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Public Tickets

johan Download zip-file missing CSS...?Closed Get Started with the Theme   Updated May 28, 2019 at 3:48pm   1 Most recent comment from johan:I just bought the theme: with a license key, ready to install it in WP. But seems that the zip file is missing the CSS file, so WP does not installs it? Stanley LePard album tracks and cover not visibleClosed Get Started with the Theme   Updated May 28, 2019 at 12:25am   2 Most recent comment from Max:Please update your theme to version 4.2.1.1. We have fixed this issue in our latest version. GertJan van Schuppen Adjust height sliderClosed Troubleshooting the Theme   Updated May 27, 2019 at 7:16pm   4 Most recent comment from Alexandre Dubois:Sorry for the wrong answer.You have to remove or reduce the value here https://d.pr/free/i/Ipn0RMAnd you will be able to change the height for each devicehttps://d.pr/free/i/WBe4xw Stanley LePard contact form configuration errorClosed Get Started with the Theme   Updated May 27, 2019 at 2:06pm   4 Most recent comment from Max:Check your form settings, you probably have error on these. See FAQ here: https://contactform7.com/configuration-errors/ Soni Soonar Elementor add ons pluginClosed Troubleshooting the Theme   Updated May 25, 2019 at 4:51pm   3 Most recent comment from Soni:Hi there,It works fine. I have increased the memory to 1064. Thank you again!.Kind regardsSoni Soni woocommerceClosed General Help on the Theme   Updated May 23, 2019 at 6:00am   3 Most recent comment from Soni:Done :)  Soni woocommerce product searchClosed General Help on the Theme   Updated May 23, 2019 at 5:59am   3 Most recent comment from Soni:Hi MAxime ,Thank you for your suggest and i have purchased the Pro version : )I have changed the product search instead of the global search , Thank you once again for your support.Kind regardsSoni Isma Anwar Ajax errorClosed Troubleshooting the Theme   Updated May 22, 2019 at 5:34pm   11 Most recent comment from Alexandre Dubois:Hi Isma, I dont see this issue on my device. May i ask which internet explorer version are you using. And have you tested on a Mac and PC device?I dont see the issue, on internet explorer, but this b ... Drew Sebesteny Creating Podcast posts from imported RSS feedClosed Podcast Help on the Theme   Updated May 21, 2019 at 7:40pm   7 Most recent comment from Max:thank you José Pedro Ferreira Error in installing demo contentClosed Troubleshooting the Theme   Updated May 20, 2019 at 2:34pm   4 Most recent comment from Max:Great ! Francesco Audioplayer issue caused by sonaar v.4.2.1Closed Troubleshooting the Theme   Updated May 19, 2019 at 5:47pm   4 Most recent comment from Max:Thanks Francesco!Oh, by the way. if you have 30 seconds, feel free to rate our theme 5 Stars on TrustPilot. It's my little candy to offer great support to you :) Simple click here https://www.tru ... Vini Page in two languagesClosed Get Started with the Theme   Updated May 19, 2019 at 1:29pm   4 Most recent comment from Max:Hi Jose,Yes you can use Polylang..Please read this article pulled from our knowledge base:How to translate the theme in your own language ? GertJan van Schuppen Hamburger menu?Closed Troubleshooting the Theme   Updated May 18, 2019 at 6:10pm   4 Most recent comment from Max:thanks Prasha Podcast Player is not working on any apple device.Closed Podcast Help on the Theme   Updated May 18, 2019 at 3:15pm   6 Most recent comment from Max:Thats it Prasha, Jonathan Rojas Playlists/AlbumsClosed General Help on the Theme   Updated May 18, 2019 at 4:30am   4 Most recent comment from Max:Hi, We don't have such feature in our theme(to swtich automatically to another playlist)