Okay

Public Tickets

DJ BROADBAND NOT ABLE TO EDIT ARTISTSClosed General Help on the Theme   Updated February 23, 2023 at 5:17pm   6 Most recent comment from Max:Hi,You are the only user (over 30 000 websites use our themes) who reports the issue you have so its clearly not a bug in our product but maybe another issue with your site and to investigate whats wr ... Daniela Baunsgaard header not showing in elementorClosed General Help on the Theme   Updated February 23, 2023 at 3:50pm   2 Most recent comment from Max:Hi,Make sure you have enabled Elementor for Post type Header & Footer. see screenshot https://drops.sonaar.io/i/wHLOhO MICHAEL COWDROY Press Kit DownloadClosed General Help on the Theme   Updated February 22, 2023 at 6:37pm   2 Most recent comment from Alexandre Dubois:Hi Michael, Yes promote come with a presskit page template. https://demo.sonaar.io/promote/presskit/ which you may have accidentally deleted. Have you checked your trash to see if it's there? I ... Deyo Elementor sections pre Sonaar theme download to siteClosed General Help on the Theme   Updated February 17, 2023 at 6:54pm   5 Most recent comment from Deyo:ok, thank you. Fedor Chistyakov Random playbackClosed General Help on the Theme   Updated February 13, 2023 at 5:44pm   2 Most recent comment from Max:Hi,the only option we have is to edit your player widget within Elementor and select this option. see screenshot https://drops.sonaar.io/i/B8AthG Frankie Jordan Fixing the header on my cellphone website screenClosed General Help on the Theme   Updated February 13, 2023 at 4:58pm   2 Most recent comment from Alexandre Dubois:Hello Frankie, Here how to reduce the padding top applied on the first section on mobile. https://drops.sonaar.io/v/6QJAUg Juan White WebsiteClosed General Help on the Theme   Updated February 13, 2023 at 3:15pm   5 Most recent comment from Max:Use .jpg only. use png only if you want to use transparent images. Keith Lay Load timesClosed General Help on the Theme   Updated February 13, 2023 at 2:05pm   5 Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.Please read this article about spe ... peter money flowClosed General Help on the Theme   Updated February 11, 2023 at 8:10pm   2 Most recent comment from Max:Hello Peter,Using beatstars is an option you have. the transaction are all done on the beatstars side. For the analytics, you will need to check directly with Beatstars on how they track their statis ... [email protected] News page missing/blog background colorClosed General Help on the Theme   Updated February 10, 2023 at 5:59pm   2 Most recent comment from Max:Hi,The news classic page is a PHP page template. You cannot edit it with Elementor.If you want to build your own news listing page, I recommend using Elementor Pro and its Theme Builder feature. Diego Segatto podcast player and anchor linksClosed General Help on the Theme   Updated February 8, 2023 at 5:40pm   4 Most recent comment from Alexandre Dubois:You are welcome Damien Mobile menuClosed General Help on the Theme   Updated February 8, 2023 at 3:24pm   4 Most recent comment from Alexandre Dubois:You are welcome Ray Brown updatesClosed General Help on the Theme   Updated February 7, 2023 at 2:48pm   2 Most recent comment from Alexandre Dubois:Hi Ray, Please  read this article: https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/ GertJan van Schuppen YouTube page, alignmentClosed General Help on the Theme   Updated February 3, 2023 at 2:05pm   4 Most recent comment from Alexandre Dubois:You are welcome Diego Segatto essential gridClosed General Help on the Theme   Updated January 31, 2023 at 9:17am   5 Most recent comment from Diego Segatto:Thank you!!Have a great day,Diego