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Public Tickets

Neil Boumpani I am trying to remove parts of the theme from my homepage -Closed General Help on the Theme   Updated January 21, 2023 at 2:02pm   2 Most recent comment from Max:Hi, You must edit the footer with Elementor (in wp-admin > header and footers) To learn more on headers, menu, mobile menu editing with Elementor, see this article Johnny Burke page on mobile does not appear the same as Elementor editorClosed General Help on the Theme   Updated January 21, 2023 at 12:55pm   14 Most recent comment from Max:Probably your cache plugin. I don't know, sorry  Philippe PresskitClosed General Help on the Theme   Updated January 20, 2023 at 6:59pm   3 Most recent comment from Philippe:thank you very much Giorgos Help with editingClosed General Help on the Theme   Updated January 20, 2023 at 3:33pm   6 Most recent comment from Alexandre Dubois:You are welcome Mohini new columnClosed General Help on the Theme   Updated January 18, 2023 at 9:20pm   2 Most recent comment from Alexandre Dubois:Hi Mohini, We are using wordpress native blog post as news post. Go to wp-admin>blogto manage posts  Neon Installation & Elementor Cloud BuilderClosed General Help on the Theme   Updated January 15, 2023 at 1:55pm   4 Most recent comment from Max:I have never tried them with that particular hosting.  Ray Bars cant get access to my accountClosed General Help on the Theme   Updated January 9, 2023 at 9:24pm   2 Most recent comment from Max:Hi,Unfortunately, we cant switch email address as the account owner is the one who registered the account.I recommend you open your own sonaar account so you will make sure to get your own account and ... José Pedro Ferreira I cannot view more than 20 future eventsClosed General Help on the Theme   Updated January 9, 2023 at 3:21pm   5 Most recent comment from José Pedro Ferreira:Thank you! The problem is solved.All the best Gaël Change playlsit page displayClosed General Help on the Theme   Updated January 9, 2023 at 2:47pm   8 Most recent comment from Max:You are welcome José Pedro Ferreira I cannot change my FooterClosed General Help on the Theme   Updated January 8, 2023 at 12:36pm   3 Most recent comment from José Pedro Ferreira:Thank you very much.It was the Polylang Pro plugin. Craig Richardson Pages not loading correctlyClosed General Help on the Theme   Updated January 8, 2023 at 11:41am   4 Most recent comment from Max:Great!  Christian GDPR Google FontsClosed General Help on the Theme   Updated January 6, 2023 at 6:05pm   16 Most recent comment from Max:Unfortunately providing custom css to customize your website is beyond the scope of our support. You might want to hire a developer in order to use offline fonts on your website. I have added the off ... Mélanie Prioux Theme subscriptionClosed General Help on the Theme   Updated January 5, 2023 at 3:14pm   2 Most recent comment from Max:Hello Mélanie,You have 3 options to buy Sonaar -> Single Theme: Allow you to access to 1 theme's demo and install it on 1 website only. You get 1 year of support and 1 year of theme updates. -> ... Juan Header and pageClosed General Help on the Theme   Updated January 4, 2023 at 8:19pm   6 Most recent comment from Max:Bonjour,There was  white background set on the logo image. Ive removed it https://drops.sonaar.io/i/y2LnzLFor the header that you don't see the first time, I can't seem to be able to repr ... Nick Bennett Website link brokenClosed General Help on the Theme   Updated January 3, 2023 at 4:16pm   4 Most recent comment from Max:No problem,Its because the hosting has not been renewed for last year and this year, and the hosting has been disabled.The only payment we have received for the hosting was for Oct. 21, 2020If you wa ...