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Public Tickets

Nicola Download ButtonClosed General Help on the Theme   Updated February 22, 2019 at 9:46pm   2 Most recent comment from Max:Sorry I don't understand your question. Can you elaborate? For personal customization, I recommend that you check on some forums (Facebook wordpress forums are really great). You will receive a lot of ... Zach Hall Used import tool for my Anchor podcast, get 403 errorsClosed Podcast Help on the Theme   Updated February 22, 2019 at 5:12pm   7 Most recent comment from Zach Hall:Thank you so much Maxime! I figured this was a Anchor thing - I was confused by their enclosure URL setup too. Good to know its not just me! I'll edit the URLs. Thanks!  SiteMax demo theme installation failClosed Troubleshooting the Theme   Updated February 22, 2019 at 12:05am   6 Most recent comment from Max:Yes, see screenshot: https://d.pr/i/T0qeWO Ingrid Nomad Visibility videos on smartphoneClosed General Help on the Theme   Updated February 20, 2019 at 3:54pm   6 Most recent comment from Alexandre Dubois:You are welcome Mat Murray Synced Podbean audio files not playingClosed Podcast Help on the Theme   Updated February 14, 2019 at 8:07pm   8 Most recent comment from Max:you're welcome Mat! Willem Hoebens Logo/Menu & Fonts not responsive on mobileClosed Troubleshooting the Theme   Updated February 11, 2019 at 4:27pm   4 Most recent comment from Alexandre Dubois:Hi there,Here our documentation about how to update sonaar.https://sonaar.ticksy.com/article/12410/ justin pywell CornerstoneClosed Troubleshooting the Theme   Updated February 11, 2019 at 2:32pm   5 Most recent comment from Max:you're welcome Pete Mills Help with Beats themeClosed Troubleshooting the Theme   Updated February 9, 2019 at 1:25pm   4 Most recent comment from Max:We also have a double discussion on Messenger. I will close this ticket since I already replied you on messenger. Michael Blowers Ajax Podcast Player Listener Statistics?Closed Podcast Help on the Theme   Updated February 8, 2019 at 11:51pm   2 Most recent comment from Max:Hi MIchael,Thanks for your feedback.You are totally right!Its definitely on our mid-term plans. I don't have any ETA yet tho. I'd like to say that we gonna start developping this feature asap but we n ... Oliver Podcast player doesn't workClosed Podcast Help on the Theme   Updated February 7, 2019 at 4:23pm   4 Most recent comment from Max:thanks, let me know Wilfredo Change the skin of the playerClosed Get Started with the Theme   Updated February 5, 2019 at 6:55pm   4 Most recent comment from Max:Hi,Perhaps I miss understood your question. Could you please provide me a screenshot of what skin you are referring to ? Or perhaps the URL of the page.Also, are you using our theme or only our free ... Ray Menu item hover effect setting has no effectClosed Troubleshooting the Theme   Updated February 5, 2019 at 5:52pm   10 Most recent comment from Max:excellent Ray! You are right. Thanks Sterling Williams How can I get Events individual pages to have white background?Closed General Help on the Theme   Updated February 5, 2019 at 1:51am   14 Most recent comment from Max:We are (and mostly all people) use MP4 files (along with a WEBM alternative file to play accross all browser). We optimize our videos with Adobe Media Encoder CC. Ray Dectivating footer breaks mobile scrollingClosed Troubleshooting the Theme   Updated February 5, 2019 at 12:04am   4 Most recent comment from Max:thanks Da wawe not showingClosed Troubleshooting the Theme   Updated February 4, 2019 at 12:31am   2 Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have.