using our theme.Its relatively similar, but the M ...
jacob Eickhardt
play in safariClosed
MP3 Audio Player Plugin
Updated April 10, 2021 at 2:25pm
4
Most recent comment from Max:Hi,I cannot seem to be able to reproduce the issue on my end.I tried with Safari and every songs seems to play in your home page player. see screenshot https://d.pr/i/t6FqqX
John
display cover page image and playlist side by sideClosed
MP3 Audio Player Plugin
Updated April 9, 2021 at 5:49pm
4
Most recent comment from Max:Ok perfect.
Junior
multisite ready?Closed
MP3 Audio Player Plugin
Updated April 9, 2021 at 2:53am
2
Most recent comment from Max:Yes it should work with multisites.
Jan
CompatibilityClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 11:02pm
8
Most recent comment from Max:That's great Jan! Please note that we might remove the lifetime membership for future customers, as selling lifetime membership is not really sustainable in the long run as a business. It' ...
Roman
JavaScript HTML DOM - Changing CSSClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 8:42pm
11
Most recent comment from Max:You are welcome.
Carsten Schein
Problem to play from external serverClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 7:52pm
3
Most recent comment from Carsten Schein:Ashamed of meThank you ;-)
Gaz
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated April 7, 2021 at 4:34pm
3
Most recent comment from Gaz:Thanks Max, that's been a really great help! It's now doing what I wanted it to do albeit whilst abiding by the auto-play policy. Can see the sticky player well now after also changing the c ...
Dave Hultgren
Playlist number wrapping on double digitsClosed
MP3 Audio Player Plugin
Updated April 6, 2021 at 7:46pm
4
Most recent comment from Max:You are welcome
marco bustamante
Sticky player at the bottom page disappearedClosed
MP3 Audio Player Plugin
Updated April 6, 2021 at 4:42pm
2
Most recent comment from Max:Hi,we replied your other ticket here last Februrary: https://sonaar.ticksy.com/ticket/2684004/----Here was our answer: Make sure that MP3 Player Pro is activated ?
if it still does not work, pleas ...
Marty Ravenel
I have pro, plug-in updated and messed up my site and playerClosed
MP3 Audio Player Plugin
Updated April 6, 2021 at 2:53pm
1
Most recent comment from Marty Ravenel:when the plug-in updated it threw off parameters colors and buttons weren't working properly... I'm now trying to edit and fix through elementor I do have the pro version but the widget is t ...
Jonathan
Keep playing when changing pageClosed
MP3 Audio Player Plugin
Updated April 6, 2021 at 4:12am
22
Most recent comment from Max:Hi, Make sure to use a square image if you want to fit the whole square black box.
Jacob Borggreve
Number of songs - How to add more trackClosed
MP3 Audio Player Plugin
Updated April 3, 2021 at 5:22pm
2
Most recent comment from Max:Hello Jacob,This is a limitation set by your server. You must increase the value of max_input_vars on your server. set it to around 6000 and check if it works.more info here: https://support.undsgn ...