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Public Tickets

Yorman Mobile design guidanceClosed General Help on the Theme   Updated September 20, 2021 at 2:41am   3 Most recent comment from Yorman:It was varnish cache. After purging it everything syncs up correctly.Thanks! Deborah Jordan-Buriel Child themeClosed General Help on the Theme   Updated September 16, 2021 at 2:33pm   4 Most recent comment from Alexandre Dubois:No worries about all those custom css you did in the wordpress dashboard. Those code are not saved in the theme files. They are saved in the database. You can activate the child without any worries. C ... Mattia Montesanti Setting up social network widgets and newsletterClosed General Help on the Theme   Updated September 15, 2021 at 7:07pm   5 Most recent comment from Alexandre Dubois:You are welcome Daniel Matching Artist & Release GridClosed General Help on the Theme   Updated September 15, 2021 at 1:38pm   2 Most recent comment from Max:I dont know how the grid are built because I cant access your website. Generally speaking, you can change the number of columns of your grid in wp-admin > essential grid > grid settings. see screensh ... Mattia Montesanti How to remove the "buy album" buttonClosed General Help on the Theme   Updated September 13, 2021 at 1:52pm   2 Most recent comment from Alexandre Dubois:Hi Mattia, Please go to wp-admin>header & footerAnd edit "header-moonlight-01" with elementor. Here more detail about how to edit the headerhttps://sonaar.ticksy.com/article/16966/ Svetlana Problems with navigationClosed General Help on the Theme   Updated September 10, 2021 at 3:52pm   12 Most recent comment from Alexandre Dubois:Great!!! Good news Mattia Montesanti How to change the eventClosed General Help on the Theme   Updated September 10, 2021 at 3:13pm   2 Most recent comment from Max:Hi,from what I understand, you just want a very regular page with the text There are no stage events..If that's the case, i'd not overthink and go to WP-Admin > pages > Add new and add a n ... Andrew Brennan Photo gallery disappears once you close a pictrueClosed General Help on the Theme   Updated September 10, 2021 at 3:09pm   18 Most recent comment from Max:Awesome Andrew! Thank you so much Kirk Peter My Sonaar Beats Theme not Showing RightClosed General Help on the Theme   Updated September 7, 2021 at 2:19pm   2 Most recent comment from Max:Hi,looks like the page is set in classic mode (not elementor). Edit your page in wp-admin > pages and click in the upper button Edit in Elementor. Then save it.tell me if it works. Daron Otwell Episodes not loading when returning to home page.Closed General Help on the Theme   Updated September 3, 2021 at 1:44pm   4 Most recent comment from Alexandre Dubois:You are welcome Svetlana How to add a category to a page.Closed General Help on the Theme   Updated September 2, 2021 at 2:24pm   5 Most recent comment from Svetlana:Thank you. We do not understand each other and I will do it differently. I will make a category in the menu instead of a page. The topic can be closed. GertJan van Schuppen Font on computer and mobileClosed General Help on the Theme   Updated September 2, 2021 at 1:51pm   4 Most recent comment from Alexandre Dubois:Hi, No option is available in the theme option but you can use a JS fucntion.Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom JS field(not the custom css field)IRON.res ... Mattia Montesanti How to set up a song for the album sliderClosed General Help on the Theme   Updated September 1, 2021 at 3:24pm   2 Most recent comment from Alexandre Dubois:Please read this documentation https://sonaar.ticksy.com/article/13946/ Jeffrey Shoutcast Streaming AudioClosed General Help on the Theme   Updated August 31, 2021 at 12:13pm   2 Most recent comment from Max:Hi Jeffrey,Correct, we dont connect to the icecast API so we cannot retrieve the metadata. We only stream/fetch the media file in real-time. Eric Rodriguez IG Feed Generating ErrorClosed General Help on the Theme   Updated August 30, 2021 at 10:34am   6 Most recent comment from Max:Hi This is due to the latest Elementor plugin update 3.1x. Please make sure to update your Sonaar theme and the Elementor for Sonaar plugin as well. We have released a theme updated the same day tha ...