Public Tickets
Francesco
Audioplayer issue caused by sonaar v.4.2.1Closed
Troubleshooting the Theme
Updated May 19, 2019 at 5:47pm
4
Most recent comment from Max:Thanks Francesco!Oh, by the way. if you have 30 seconds, feel free to rate our theme 5 Stars on TrustPilot. It's my little candy to offer great support to you :)
Simple click here https://www.tru ...
Vini
Page in two languagesClosed
Get Started with the Theme
Updated May 19, 2019 at 1:29pm
4
Most recent comment from Max:Hi Jose,Yes you can use Polylang..Please read this article pulled from our knowledge base:How to translate the theme in your own language ?
GertJan van Schuppen
Hamburger menu?Closed
Troubleshooting the Theme
Updated May 18, 2019 at 6:10pm
4
Most recent comment from Max:thanks
Prasha
Podcast Player is not working on any apple device.Closed
Podcast Help on the Theme
Updated May 18, 2019 at 3:15pm
6
Most recent comment from Max:Thats it Prasha,
Jonathan Rojas
Playlists/AlbumsClosed
General Help on the Theme
Updated May 18, 2019 at 4:30am
4
Most recent comment from Max:Hi, We don't have such feature in our theme(to swtich automatically to another playlist)
Phil
Waveforms not displaying in MP3 Audio Player on page loadClosed
Troubleshooting the Theme
Updated May 18, 2019 at 4:26am
4
Most recent comment from Max:@mario Could you please provide me access to your wp-admin and I will gladly check the issue you have.
GertJan van Schuppen
Slider Revolution: remove backgroundimageClosed
Troubleshooting the Theme
Updated May 17, 2019 at 3:27pm
3
Most recent comment from Alexandre Dubois:Hi, I went to wp-admin>slider RevolutionEdit "main homepage" slider.clicked on the "slider setting" tabAnd disable the background optionhttps://d.pr/free/i/aIEkBS
Simon Richards
Clarification about PurchasingClosed
General Help on the Theme
Updated May 17, 2019 at 1:29pm
2
Most recent comment from Max:Hi Simon,Elementor Template Kits are not included in the lifetime plan.Here are some infos about our Elementor Templates Kit.
* It's an ADD-ON to your current theme! The kit is an awesome library ...
GertJan van Schuppen
Adjust blogpost layoutClosed
Troubleshooting the Theme
Updated May 17, 2019 at 1:21pm
2
Most recent comment from Max:This is not possible unless you use either Elementor PRO, or you do some custom CSS to adjust that.Unfortunately, custom css is beyond the scope of our support.
Reece
music playerClosed
Troubleshooting the Theme
Updated May 17, 2019 at 1:00am
4
Most recent comment from Max:Hi Reece,I have fixed the issue for now by downgrading to the last version. We will push a theme update this weekend that will permanently fix the issue will the player not showing up in the next ve ...
Jonathan Rojas
Playlist Track OrderClosed
General Help on the Theme
Updated May 15, 2019 at 2:06pm
2
Most recent comment from Alexandre Dubois:Hi, They are ordered by date. You can change this, if you go to wp-admin>slider revolutionEdit the music-slider.select the "slider settings" tab.And change the "sort post by" option.https://d.pr/fre ...
oscillator
Displaying Podcasts In Essential GridClosed
Troubleshooting the Theme
Updated May 15, 2019 at 2:01pm
6
Most recent comment from Alexandre Dubois:you are welcome
GertJan van Schuppen
Google Maps icon nog showingClosed
Troubleshooting the Theme
Updated May 15, 2019 at 1:46pm
4
Most recent comment from Alexandre Dubois:It is fixed..fa.fa-map-marker:before{font-weight: 900;}
Raf Cardenas
google mobile friendly issuesClosed
General Help on the Theme
Updated May 14, 2019 at 5:47pm
4
Most recent comment from Max:Hi,please send me a direct link to the report so I can check directly with the tools you are using. I cannot inspect the report (because you mostly copied/pasted the error..i need the full report di ...
GertJan van Schuppen
Event list with only one category showingClosed
Troubleshooting the Theme
Updated May 14, 2019 at 2:30pm
4
Most recent comment from Max:The categories of the event custom post types can be used only with Essential Grid (where you can use it to build event grids with image cover etc..).The categories are not used in your event custom ...