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Public Tickets

Brian Foster Menu on Sonaar WP Theme BrokenClosed Troubleshooting the Theme   Updated January 19, 2019 at 5:42pm   5 Most recent comment from Brian Foster:Awesome - thanks for fixing! Nicola FOOTERClosed General Help on the Theme   Updated January 16, 2019 at 9:07pm   9 Most recent comment from Alexandre Dubois:The light logo was selected here Michelle Wildman Issues with viewing themes on mobileClosed Get Started with the Theme   Updated January 14, 2019 at 4:23pm   4 Most recent comment from Max:Hi,Could you please update PHP version to 7 or higher ? You will need to ask your hosting provider. You are currently using version 5.6 which is old and 30% slower than php 7.If you cannot update to ... Keith Nothing works in Divi Modules, Options, and CustomizerClosed General Help on the Theme   Updated January 13, 2019 at 3:08pm   2 Most recent comment from Max:Hi,Our theme works with the free version of Elementor. Dont buy the pro version unless you really need the pro version.For Essential Grid: If you have issues with plugin activations or updates, plea ... Adam Hender podcastr home page imageClosed Troubleshooting the Theme   Updated January 8, 2019 at 6:30pm   2 Most recent comment from Max:You must select the section, and not the columns. Then go in the style tab.Perhaps check this video:  christophe About News pageClosed General Help on the Theme   Updated January 8, 2019 at 5:06pm   2 Most recent comment from Max:Bonjour,s.v.p., voir ce video tutoriel. Vous pouvez également visiter tout nos videos tutoriels ici; https://sonaar.io/video-tutorials Seth Site FixesClosed Troubleshooting the Theme   Updated January 6, 2019 at 3:13pm   4 Most recent comment from Max:create a user with administrator privilege in wp-admin > user Jeff Potts Music PlayerClosed General Help on the Theme   Updated January 3, 2019 at 10:39pm   4 Most recent comment from Max:What doesnt work when opening the screenshot? You are the first who report this. can you try again or try with another browser maybe? Josh Sroka Update screwed it upClosed Troubleshooting the Theme   Updated January 1, 2019 at 3:38am   1 Most recent comment from Josh Sroka:Fixed :) nictricot Problem demo importClosed Troubleshooting the Theme   Updated December 30, 2018 at 7:00pm   5 Most recent comment from nictricot:Perfect,It's work, thank you.Best, Elmar PluginClosed Troubleshooting the Theme   Updated December 28, 2018 at 4:45pm   6 Most recent comment from Max:Hi there,Im really sorry for the confusion. I've just refunded the item.Im sorry if it couldnt meet your need. The screenshot is from our player that comes with all our WordPress theme and not from th ... Blake individual podcast show RSS feedsClosed Podcast Help on the Theme   Updated December 26, 2018 at 11:38am   1 Most recent comment from Blake:I am using your theme to host a podcast network with multiple shows and channels. I chose your theme so that I would have maximum control of my files, but upon inspection your theme doesn't provide un ... Brian update themeClosed Troubleshooting the Theme   Updated December 24, 2018 at 3:04pm   1 Most recent comment from Brian:Hi, when the theme updates drom 3.1.3 to 3.1.4 I receive a page without the design I made, all othe kind of signns are on the page.I put back a backup and all workls fine.One of the problems is that I ... Dainius Music player + Essential GridClosed Troubleshooting the Theme   Updated December 18, 2018 at 11:33pm   6 Most recent comment from Max:Umm, I cannot reproduce the bug. see the screencast: https://d.pr/v/YttlJt Nicola pre-purchaseClosed Get Started with the Theme   Updated December 18, 2018 at 6:06pm   6 Most recent comment from Max:great