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Public Tickets

Eduardo Cummings No sound on IOSClosed MP3 Audio Player Plugin   Updated February 4, 2021 at 7:36pm   4 Most recent comment from Max:You are welcomeIf we have more user requests from customers about the spotify API, we will add it to our roadmap for sure tr707 Custom play button for custom playlistClosed MP3 Audio Player Plugin   Updated February 1, 2021 at 2:49pm   4 Most recent comment from Max:Hi,1) Unfortunately, customizing it to this kind of need is a bit beyond the scope of our support.For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkraken2) If you ... Sean Sticky Player not showing (podcasts)Closed MP3 Audio Player Plugin   Updated February 1, 2021 at 2:45pm   2 Most recent comment from Max:Hi,this seems a https issue.Make sure that http://seanhagerty.com automatically redirect to your https it works here : https://seanhagerty.com/podcasts but not here: http://seanhagerty.com/podca ... Peter Can I switch album artwork for each track in the MP3 playlist?Closed MP3 Audio Player Plugin   Updated January 28, 2021 at 3:46pm   2 Most recent comment from Max:Hi,A way to do this is to create a playlist directly with Elementor and upload a different artwork for each of your album. see screenshot: https://d.pr/i/hZHhn8The other way is to use the feed attrib ... Peter How to add space between store icons & track titlesClosed MP3 Audio Player Plugin   Updated January 28, 2021 at 2:58pm   8 Most recent comment from Max:Excellent ! you will never go back to WPBakery once you will handle Elementor from A to Z. its so powerful. Supanat ask about dealingClosed MP3 Audio Player Plugin   Updated January 28, 2021 at 2:57pm   2 Most recent comment from Max:Hi there,For every purchase, we send an official invoice. Here is an example of the invoice:https://d.pr/i/LEq9W0Over 25 000 enterprises bought our products and our receipts are officially recognized ... John There are codes showing up above on my websiteClosed MP3 Audio Player Plugin   Updated January 26, 2021 at 4:38pm   3 Most recent comment from Max:Hello John,this issue appeared since new update of Elementor.We've just released a plugin update that will fix this issue. Please update your MP3 Music Player plugin. Vasiliy JS code doesn't workClosed MP3 Audio Player Plugin   Updated January 24, 2021 at 5:21pm   2 Most recent comment from Max:Hi,it should work.Could you please provide me access to your wp-admin and I will gladly check the issue you have. mbvmatt28 Accessing mp3 AnalyticsClosed MP3 Audio Player Plugin   Updated January 24, 2021 at 5:19pm   4 Most recent comment from Max:Hi,Unfortunately, the built-in MP3 player cannot be used with the stand-alone mp3 player. The MP3 Standalone player can only be used with different themes than Sonaar. Charlotte Sticky player different order on different pagesClosed MP3 Audio Player Plugin   Updated January 23, 2021 at 11:10am   7 Most recent comment from Charlotte:Ok thanks. Look forward to this issue being fixed in due course so we can have the visual set up we like along with accurate data. I'll look out for the update. Emiliano Cant activate licence in wordpressClosed MP3 Audio Player Plugin   Updated January 22, 2021 at 3:37pm   11 Most recent comment from Max:You can prevent the player to load by editing your page and don't select any playlist here: https://d.pr/i/qJBCHbthis way, player wont load when someone access the website. thibaut external link in elementor don't appearClosed MP3 Audio Player Plugin   Updated January 21, 2021 at 7:55pm   3 Most recent comment from thibaut:Ok, thank you. Bruce Gordon Gebhardt Can the tracks be made downloadable?Closed MP3 Audio Player Plugin   Updated January 20, 2021 at 9:34pm   2 Most recent comment from Max:yes you can.you can add call to action buttons for each of your track by editing the playlist and add a download button that will link to your file url.see screenshot: https://d.pr/i/ZcjKLb thibaut No sound on Chrome with an Icecast radioClosed MP3 Audio Player Plugin   Updated January 18, 2021 at 10:37pm   7 Most recent comment from Max:you are welcome WILLY ROBERT Shuffle OptionsClosed MP3 Audio Player Plugin   Updated January 14, 2021 at 10:04pm   4 Most recent comment from Max:If you use sticky player to load on every page in the general settings, then you can force it to be shuffled: https://d.pr/i/7E6E53If you add the sticky on specific page, you can force it to be shuff ...