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Public Tickets

Alain Mayrand Player on shop pageClosed Troubleshooting the Theme   Updated January 29, 2019 at 7:35pm   12 Most recent comment from Alexandre Dubois:Yes it is possible.Please go to wp-admin>elementor>settingAnd check all post types Travis Playing audio files hosted through AWS S3 [Solved]Closed Troubleshooting the Theme   Updated January 28, 2019 at 1:49pm   2 Most recent comment from Max:Thanks for sharing! Dainius Trigger music player (default wordpress media)Closed General Help on the Theme   Updated January 25, 2019 at 2:46pm   2 Most recent comment from Max:Unfortunately, its not possible. Nicola Elementor ErrorClosed General Help on the Theme   Updated January 21, 2019 at 6:53pm   8 Most recent comment from Max:The template you are trying to edit is not a page template for elementor. its a template event post. see screenshot: https://d.pr/i/4LcgIvYou cannot edit it with Elementor. however, feel free to cre ... Stuart Allan Sorting Tracks in PlaylistClosed Troubleshooting the Theme   Updated January 21, 2019 at 3:29pm   4 Most recent comment from Max:I will add this to our roadmap. If we have more user requesting this feature, we will gladly add it in a future version. stephen Broken ThemeClosed Troubleshooting the Theme   Updated January 21, 2019 at 12:59pm   2 Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have. Brian Foster Menu on Sonaar WP Theme BrokenClosed Troubleshooting the Theme   Updated January 19, 2019 at 5:42pm   5 Most recent comment from Brian Foster:Awesome - thanks for fixing! Nicola FOOTERClosed General Help on the Theme   Updated January 16, 2019 at 9:07pm   9 Most recent comment from Alexandre Dubois:The light logo was selected here Michelle Wildman Issues with viewing themes on mobileClosed Get Started with the Theme   Updated January 14, 2019 at 4:23pm   4 Most recent comment from Max:Hi,Could you please update PHP version to 7 or higher ? You will need to ask your hosting provider. You are currently using version 5.6 which is old and 30% slower than php 7.If you cannot update to ... Keith Nothing works in Divi Modules, Options, and CustomizerClosed General Help on the Theme   Updated January 13, 2019 at 3:08pm   2 Most recent comment from Max:Hi,Our theme works with the free version of Elementor. Dont buy the pro version unless you really need the pro version.For Essential Grid: If you have issues with plugin activations or updates, plea ... Adam Hender podcastr home page imageClosed Troubleshooting the Theme   Updated January 8, 2019 at 6:30pm   2 Most recent comment from Max:You must select the section, and not the columns. Then go in the style tab.Perhaps check this video:  christophe About News pageClosed General Help on the Theme   Updated January 8, 2019 at 5:06pm   2 Most recent comment from Max:Bonjour,s.v.p., voir ce video tutoriel. Vous pouvez également visiter tout nos videos tutoriels ici; https://sonaar.io/video-tutorials Seth Site FixesClosed Troubleshooting the Theme   Updated January 6, 2019 at 3:13pm   4 Most recent comment from Max:create a user with administrator privilege in wp-admin > user Jeff Potts Music PlayerClosed General Help on the Theme   Updated January 3, 2019 at 10:39pm   4 Most recent comment from Max:What doesnt work when opening the screenshot? You are the first who report this. can you try again or try with another browser maybe? Josh Sroka Update screwed it upClosed Troubleshooting the Theme   Updated January 1, 2019 at 3:38am   1 Most recent comment from Josh Sroka:Fixed :)