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Public Tickets

Scott Header Color on Podcast PageClosed Podcast Help on the Theme   Updated June 11, 2019 at 5:20pm   4 Most recent comment from Alexandre Dubois:You are welcome Unique Oliver logoClosed General Help on the Theme   Updated June 10, 2019 at 7:45pm   2 Most recent comment from Alexandre Dubois:Hi Oliver, You should reduce the image size with a image editor as you want on desktop. paul NEXT and PREVIOUS paginationClosed General Help on the Theme   Updated June 10, 2019 at 3:37pm   5 Most recent comment from paul:That's awesome. Thanks!Please close the ticket. CXL install themeClosed Get Started with the Theme   Updated June 10, 2019 at 2:09pm   2 Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have. Francesco LicenseClosed General Help on the Theme   Updated June 8, 2019 at 2:37pm   2 Most recent comment from Max:Hi,could you please try again? I have applied one more slot licence on our system for you. Jonathan Rojas Website SpeedClosed General Help on the Theme   Updated June 7, 2019 at 6:53pm   4 Most recent comment from Max:Hi,on your homepage, you are using audio player, video background, instagram, etc.. this make a lot of queries of course. If you want to avoid the number of queries, you must avoid to use assets that ... paul ACF disables podcast playerClosed Troubleshooting the Theme   Updated June 7, 2019 at 3:12pm   3 Most recent comment from paul:Thanks. Just what I wanted to hear. Please close ticket paul remove BACK button and social linksClosed General Help on the Theme   Updated June 7, 2019 at 3:12pm   3 Most recent comment from paul:Thanks. Please close ticket :-) Saïd The theme does not have a style.css fileClosed General Help on the Theme   Updated June 7, 2019 at 1:34pm   2 Most recent comment from Max:Hi there. The Elementor Templates Kit is not a WordPress theme but multiple blocks and widgets you can use with any themes! Here are some infos about our Elementor Templates Kit. * It's an ADD-ON ... James Dawson Podcast PlayerClosed Troubleshooting the Theme   Updated June 7, 2019 at 8:42am   6 Most recent comment from paul:Hi, is there any answer to the ACF plugin conflict??? The player stops working and the download button disappears. I have just created a similar support ticket. Thanks John Griffith categoriesClosed General Help on the Theme   Updated June 6, 2019 at 8:38pm   6 Most recent comment from Alexandre Dubois:You are welcome Scott Backing Up My SiteClosed General Help on the Theme   Updated June 6, 2019 at 7:23pm   5 Most recent comment from Scott:Ok, great.  Thanks for the help. Ryan Audio playerClosed Troubleshooting the Theme   Updated June 6, 2019 at 2:27pm   2 Most recent comment from Alexandre Dubois:Hi Ryan,To customize a page template core, you have to duplicate it in a child-theme. You can use custom CSS code.To remove the "release date", please go to wp-admin>theme options>custom css/jsAnd thi ... Peter Bandcamp support for Moonlight WordPress ThemeClosed Get Started with the Theme   Updated June 5, 2019 at 1:07pm   4 Most recent comment from Max:There are 3 different ways to sell music on your website.  1) BeatStars Widget: This is the most niche and used eCommerce plateform to sell music and beats on your website.  View a demo here: https: ... Matthew Podcast RSS Feed Importer FailingClosed Podcast Help on the Theme   Updated June 4, 2019 at 12:46am   10 Most recent comment from Max:tell me how it goes.