Public Tickets
Hemant Thakral
Unable to upload themeClosed
General Help on the Theme
Updated September 22, 2021 at 1:33pm
4
Most recent comment from Alexandre Dubois:Hi Hemant, You can download the Sonaar theme from your Sonaar Account. Login at https://sonaar.io/login then go to My Account > Licenses > View Details and Downloads.
GertJan van Schuppen
"reset" templateClosed
General Help on the Theme
Updated September 21, 2021 at 3:24pm
2
Most recent comment from Max:What I always recommend when using a new WordPress theme is to develop the "new" website on a staging server with a fresh copy of WordPress. So start with a clean copy of WordPress, install the them ...
Marcus
Podcast and social media linksClosed
General Help on the Theme
Updated September 20, 2021 at 1:43pm
6
Most recent comment from Alexandre Dubois:Hi Marcus,You are problably using th http://www.blacklegacies.com/ (HTTP) rather than https://www.blacklegacies.com/ (HTTPS). Please try with this link on your mobile and tell me if the player wo ...
Yorman
Mobile design guidanceClosed
General Help on the Theme
Updated September 20, 2021 at 2:41am
3
Most recent comment from Yorman:It was varnish cache. After purging it everything syncs up correctly.Thanks!
Deborah Jordan-Buriel
Child themeClosed
General Help on the Theme
Updated September 16, 2021 at 2:33pm
4
Most recent comment from Alexandre Dubois:No worries about all those custom css you did in the wordpress dashboard. Those code are not saved in the theme files. They are saved in the database. You can activate the child without any worries. C ...
Mattia Montesanti
Setting up social network widgets and newsletterClosed
General Help on the Theme
Updated September 15, 2021 at 7:07pm
5
Most recent comment from Alexandre Dubois:You are welcome
Daniel
Matching Artist & Release GridClosed
General Help on the Theme
Updated September 15, 2021 at 1:38pm
2
Most recent comment from Max:I dont know how the grid are built because I cant access your website. Generally speaking, you can change the number of columns of your grid in wp-admin > essential grid > grid settings. see screensh ...
Mattia Montesanti
How to remove the "buy album" buttonClosed
General Help on the Theme
Updated September 13, 2021 at 1:52pm
2
Most recent comment from Alexandre Dubois:Hi Mattia, Please go to wp-admin>header & footerAnd edit "header-moonlight-01" with elementor. Here more detail about how to edit the headerhttps://sonaar.ticksy.com/article/16966/
Svetlana
Problems with navigationClosed
General Help on the Theme
Updated September 10, 2021 at 3:52pm
12
Most recent comment from Alexandre Dubois:Great!!! Good news
Mattia Montesanti
How to change the eventClosed
General Help on the Theme
Updated September 10, 2021 at 3:13pm
2
Most recent comment from Max:Hi,from what I understand, you just want a very regular page with the text There are no stage events..If that's the case, i'd not overthink and go to WP-Admin > pages > Add new and add a n ...
Andrew Brennan
Photo gallery disappears once you close a pictrueClosed
General Help on the Theme
Updated September 10, 2021 at 3:09pm
18
Most recent comment from Max:Awesome Andrew! Thank you so much
Kirk Peter
My Sonaar Beats Theme not Showing RightClosed
General Help on the Theme
Updated September 7, 2021 at 2:19pm
2
Most recent comment from Max:Hi,looks like the page is set in classic mode (not elementor). Edit your page in wp-admin > pages and click in the upper button Edit in Elementor. Then save it.tell me if it works.
Daron Otwell
Episodes not loading when returning to home page.Closed
General Help on the Theme
Updated September 3, 2021 at 1:44pm
4
Most recent comment from Alexandre Dubois:You are welcome
Svetlana
How to add a category to a page.Closed
General Help on the Theme
Updated September 2, 2021 at 2:24pm
5
Most recent comment from Svetlana:Thank you. We do not understand each other and I will do it differently. I will make a category in the menu instead of a page. The topic can be closed.
GertJan van Schuppen
Font on computer and mobileClosed
General Help on the Theme
Updated September 2, 2021 at 1:51pm
4
Most recent comment from Alexandre Dubois:Hi, No option is available in the theme option but you can use a JS fucntion.Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom JS field(not the custom css field)IRON.res ...