Public Tickets
Nicola
Import/ExportClosed
Troubleshooting the Theme
Updated March 27, 2019 at 4:03pm
4
Most recent comment from Alexandre Dubois:Are you talking about the setting from wp-admin>themes option. The exportation should work fine.
Barok
audio player not working when press playClosed
General Help on the Theme
Updated March 25, 2019 at 4:43pm
3
Most recent comment from Barok:all good now maxime, i figure it out yesterday as i was cheking all through the public tickets concern. Works fine now. Thank you.
Christopher Koch
Changing the text of the 'more episode' buttonClosed
General Help on the Theme
Updated March 25, 2019 at 3:02pm
2
Most recent comment from Max:Hi,Check in your grid settings tab when you edit your Ess.Grid.See screenshot: https://d.pr/i/h48Y0g
Amber
Code Error with themeClosed
Troubleshooting the Theme
Updated March 25, 2019 at 2:59pm
2
Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Soni
Upload of other themesClosed
Get Started with the Theme
Updated March 21, 2019 at 1:57pm
4
Most recent comment from Max:Hi Soni,If you want to check how the other theme demos looks like, you can check a preview here: https://sonaar.io/wordpress-themes/You can also import other theme demos (by going to wp-admin > tools ...
Rubén
No sound with Samsung Internet browserClosed
Troubleshooting the Theme
Updated March 19, 2019 at 7:20pm
14
Most recent comment from Max:I dont have an iphone but no one reported issue with it...
Francisco Carlos
solutionClosed
Troubleshooting the Theme
Updated March 19, 2019 at 2:33pm
8
Most recent comment from Alexandre Dubois:Hello Francisco, 1- I m not aware bout Kaspersky. How do you activate this. I dont see any plugin installed with that name. Otherwise, if "kaspersjy" is not activated, do you still see the vertical m ...
Angel Geronimo
live stream?Closed
General Help on the Theme
Updated March 19, 2019 at 12:18pm
7
Most recent comment from Angel Geronimo:thank you
Rubén
Creating Album section on ApexClosed
General Help on the Theme
Updated March 19, 2019 at 12:13pm
9
Most recent comment from Rubén:Ok, I'll have a look. Thanks
Edward
installing themeClosed
Get Started with the Theme
Updated March 18, 2019 at 5:14pm
19
Most recent comment from Max:When we install a new theme's demo, it completely swipe your assets to be replaced by the demo's content.The only way to retreive your old content in your media library is to roll back to a ...
Mat Murray
Essential Grid suddenly displaying incorrect order of YouTube videosClosed
Troubleshooting the Theme
Updated March 18, 2019 at 3:31pm
8
Most recent comment from Max:Yeah, sorry about this
Denis
Custom fontClosed
Troubleshooting the Theme
Updated March 15, 2019 at 7:33pm
7
Most recent comment from Alexandre Dubois:Non, il n'y aucune documentation spécifique à la typographie en général. Il faut aller au wp-admin>themes options>typography pour les settings généraux. Mais tous ces se ...
Soni
Blog post/Article Sharing to InstagramClosed
General Help on the Theme
Updated March 15, 2019 at 2:26pm
2
Most recent comment from Max:Hi there,I never tried it. perhaps you can check if there is a plugin that exist for this but I never experienced it.
Ray
Mini menu logo sizeClosed
Troubleshooting the Theme
Updated March 14, 2019 at 9:04pm
2
Most recent comment from Max:Hi Ray,What is your URL so I can check what you mean and see if we can adjust this.
Marcel Gross
wave not showingClosed
Troubleshooting the Theme
Updated March 14, 2019 at 2:32pm
2
Most recent comment from Max:Hi,To generate and display the soundwave, we need to analyze the mp3 frequencies. To do this, we need to download the full mp3 before displaying the soundwave. So if your MP3 file is heavy, this will ...