Public Tickets
James Beaubeaux
annoying messageClosed
General Help on the Theme
Updated September 16, 2018 at 7:09pm
5
Most recent comment from James Beaubeaux:Thank you!
James Beaubeaux
Track name not displayingClosed
Troubleshooting the Theme
Updated September 16, 2018 at 6:37pm
5
Most recent comment from Max:Excellent
IngeB
Download music in the playerClosed
Troubleshooting the Theme
Updated September 14, 2018 at 2:31pm
7
Most recent comment from IngeB:No problem at all, it is good to admit we dont know everything. I really like the fact that you are honest about not being able to help out!I will work it out I guess.
James Beaubeaux
Hiding the Playlist nameClosed
Get Started with the Theme
Updated September 13, 2018 at 4:35pm
5
Most recent comment from James Beaubeaux:That did it thanks!
Tyrell Vaughn
Header settings is bleeding over to next pageClosed
Troubleshooting the Theme
Updated September 10, 2018 at 4:01pm
16
Most recent comment from Alexandre Dubois:Great!!!Have a good day Tyrell
Sterling Williams
Is there a way to import a demo but have my content (MP3s and Videos) not get deleted?Closed
Troubleshooting the Theme
Updated September 10, 2018 at 2:14pm
2
Most recent comment from Max:Hi Sterling,We have created the one-click install to help people to get started the fastest as we could when using a new themes' demo. Its why we swap everything by the theme's demo to avoid confusion ...
Tyrell Vaughn
Logo on mobile header will not load/openClosed
Troubleshooting the Theme
Updated September 7, 2018 at 12:22pm
5
Most recent comment from Max:Hi,See screenshot; https://d.pr/i/CmmpJCThis option was not selected. its fixed now.I have also noticed that your admin and website are very very slow compared to other people. you might want to chec ...
Mike Brown
pic galleryClosed
Troubleshooting the Theme
Updated September 5, 2018 at 10:27pm
1
Most recent comment from Mike Brown:I have an image gallery on one of my web pages. It is set to grid mode and when I click on it an view it on desktop or tablet, it is responsive and changes to the size of the viewing screen size but ...
Debi Johnson
using the free pluginClosed
Get Started with the Theme
Updated September 5, 2018 at 11:50am
2
Most recent comment from Debi Johnson:OK never mind I just found it!!Thanks
Beeph
WpbakeryClosed
Get Started with the Theme
Updated August 31, 2018 at 12:14pm
2
Most recent comment from Max:Hi there,The plugin activation is optional and is only used for automatic update and customer support from WPBackery.
Sometimes, plugins will ask you to enter a Licence Key or API Key. Well, you don' ...
Beeph
installation of themesClosed
Get Started with the Theme
Updated August 31, 2018 at 4:01am
3
Most recent comment from Beeph:Thank you for your help.
Jamare Harris
Request failed. Error code: 500Closed
Troubleshooting the Theme
Updated August 20, 2018 at 10:16pm
7
Most recent comment from Jamare Harris:Thank you for the help
Tanner
FaviconClosed
General Help on the Theme
Updated August 20, 2018 at 5:11pm
2
Most recent comment from Alexandre Dubois:Hi there, 1.You have to go to wp-admin>appearance>customize>site identity2. You should try this css selector .single-post .type-post>.entry
Jay LeVert
Setting up first siteClosed
Get Started with the Theme
Updated August 16, 2018 at 9:53pm
1
Most recent comment from Jay LeVert:I am getting ready to order a WP host account, and I am going to pay you the $35.00 fee to upload and setup a theme. Besides making sure WP is already installed, what else do I need to do for you to d ...
Thomas Knoblauch
free music player designClosed
General Help on the Theme
Updated August 15, 2018 at 6:43pm
2
Most recent comment from Alexandre Dubois:Hi there, You can create or edit many footer if you go to wp-admin>footers. You have to go to wp-admin>sonaar setting>footers to select the wanted footer.So you have to go to wp-admin>footer Edit t ...