Public Tickets
Juan
Website in other serversClosed
General Help on the Theme
Updated December 6, 2022 at 1:58pm
2
Most recent comment from Max:Hi,do you have same issue with your are NOT connected to WordPress in Google Chrome?Everything is OK when you are logged in WordPress dashboard?If so, make sure to clear your site/server cache.
Nikolay
The theme was purchased and now the key does not work and requires to be purchased againClosed
General Help on the Theme
Updated November 27, 2022 at 10:24pm
7
Most recent comment from Max:So if your site is not working, perhaps you have updated something else (eg wordpress, third party plugins or server) which perhaps breaks the theme to function correctly.
hopeton
website loading speedClosed
General Help on the Theme
Updated November 24, 2022 at 9:26am
3
Most recent comment from hopeton:Thanks Max
John Adams
UpdatingClosed
General Help on the Theme
Updated November 23, 2022 at 7:07pm
5
Most recent comment from John Adams:Thank you, Max!
Fernando
change linkClosed
General Help on the Theme
Updated November 23, 2022 at 2:43pm
2
Most recent comment from Alexandre Dubois:Hello Fernado, This part is part of a revolution slider. Please go to wp-admin>slider revolutionEdit the Banner 01Select the itune layerOpen the "Action" panelClick on "Simple Link"And change the url ...
Gaël
Stick footer to bottom when content is shortClosed
General Help on the Theme
Updated November 20, 2022 at 9:42pm
2
Most recent comment from Max:Hi,Unfortunately we don't have this option I'm afraid. Perhaps you can do this with custom css or javascript but you will have to develop this with a WordPress Developer.
Linda Stiles
WP ugrade wrecked album renderingClosed
General Help on the Theme
Updated November 17, 2022 at 4:04pm
6
Most recent comment from Linda Stiles:Thank you! It looks good. I am saving the screen shot.Linda
Gaël
Hamburger menu has disappearedClosed
General Help on the Theme
Updated November 15, 2022 at 6:33pm
3
Most recent comment from Max:Great that you solved the hamburger menu. For other questions, please open a separate ticket so it will prevent confusion/duplications.
Marlon
Header menu is not presenting a mouse over and the right colourClosed
General Help on the Theme
Updated November 15, 2022 at 2:22pm
4
Most recent comment from Alexandre Dubois:Hi, Please edit the homepage and remove the color set to the "Header main items text color" option. This option overwrite the text color but also the text color on hover.
Stuart
Instagram feed in essential gridClosed
General Help on the Theme
Updated November 11, 2022 at 2:18pm
4
Most recent comment from Alexandre Dubois:Well done.
Lance Redgrave
Can't activate theme licenseClosed
General Help on the Theme
Updated November 7, 2022 at 5:00am
2
Most recent comment from Max:HiPlease make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1
So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.
P ...
Joey
How to access Sticky Social Links on podcastr themeClosed
General Help on the Theme
Updated October 27, 2022 at 5:20pm
5
Most recent comment from Joey:Thank you. Solved
Lars
wpDiscuz is not centre unsure how to centre it.Closed
General Help on the Theme
Updated October 25, 2022 at 8:05pm
6
Most recent comment from Alexandre Dubois:You are welcome
Michael
Audio not playingClosed
General Help on the Theme
Updated October 24, 2022 at 7:34pm
6
Most recent comment from Max:HiIf I go here https://staging.wordasap.com/And click play on the first episode, I can fully hear the audio. Can you elaborate what you click exactly? Perhaps record a video screen so i can reproduc ...
Jochen Weser
Font awesome localClosed
General Help on the Theme
Updated October 20, 2022 at 1:20pm
6
Most recent comment from Alexandre Dubois:Here how to disable all request to the Google Fonts libraryStep 1 – Disable all Google Fonts from theme settings: Go to wp-admin>theme options>typography: And select a system font (eq: Arial) or cli ...