Public Tickets
Wesley Roos
Import the demoClosed
Get Started with the Theme
Updated June 12, 2019 at 9:41am
3
Most recent comment from Wesley Roos:Actually, all I want is the demo content file. Please advise how I can get this. Thanks
Brenden Dean
My Podcast Posts on the Sonaar Theme Look AwfulClosed
Podcast Help on the Theme
Updated June 11, 2019 at 8:50pm
12
Most recent comment from Brenden Dean:Thanks so much! It looks fantastic now. I appreciate the help :)
Scott
Header Color on Podcast PageClosed
Podcast Help on the Theme
Updated June 11, 2019 at 5:20pm
4
Most recent comment from Alexandre Dubois:You are welcome
Unique Oliver
logoClosed
General Help on the Theme
Updated June 10, 2019 at 7:45pm
2
Most recent comment from Alexandre Dubois:Hi Oliver, You should reduce the image size with a image editor as you want on desktop.
paul
NEXT and PREVIOUS paginationClosed
General Help on the Theme
Updated June 10, 2019 at 3:37pm
5
Most recent comment from paul:That's awesome. Thanks!Please close the ticket.
CXL
install themeClosed
Get Started with the Theme
Updated June 10, 2019 at 2:09pm
2
Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Francesco
LicenseClosed
General Help on the Theme
Updated June 8, 2019 at 2:37pm
2
Most recent comment from Max:Hi,could you please try again? I have applied one more slot licence on our system for you.
Jonathan Rojas
Website SpeedClosed
General Help on the Theme
Updated June 7, 2019 at 6:53pm
4
Most recent comment from Max:Hi,on your homepage, you are using audio player, video background, instagram, etc.. this make a lot of queries of course. If you want to avoid the number of queries, you must avoid to use assets that ...
paul
ACF disables podcast playerClosed
Troubleshooting the Theme
Updated June 7, 2019 at 3:12pm
3
Most recent comment from paul:Thanks. Just what I wanted to hear. Please close ticket
paul
remove BACK button and social linksClosed
General Help on the Theme
Updated June 7, 2019 at 3:12pm
3
Most recent comment from paul:Thanks. Please close ticket :-)
Saïd
The theme does not have a style.css fileClosed
General Help on the Theme
Updated June 7, 2019 at 1:34pm
2
Most recent comment from Max:Hi there.
The Elementor Templates Kit is not a WordPress theme but multiple blocks and widgets you can use with any themes!
Here are some infos about our Elementor Templates Kit.
* It's an ADD-ON ...
James Dawson
Podcast PlayerClosed
Troubleshooting the Theme
Updated June 7, 2019 at 8:42am
6
Most recent comment from paul:Hi, is there any answer to the ACF plugin conflict??? The player stops working and the download button disappears. I have just created a similar support ticket. Thanks
John Griffith
categoriesClosed
General Help on the Theme
Updated June 6, 2019 at 8:38pm
6
Most recent comment from Alexandre Dubois:You are welcome
Scott
Backing Up My SiteClosed
General Help on the Theme
Updated June 6, 2019 at 7:23pm
5
Most recent comment from Scott:Ok, great. Thanks for the help.
Ryan
Audio playerClosed
Troubleshooting the Theme
Updated June 6, 2019 at 2:27pm
2
Most recent comment from Alexandre Dubois:Hi Ryan,To customize a page template core, you have to duplicate it in a child-theme. You can use custom CSS code.To remove the "release date", please go to wp-admin>theme options>custom css/jsAnd thi ...