Public Tickets
Eric
Page Load Errors happen SporaticallyClosed
Troubleshooting the Theme
Updated December 18, 2018 at 2:37pm
8
Most recent comment from Max:thanks
Dainius
Blog post navigationClosed
General Help on the Theme
Updated December 17, 2018 at 4:31pm
2
Most recent comment from Max:Hi,Unfortunately, the theme doesnt have the option for next/previous navigation in the post.Perhaps you can check how we did it by checking the single-artist.php page.For custom works, we strongly rec ...
Dainius
Page load effectClosed
General Help on the Theme
Updated December 17, 2018 at 4:19pm
2
Most recent comment from Max:Hi,The page load effect are stored in the main.js file located in the /js/folderPlease note that modifying the core theme file and customizing it to your requirements is beyond the scope of our suppor ...
Dainius
Music player with other javascript pluginsClosed
Troubleshooting the Theme
Updated December 16, 2018 at 5:50pm
4
Most recent comment from Max:Yes it will stop when the user will click on the no-ajax link.
stephen
MP3 Music Player by SonaarClosed
Troubleshooting the Theme
Updated December 11, 2018 at 6:56pm
14
Most recent comment from Max:Thanks Stephen,By the way. if you have 30 seconds, feel free to rate our theme 5 Stars on TrustPilot. It's my little candy to offer great support to youSimple click this link, hit 5 stars and you're ...
Flavi
purchase the themeClosed
Get Started with the Theme
Updated December 11, 2018 at 2:24pm
6
Most recent comment from Max:thanks for your input
Soni
There is a white space when a blog post is displayedClosed
Troubleshooting the Theme
Updated December 10, 2018 at 4:01pm
3
Most recent comment from Soni:Hi Maxime,Thank you again for the solution.Kind regardsSoni
Alesa Gawlik
Album/Playlist - Sans AudioPlayerClosed
Troubleshooting the Theme
Updated December 7, 2018 at 2:56pm
4
Most recent comment from Alexandre Dubois:Bonne journée.Merci de votre compréhension
Elienai
share on FacebookClosed
General Help on the Theme
Updated December 6, 2018 at 5:53pm
2
Most recent comment from Max:Yes, please use the plugin Yoast SEO. it offers the possibility to control what is shown when you share your post through FB and Twitter
joseph
upgraded the soaanr themeClosed
Troubleshooting the Theme
Updated December 6, 2018 at 3:37pm
9
Most recent comment from Max:You are welcome !
Todd
Updated theme and now see html on siteClosed
Troubleshooting the Theme
Updated December 6, 2018 at 3:12pm
2
Most recent comment from Max:Hi Todd,WPBakery Page builder need an update as well so it has automatically deactivated. Please go to wp-admin > appearance > install plugins and update WPBakery from there.
If it doesnt work, plea ...
david
spotifyClosed
Get Started with the Theme
Updated December 5, 2018 at 8:10pm
9
Most recent comment from Alexandre Dubois:Our player can stream mp3 if a the mp3 file can be reach with a url. But streaming service as spotify, soundcloud, itunes are not compatible with our player.
christophe
ordre des playlistsClosed
General Help on the Theme
Updated December 5, 2018 at 5:15pm
3
Most recent comment from christophe:merci ! je vais regarder .
Eric
Keeps asking to activate licenseClosed
Troubleshooting the Theme
Updated December 4, 2018 at 4:09pm
8
Most recent comment from Max:The demo importer tool doesnt show up because your server does not support connection to other web server. it has to have curl enabled and allow connection to other web servers to download the theme d ...
Luis Ramos
Edit the existing essential grid?Closed
General Help on the Theme
Updated December 4, 2018 at 3:40pm
7
Most recent comment from Alexandre Dubois:Hi Luis, Sorry but your request require some customization code beyond the scope of our support.