Public Tickets
Soni
Upload of other themesClosed
Get Started with the Theme
Updated March 21, 2019 at 1:57pm
4
Most recent comment from Max:Hi Soni,If you want to check how the other theme demos looks like, you can check a preview here: https://sonaar.io/wordpress-themes/You can also import other theme demos (by going to wp-admin > tools ...
Rubén
No sound with Samsung Internet browserClosed
Troubleshooting the Theme
Updated March 19, 2019 at 7:20pm
14
Most recent comment from Max:I dont have an iphone but no one reported issue with it...
Francisco Carlos
solutionClosed
Troubleshooting the Theme
Updated March 19, 2019 at 2:33pm
8
Most recent comment from Alexandre Dubois:Hello Francisco, 1- I m not aware bout Kaspersky. How do you activate this. I dont see any plugin installed with that name. Otherwise, if "kaspersjy" is not activated, do you still see the vertical m ...
Angel Geronimo
live stream?Closed
General Help on the Theme
Updated March 19, 2019 at 12:18pm
7
Most recent comment from Angel Geronimo:thank you
Rubén
Creating Album section on ApexClosed
General Help on the Theme
Updated March 19, 2019 at 12:13pm
9
Most recent comment from Rubén:Ok, I'll have a look. Thanks
Edward
installing themeClosed
Get Started with the Theme
Updated March 18, 2019 at 5:14pm
19
Most recent comment from Max:When we install a new theme's demo, it completely swipe your assets to be replaced by the demo's content.The only way to retreive your old content in your media library is to roll back to a ...
Mat Murray
Essential Grid suddenly displaying incorrect order of YouTube videosClosed
Troubleshooting the Theme
Updated March 18, 2019 at 3:31pm
8
Most recent comment from Max:Yeah, sorry about this
Denis
Custom fontClosed
Troubleshooting the Theme
Updated March 15, 2019 at 7:33pm
7
Most recent comment from Alexandre Dubois:Non, il n'y aucune documentation spécifique à la typographie en général. Il faut aller au wp-admin>themes options>typography pour les settings généraux. Mais tous ces se ...
Soni
Blog post/Article Sharing to InstagramClosed
General Help on the Theme
Updated March 15, 2019 at 2:26pm
2
Most recent comment from Max:Hi there,I never tried it. perhaps you can check if there is a plugin that exist for this but I never experienced it.
Ray
Mini menu logo sizeClosed
Troubleshooting the Theme
Updated March 14, 2019 at 9:04pm
2
Most recent comment from Max:Hi Ray,What is your URL so I can check what you mean and see if we can adjust this.
Marcel Gross
wave not showingClosed
Troubleshooting the Theme
Updated March 14, 2019 at 2:32pm
2
Most recent comment from Max:Hi,To generate and display the soundwave, we need to analyze the mp3 frequencies. To do this, we need to download the full mp3 before displaying the soundwave. So if your MP3 file is heavy, this will ...
Ray
Font issue on Karbones template home sliderClosed
Troubleshooting the Theme
Updated March 14, 2019 at 2:01pm
6
Most recent comment from Alexandre Dubois:You should go with.rev_slider a, .rev_slider b, .rev_slider i {font-size: inherit !important;line-height: inherit !important;}
Denis
Playlist - custom track numberClosed
Troubleshooting the Theme
Updated March 11, 2019 at 7:00pm
2
Most recent comment from Max:Unfortunately, there is no theme option to change this. perhaps you can hire a wordpress developer to make this change. For custom works, we strongly recommend these guys: WP Kraken - https://sonaar ...
kst_one
updating to 4.1.2Closed
General Help on the Theme
Updated March 8, 2019 at 9:57pm
4
Most recent comment from Max:Ok, can you try again to update? it should works now.The registered site was swancommune.earth I added also the www.swancommune.earth/ notice the WWW.
Yefim Schubert
Slider RevolutionClosed
General Help on the Theme
Updated March 7, 2019 at 2:36pm
2
Most recent comment from Max:Hi,Below is an article taken from this post here: https://sonaar.ticksy.com/article/12401How to launch the player from a Slider Revolution button
We sometimes use a "Play" button in the big banner ...