Public Tickets
Raheem
beat storeClosed
General Help on the Theme
Updated March 9, 2023 at 6:38pm
2
Most recent comment from Max:Hi,
if you want to get the exact same website than our Rebirth demo (https://templates.sonaar.io/rebirth) to get started, you need to purchase:
Rebirth Template (here)MP3 Audio Player Pro (Business ...
Deyo
Playlist stylesClosed
General Help on the Theme
Updated March 7, 2023 at 5:20pm
4
Most recent comment from Alexandre Dubois:You are welcome
Charlie A
Sonaar 'Beats' Template loading slowly on website / not properlyClosed
General Help on the Theme
Updated March 6, 2023 at 1:58pm
8
Most recent comment from Max:Hi,
you have some non-optimized image file in your slider. eg, some of your image take 3.3mb. Please upload a .jpg file of 600px X 600px that is below 150kb. see screenshot https://drops.sonaar.io/i/ ...
Guillaume
Improving an online course siteClosed
General Help on the Theme
Updated March 4, 2023 at 12:59am
4
Most recent comment from Max:Hi,Where have you sent the "private" message? I don't see any related customization job message from you...
Jim Van Zile
Publish / Last Update on Artist PagesClosed
General Help on the Theme
Updated March 3, 2023 at 7:02pm
3
Most recent comment from Jim Van Zile:It was helpful to know it doesn't exist, so I can pursue another alternative. Thanks!
Robert
Compatibility issue with barba.jsClosed
General Help on the Theme
Updated March 2, 2023 at 3:27pm
4
Most recent comment from Max:Hi,You cannot have the ajax disabled and have the continuous audio playback when you switch page as those 2 features are basically the same feature.The player will play the audio in the sticky, but it ...
Mark Briody
Skullz Theme HelpClosed
General Help on the Theme
Updated February 28, 2023 at 9:57pm
10
Most recent comment from Alexandre Dubois:Hi Mark, Please go to wp-admin>theme otpions>social media
Arel Sirin
Payment method updateClosed
General Help on the Theme
Updated February 28, 2023 at 5:20pm
2
Most recent comment from Max:Hi, Your subscription is set directly within your PayPal account If you want to switch to a credit card instead of PayPal you can cancel this subscription and buy a new one using your credit card he ...
GertJan van Schuppen
Combining CSS files for optimizationClosed
General Help on the Theme
Updated February 27, 2023 at 2:44pm
2
Most recent comment from Max:Please check with the support of Siteground to know why their plugin cause the layout to be a little bit different.
DJ BROADBAND
NOT ABLE TO EDIT ARTISTSClosed
General Help on the Theme
Updated February 23, 2023 at 5:17pm
6
Most recent comment from Max:Hi,You are the only user (over 30 000 websites use our themes) who reports the issue you have so its clearly not a bug in our product but maybe another issue with your site and to investigate whats wr ...
Daniela Baunsgaard
header not showing in elementorClosed
General Help on the Theme
Updated February 23, 2023 at 3:50pm
2
Most recent comment from Max:Hi,Make sure you have enabled Elementor for Post type Header & Footer. see screenshot https://drops.sonaar.io/i/wHLOhO
MICHAEL COWDROY
Press Kit DownloadClosed
General Help on the Theme
Updated February 22, 2023 at 6:37pm
2
Most recent comment from Alexandre Dubois:Hi Michael, Yes promote come with a presskit page template. https://demo.sonaar.io/promote/presskit/ which you may have accidentally deleted. Have you checked your trash to see if it's there? I ...
Deyo
Elementor sections pre Sonaar theme download to siteClosed
General Help on the Theme
Updated February 17, 2023 at 6:54pm
5
Most recent comment from Deyo:ok, thank you.
Fedor Chistyakov
Random playbackClosed
General Help on the Theme
Updated February 13, 2023 at 5:44pm
2
Most recent comment from Max:Hi,the only option we have is to edit your player widget within Elementor and select this option. see screenshot https://drops.sonaar.io/i/B8AthG
Frankie Jordan
Fixing the header on my cellphone website screenClosed
General Help on the Theme
Updated February 13, 2023 at 4:58pm
2
Most recent comment from Alexandre Dubois:Hello Frankie, Here how to reduce the padding top applied on the first section on mobile. https://drops.sonaar.io/v/6QJAUg