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Public Tickets

Luis Ramos Random adjustments (possible plugin conflicts)Closed Troubleshooting the Theme   Updated November 20, 2018 at 12:44am   16 Most recent comment from Max:the fix is permanent. I have already added the fix to our theme so you will get it also in the next updates. macro1290 impossible to charge demo contentClosed Get Started with the Theme   Updated November 20, 2018 at 12:04am   2 Most recent comment from Max:I will close this ticket since we have a discussion open on messenger. christophe install demo soundmanClosed Get Started with the Theme   Updated November 19, 2018 at 3:51pm   22 Most recent comment from Alexandre Dubois:Très bien. christophe ajouter un média avec adress webClosed General Help on the Theme   Updated November 16, 2018 at 2:57pm   9 Most recent comment from christophe:merci ! christophe background hero image on soundmanClosed General Help on the Theme   Updated November 16, 2018 at 2:15pm   3 Most recent comment from Max:Opps, voici le bon lien a suivre: https://d.pr/i/mVm9mS joseph shopClosed General Help on the Theme   Updated November 14, 2018 at 2:27pm   7 Most recent comment from Max:Hi Joseph,what is your URL so I can check which image you want to change exactly? Ill then be able to guide you in the right direction. Luis Ramos Can't find a text to translateClosed Troubleshooting the Theme   Updated November 13, 2018 at 10:26pm   6 Most recent comment from Alexandre Dubois:Hello Luis, I cant do it myself,You have to go by ftp tp /wp-content/languages/loco/themes/and replace files: sonaar_es-ES.po and sonaar_es-ES.po by files attached on this post. Please backup your ... Luis Ramos Player not showing the correct time leftClosed Troubleshooting the Theme   Updated November 13, 2018 at 10:11pm   3 Most recent comment from Alexandre Dubois:Hello Luis, We have fix this Luis Ramos Header over imageClosed Troubleshooting the Theme   Updated November 12, 2018 at 7:54pm   14 Most recent comment from Luis Ramos:Roger that. Makes sense. Thx!!!! Luis Ramos Font used in listsClosed Troubleshooting the Theme   Updated November 12, 2018 at 6:04pm   4 Most recent comment from Alexandre Dubois:You are welcome Luis Ramos Change continuous player appearanceClosed Troubleshooting the Theme   Updated November 12, 2018 at 5:35pm   3 Most recent comment from Luis Ramos:Thx a lot. Now it looks much better. Thx!! Gabriele Music-homepage essential grid settingsClosed Get Started with the Theme   Updated November 8, 2018 at 5:37pm   12 Most recent comment from Gabriele:Hi,yes you can close it,thanks Kirk Cochran Error Uploading Demo ContentClosed Troubleshooting the Theme   Updated November 1, 2018 at 3:35am   3 Most recent comment from Kirk Cochran:Thanks. I'm trying to load in the "Moonlight" demo. My wp-admin isxkirkalton.com/wp-adminLogin is: [email protected] is: Threesix0! Peter Bulk Unpublish not availableClosed Troubleshooting the Theme   Updated October 30, 2018 at 3:28pm   1 Most recent comment from Peter:Hi,Google is indexing the published demo content for my site and I'd like to perform a bulk unpublsh; however, I can't seem to find it. Any suggestions? Mathijs Kooij continue arrowClosed Troubleshooting the Theme   Updated October 29, 2018 at 4:46pm   2 Most recent comment from Max:Hi there,Unfortunately, the option to add a continue arrow is a theme feature (rather than a WPBakery feature) that we dont currently have into our theme.