Public Tickets
joseph
upgraded the soaanr themeClosed
Troubleshooting the Theme
Updated December 6, 2018 at 3:37pm
9
Most recent comment from Max:You are welcome !
Todd
Updated theme and now see html on siteClosed
Troubleshooting the Theme
Updated December 6, 2018 at 3:12pm
2
Most recent comment from Max:Hi Todd,WPBakery Page builder need an update as well so it has automatically deactivated. Please go to wp-admin > appearance > install plugins and update WPBakery from there.
If it doesnt work, plea ...
david
spotifyClosed
Get Started with the Theme
Updated December 5, 2018 at 8:10pm
9
Most recent comment from Alexandre Dubois:Our player can stream mp3 if a the mp3 file can be reach with a url. But streaming service as spotify, soundcloud, itunes are not compatible with our player.
christophe
ordre des playlistsClosed
General Help on the Theme
Updated December 5, 2018 at 5:15pm
3
Most recent comment from christophe:merci ! je vais regarder .
Eric
Keeps asking to activate licenseClosed
Troubleshooting the Theme
Updated December 4, 2018 at 4:09pm
8
Most recent comment from Max:The demo importer tool doesnt show up because your server does not support connection to other web server. it has to have curl enabled and allow connection to other web servers to download the theme d ...
Luis Ramos
Edit the existing essential grid?Closed
General Help on the Theme
Updated December 4, 2018 at 3:40pm
7
Most recent comment from Alexandre Dubois:Hi Luis, Sorry but your request require some customization code beyond the scope of our support.
Josh Sroka
December 1st UpdateClosed
Podcast Help on the Theme
Updated December 4, 2018 at 2:36pm
2
Most recent comment from Max:Hey Josh,thanks for your patience.We are finalizing the back end of the player (we refactored the whole backend of the player so its quiet a lot of testings, etc..)We should have something ready for n ...
Andrew Simpson
FeaturesClosed
General Help on the Theme
Updated December 3, 2018 at 2:17pm
2
Most recent comment from Max:this feature is not supported sorry.However, this give me an idea..I know that Podtrac.com is a service that people in the podcasting industry use to have statistics on their file downloads. Since po ...
James Beaubeaux
Sonar audio player displayClosed
Troubleshooting the Theme
Updated November 27, 2018 at 4:44pm
9
Most recent comment from Alexandre Dubois:Hi,The code I gave work fine, but only 20px have been removed. It is the best I can do. Sorry but but this kind of customisation is a bit beyond the scope of our supporté
Tuduce
MP3 free playerClosed
Podcast Help on the Theme
Updated November 27, 2018 at 2:36pm
2
Most recent comment from Max:Bonjour,Ce serait possible de faire des ajustements personalisé avec du code CSS. Malheureusement, il faudrait demander à votre développeur car nous n'offrons pas ce genre de support avec l'extens ...
StringHead
Main Menu/Header image appearanceClosed
Troubleshooting the Theme
Updated November 24, 2018 at 10:37pm
2
Most recent comment from StringHead:All right, I already figured it out. Can't believe that was so simple...Page -> Page Settings -> Hide Page Title.Topic Closed. Thank you :)
Luis Ramos
Logo size?Closed
General Help on the Theme
Updated November 22, 2018 at 8:11pm
7
Most recent comment from Alexandre Dubois:And add this too.classic-menu.responsive .logo img{height: auto;}
Luis Ramos
How can I insert a podcast player in a page?Closed
Podcast Help on the Theme
Updated November 22, 2018 at 6:55pm
4
Most recent comment from Max:Add the podcast player using WPBakery. Then go to classic editor and you will see the shortcode. Copy past the shortcode anywhere you want.
christophe
Editing menusClosed
General Help on the Theme
Updated November 21, 2018 at 6:39pm
3
Most recent comment from christophe:merci beaucoup
Alesa Gawlik
Menu problems after update to 2.3Closed
Troubleshooting the Theme
Updated November 21, 2018 at 2:46pm
3
Most recent comment from Alesa Gawlik:Oh, thanks, so silly of me! All better, thanks!