Public Tickets
Xavier Satorra
Downloading zip and pdf files from MediaClosed
General Help on the Theme
Updated August 26, 2021 at 4:13pm
2
Most recent comment from Max:Hi,If its a server error, you might want to check directly with your hosting provider to see if there is any server-side error. They should have more details about the error in their backend.
Joeffrey
Full Color "Cinematic Wordpress"Closed
General Help on the Theme
Updated August 26, 2021 at 2:09pm
2
Most recent comment from Max:Hi Joeffrey,You can change the colors through the global elementor color system. see screenshot https://d.pr/i/2I9zTVplease note that you might have to review all your pages to make sure the colors i ...
mark
How to edit edit Album pageClosed
General Help on the Theme
Updated August 22, 2021 at 6:14pm
3
Most recent comment from mark:thank you
mark
How to disable stock MP3 in themeClosed
General Help on the Theme
Updated August 22, 2021 at 6:13pm
3
Most recent comment from mark:Replied privately - this ticket can be closed
Fernando Sanchez
Put registration formClosed
General Help on the Theme
Updated August 22, 2021 at 3:48pm
2
Most recent comment from Max:Hi,There are a lot of contact form plugins available. The best one I think is the one provided with Elementor ProYou can create form and also popups.
George McCormack
making the listen button on the slider just play the music on the music playerClosed
General Help on the Theme
Updated August 22, 2021 at 3:30pm
2
Most recent comment from Max:Hi,See Option B in this article where it tell you how to link the sticky player with a slider button: https://sonaar.ticksy.com/article/12401
David Wong
how do i remove beat stars button on the right side of the websiteClosed
General Help on the Theme
Updated August 22, 2021 at 3:25pm
2
Most recent comment from Max:Hi,edit your header template in WP-Admin > Header & Footers To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966
Filali
Order Playlist In Slider/music columnsClosed
General Help on the Theme
Updated August 17, 2021 at 9:58pm
6
Most recent comment from Mark Simkiss:Filali, voici le screenshot...
George McCormack
photo Gallery Change imagesClosed
General Help on the Theme
Updated August 15, 2021 at 10:15pm
2
Most recent comment from Max:Hi,edit the essential grid by going to WP-Admin > Essential GridTo learn more about Essential Grid, here's the full documentation: https://www.themepunch.com/support-center/essential-grid
Sudhir Poonipershad
Video listClosed
General Help on the Theme
Updated August 13, 2021 at 6:54pm
2
Most recent comment from Alexandre Dubois:Hi there,Our video post doesnt have the option to use a self host video. You have to use a platform as youtube.
David Arkenstone
lost site Emergency!Closed
General Help on the Theme
Updated August 13, 2021 at 4:55pm
2
Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon.
Roger S Richards
Minimize license to ONE purchase for migrationClosed
General Help on the Theme
Updated August 2, 2021 at 4:17pm
2
Most recent comment from Max:Hi,What you can do is buy the theme, activate it and develop it on your staging server, and when you are ready to migrate, you will have the option to switch your activated domain to another domain s ...
Obadiah Ifeanyi
Header Covers SliderClosed
General Help on the Theme
Updated August 2, 2021 at 4:08pm
2
Most recent comment from Max:Hi,I cant seem to be able to reproduce the same issue as your screenshot on my computer.can you elaborate on how I can reproduce it?
Obadiah Ifeanyi
Can't find where to change theme color.Closed
General Help on the Theme
Updated July 26, 2021 at 4:41pm
4
Most recent comment from Alexandre Dubois:You are welcome
Obadiah Ifeanyi
Hidden text due to colorClosed
General Help on the Theme
Updated July 26, 2021 at 4:40pm
4
Most recent comment from Alexandre Dubois:If you go with a white background on a specific page rather than black, you will need to inverse the text color for a dark color. In this case you will need some custom css code. But for now the shop ...