Public Tickets
Mat Murray
Essential Grid suddenly displaying incorrect order of YouTube videosClosed
Troubleshooting the Theme
Updated March 18, 2019 at 3:31pm
8
Most recent comment from Max:Yeah, sorry about this
Denis
Custom fontClosed
Troubleshooting the Theme
Updated March 15, 2019 at 7:33pm
7
Most recent comment from Alexandre Dubois:Non, il n'y aucune documentation spécifique à la typographie en général. Il faut aller au wp-admin>themes options>typography pour les settings généraux. Mais tous ces se ...
Soni
Blog post/Article Sharing to InstagramClosed
General Help on the Theme
Updated March 15, 2019 at 2:26pm
2
Most recent comment from Max:Hi there,I never tried it. perhaps you can check if there is a plugin that exist for this but I never experienced it.
Ray
Mini menu logo sizeClosed
Troubleshooting the Theme
Updated March 14, 2019 at 9:04pm
2
Most recent comment from Max:Hi Ray,What is your URL so I can check what you mean and see if we can adjust this.
Marcel Gross
wave not showingClosed
Troubleshooting the Theme
Updated March 14, 2019 at 2:32pm
2
Most recent comment from Max:Hi,To generate and display the soundwave, we need to analyze the mp3 frequencies. To do this, we need to download the full mp3 before displaying the soundwave. So if your MP3 file is heavy, this will ...
Ray
Font issue on Karbones template home sliderClosed
Troubleshooting the Theme
Updated March 14, 2019 at 2:01pm
6
Most recent comment from Alexandre Dubois:You should go with.rev_slider a, .rev_slider b, .rev_slider i {font-size: inherit !important;line-height: inherit !important;}
Denis
Playlist - custom track numberClosed
Troubleshooting the Theme
Updated March 11, 2019 at 7:00pm
2
Most recent comment from Max:Unfortunately, there is no theme option to change this. perhaps you can hire a wordpress developer to make this change. For custom works, we strongly recommend these guys: WP Kraken - https://sonaar ...
kst_one
updating to 4.1.2Closed
General Help on the Theme
Updated March 8, 2019 at 9:57pm
4
Most recent comment from Max:Ok, can you try again to update? it should works now.The registered site was swancommune.earth I added also the www.swancommune.earth/ notice the WWW.
Yefim Schubert
Slider RevolutionClosed
General Help on the Theme
Updated March 7, 2019 at 2:36pm
2
Most recent comment from Max:Hi,Below is an article taken from this post here: https://sonaar.ticksy.com/article/12401How to launch the player from a Slider Revolution button
We sometimes use a "Play" button in the big banner ...
Nuno Soares
SitemapClosed
Troubleshooting the Theme
Updated March 6, 2019 at 4:47pm
3
Most recent comment from Nuno Soares:Thank you Maxime.Best regards,Nuno
Peter
Icons for MenuClosed
Troubleshooting the Theme
Updated March 5, 2019 at 3:34pm
6
Most recent comment from Alexandre Dubois:Hello Mat, The Discord icon is not available for now in the elementor icon list. You have to use another way to add the discord icon. Maybe a image element or a html code as
Mat Murray
/podcast defaults to 'Podcasts Archive' - a page I can't see or editClosed
Podcast Help on the Theme
Updated March 5, 2019 at 1:08pm
3
Most recent comment from Mat Murray:Awesome, thanks.
Maria
Error while updating SonaarClosed
Troubleshooting the Theme
Updated March 4, 2019 at 9:15pm
25
Most recent comment from Alexandre Dubois:You are welcome
Jeff
No podcast player audio on SafariClosed
Podcast Help on the Theme
Updated March 4, 2019 at 1:22pm
8
Most recent comment from Max:thanks,Finger crossed for Apple support this in their next browser update.
Mat Murray
Cron job no longer bringing in episodes from PodbeanClosed
Podcast Help on the Theme
Updated February 28, 2019 at 6:09pm
12
Most recent comment from Max:you are welcome!