Public Tickets
GertJan van Schuppen
Adjust height sliderClosed
Troubleshooting the Theme
Updated May 27, 2019 at 7:16pm
4
Most recent comment from Alexandre Dubois:Sorry for the wrong answer.You have to remove or reduce the value here https://d.pr/free/i/Ipn0RMAnd you will be able to change the height for each devicehttps://d.pr/free/i/WBe4xw
Stanley LePard
contact form configuration errorClosed
Get Started with the Theme
Updated May 27, 2019 at 2:06pm
4
Most recent comment from Max:Check your form settings, you probably have error on these. See FAQ here: https://contactform7.com/configuration-errors/
Soni
Soonar Elementor add ons pluginClosed
Troubleshooting the Theme
Updated May 25, 2019 at 4:51pm
3
Most recent comment from Soni:Hi there,It works fine. I have increased the memory to 1064. Thank you again!.Kind regardsSoni
Soni
woocommerceClosed
General Help on the Theme
Updated May 23, 2019 at 6:00am
3
Most recent comment from Soni:Done :)
Soni
woocommerce product searchClosed
General Help on the Theme
Updated May 23, 2019 at 5:59am
3
Most recent comment from Soni:Hi MAxime ,Thank you for your suggest and i have purchased the Pro version : )I have changed the product search instead of the global search , Thank you once again for your support.Kind regardsSoni
Isma Anwar
Ajax errorClosed
Troubleshooting the Theme
Updated May 22, 2019 at 5:34pm
11
Most recent comment from Alexandre Dubois:Hi Isma, I dont see this issue on my device. May i ask which internet explorer version are you using. And have you tested on a Mac and PC device?I dont see the issue, on internet explorer, but this b ...
Drew Sebesteny
Creating Podcast posts from imported RSS feedClosed
Podcast Help on the Theme
Updated May 21, 2019 at 7:40pm
7
Most recent comment from Max:thank you
José Pedro Ferreira
Error in installing demo contentClosed
Troubleshooting the Theme
Updated May 20, 2019 at 2:34pm
4
Most recent comment from Max:Great !
Francesco
Audioplayer issue caused by sonaar v.4.2.1Closed
Troubleshooting the Theme
Updated May 19, 2019 at 5:47pm
4
Most recent comment from Max:Thanks Francesco!Oh, by the way. if you have 30 seconds, feel free to rate our theme 5 Stars on TrustPilot. It's my little candy to offer great support to you :)
Simple click here https://www.tru ...
Vini
Page in two languagesClosed
Get Started with the Theme
Updated May 19, 2019 at 1:29pm
4
Most recent comment from Max:Hi Jose,Yes you can use Polylang..Please read this article pulled from our knowledge base:How to translate the theme in your own language ?
GertJan van Schuppen
Hamburger menu?Closed
Troubleshooting the Theme
Updated May 18, 2019 at 6:10pm
4
Most recent comment from Max:thanks
Prasha
Podcast Player is not working on any apple device.Closed
Podcast Help on the Theme
Updated May 18, 2019 at 3:15pm
6
Most recent comment from Max:Thats it Prasha,
Jonathan Rojas
Playlists/AlbumsClosed
General Help on the Theme
Updated May 18, 2019 at 4:30am
4
Most recent comment from Max:Hi, We don't have such feature in our theme(to swtich automatically to another playlist)
Phil
Waveforms not displaying in MP3 Audio Player on page loadClosed
Troubleshooting the Theme
Updated May 18, 2019 at 4:26am
4
Most recent comment from Max:@mario Could you please provide me access to your wp-admin and I will gladly check the issue you have.
GertJan van Schuppen
Slider Revolution: remove backgroundimageClosed
Troubleshooting the Theme
Updated May 17, 2019 at 3:27pm
3
Most recent comment from Alexandre Dubois:Hi, I went to wp-admin>slider RevolutionEdit "main homepage" slider.clicked on the "slider setting" tabAnd disable the background optionhttps://d.pr/free/i/aIEkBS