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Public Tickets

David Wong how do i remove beat stars button on the right side of the websiteClosed General Help on the Theme   Updated August 22, 2021 at 3:25pm   2 Most recent comment from Max:Hi,edit your header template in WP-Admin > Header & Footers To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966 Filali Order Playlist In Slider/music columnsClosed General Help on the Theme   Updated August 17, 2021 at 9:58pm   6 Most recent comment from Mark Simkiss:Filali, voici le screenshot... George McCormack photo Gallery Change imagesClosed General Help on the Theme   Updated August 15, 2021 at 10:15pm   2 Most recent comment from Max:Hi,edit the essential grid by going to WP-Admin > Essential GridTo learn more about Essential Grid, here's the full documentation: https://www.themepunch.com/support-center/essential-grid Sudhir Poonipershad Video listClosed General Help on the Theme   Updated August 13, 2021 at 6:54pm   2 Most recent comment from Alexandre Dubois:Hi there,Our video post doesnt have the option to use a self host video. You have to use a platform as youtube. David Arkenstone lost site Emergency!Closed General Help on the Theme   Updated August 13, 2021 at 4:55pm   2 Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon. Roger S Richards Minimize license to ONE purchase for migrationClosed General Help on the Theme   Updated August 2, 2021 at 4:17pm   2 Most recent comment from Max:Hi,What you can do is buy the theme, activate it and develop it on your staging server, and when you are ready to migrate, you will have the option to switch your activated domain to another domain s ... Obadiah Ifeanyi Header Covers SliderClosed General Help on the Theme   Updated August 2, 2021 at 4:08pm   2 Most recent comment from Max:Hi,I cant seem to be able to reproduce the same issue as your screenshot on my computer.can you elaborate on how I can reproduce it? Obadiah Ifeanyi Can't find where to change theme color.Closed General Help on the Theme   Updated July 26, 2021 at 4:41pm   4 Most recent comment from Alexandre Dubois:You are welcome Obadiah Ifeanyi Hidden text due to colorClosed General Help on the Theme   Updated July 26, 2021 at 4:40pm   4 Most recent comment from Alexandre Dubois:If you go with a white background on a specific page rather than black, you will need to inverse the text color for a dark color. In this case you will need some custom css code. But for now the shop ... Vasiliy Scrolling effect when switching pagesClosed General Help on the Theme   Updated July 19, 2021 at 5:43pm   3 Most recent comment from Vasiliy:Thanks for the reply. Best wishes! Marcus Page Layout TRansferClosed General Help on the Theme   Updated July 15, 2021 at 2:25am   2 Most recent comment from Max:Hi Marcus, I'm 100% certain there is a way but I'm personally not familiar with this process. I'm sure there is a third party plugin that allow you this. I recommend that you ask the ... Jan Color palette with apexClosed General Help on the Theme   Updated July 5, 2021 at 8:32pm   2 Most recent comment from Max:Hi, You can change any colors and you can have image and/or video backgrounds! Alyssa Word Wrap for Mobile MenuClosed General Help on the Theme   Updated July 2, 2021 at 8:35pm   3 Most recent comment from Alyssa:It worked! Thank you so much Alexandre! You can close this ticket! Pierre Hansen Functionality of elementor widgetsClosed General Help on the Theme   Updated July 1, 2021 at 4:03pm   2 Most recent comment from Alexandre Dubois:Hi, 1-Event Elementor widget, display a list from custom post Events. Yes you can use custom fields to add new field in the event post backend. But it is very not simple to display those new field ... Marco RefundClosed General Help on the Theme   Updated June 29, 2021 at 7:55pm   6 Most recent comment from Max:This depends of your bank. You will need to check with them directly to know their delays.