Public Tickets
Lamont
Combining elements from different themesClosed
General Help on the Theme
Updated February 27, 2019 at 9:13pm
4
Most recent comment from Max:The podcast custom post type is not intended to play music. only podcast. you can add your podcast episode by going to wp-admin > Episode > Add new
Denis
Autoplay doesn't workClosed
Troubleshooting the Theme
Updated February 27, 2019 at 3:28pm
5
Most recent comment from Denis:ok, merci!
Ray
Rev Slider content on Karbones templateClosed
General Help on the Theme
Updated February 27, 2019 at 9:39am
5
Most recent comment from Ray:The mistake was mine - for anyone else with the same issue, there is a global layer and the text is on that. In my defense, this seems not to be documented at all ;)
Denis
Permalink won't changeClosed
Troubleshooting the Theme
Updated February 26, 2019 at 10:52pm
12
Most recent comment from Denis:Ok, merci!
Mat Murray
Create a new Elementor template and set it as default for new podcast episodes?Closed
Podcast Help on the Theme
Updated February 25, 2019 at 2:22pm
8
Most recent comment from Max:Thanks so much Mat!!
Jonathan
Editing the prodigy shop pageClosed
General Help on the Theme
Updated February 23, 2019 at 3:11am
4
Most recent comment from Max:Which version of the theme are you using ? Make sure to use v 4.1
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V.4.1 - 2019.02.19
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- Now fully compatibl ...
Nicola
Download ButtonClosed
General Help on the Theme
Updated February 22, 2019 at 9:46pm
2
Most recent comment from Max:Sorry I don't understand your question. Can you elaborate? For personal customization, I recommend that you check on some forums (Facebook wordpress forums are really great). You will receive a lot of ...
Zach Hall
Used import tool for my Anchor podcast, get 403 errorsClosed
Podcast Help on the Theme
Updated February 22, 2019 at 5:12pm
7
Most recent comment from Zach Hall:Thank you so much Maxime! I figured this was a Anchor thing - I was confused by their enclosure URL setup too. Good to know its not just me! I'll edit the URLs. Thanks!
SiteMax
demo theme installation failClosed
Troubleshooting the Theme
Updated February 22, 2019 at 12:05am
6
Most recent comment from Max:Yes, see screenshot: https://d.pr/i/T0qeWO
Ingrid Nomad
Visibility videos on smartphoneClosed
General Help on the Theme
Updated February 20, 2019 at 3:54pm
6
Most recent comment from Alexandre Dubois:You are welcome
Mat Murray
Synced Podbean audio files not playingClosed
Podcast Help on the Theme
Updated February 14, 2019 at 8:07pm
8
Most recent comment from Max:you're welcome Mat!
Willem Hoebens
Logo/Menu & Fonts not responsive on mobileClosed
Troubleshooting the Theme
Updated February 11, 2019 at 4:27pm
4
Most recent comment from Alexandre Dubois:Hi there,Here our documentation about how to update sonaar.https://sonaar.ticksy.com/article/12410/
justin pywell
CornerstoneClosed
Troubleshooting the Theme
Updated February 11, 2019 at 2:32pm
5
Most recent comment from Max:you're welcome
Pete Mills
Help with Beats themeClosed
Troubleshooting the Theme
Updated February 9, 2019 at 1:25pm
4
Most recent comment from Max:We also have a double discussion on Messenger. I will close this ticket since I already replied you on messenger.
Michael Blowers
Ajax Podcast Player Listener Statistics?Closed
Podcast Help on the Theme
Updated February 8, 2019 at 11:51pm
2
Most recent comment from Max:Hi MIchael,Thanks for your feedback.You are totally right!Its definitely on our mid-term plans. I don't have any ETA yet tho. I'd like to say that we gonna start developping this feature asap but we n ...