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Public Tickets

Svetlana How to add a category to a page.Closed General Help on the Theme   Updated September 2, 2021 at 2:24pm   5 Most recent comment from Svetlana:Thank you. We do not understand each other and I will do it differently. I will make a category in the menu instead of a page. The topic can be closed. GertJan van Schuppen Font on computer and mobileClosed General Help on the Theme   Updated September 2, 2021 at 1:51pm   4 Most recent comment from Alexandre Dubois:Hi, No option is available in the theme option but you can use a JS fucntion.Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom JS field(not the custom css field)IRON.res ... Mattia Montesanti How to set up a song for the album sliderClosed General Help on the Theme   Updated September 1, 2021 at 3:24pm   2 Most recent comment from Alexandre Dubois:Please read this documentation https://sonaar.ticksy.com/article/13946/ Jeffrey Shoutcast Streaming AudioClosed General Help on the Theme   Updated August 31, 2021 at 12:13pm   2 Most recent comment from Max:Hi Jeffrey,Correct, we dont connect to the icecast API so we cannot retrieve the metadata. We only stream/fetch the media file in real-time. Eric Rodriguez IG Feed Generating ErrorClosed General Help on the Theme   Updated August 30, 2021 at 10:34am   6 Most recent comment from Max:Hi This is due to the latest Elementor plugin update 3.1x. Please make sure to update your Sonaar theme and the Elementor for Sonaar plugin as well. We have released a theme updated the same day tha ... Xavier Satorra Downloading zip and pdf files from MediaClosed General Help on the Theme   Updated August 26, 2021 at 4:13pm   2 Most recent comment from Max:Hi,If its a server error, you might want to check directly with your hosting provider to see if there is any server-side error. They should have more details about the error in their backend. Joeffrey Full Color "Cinematic Wordpress"Closed General Help on the Theme   Updated August 26, 2021 at 2:09pm   2 Most recent comment from Max:Hi Joeffrey,You can change the colors through the global elementor color system. see screenshot https://d.pr/i/2I9zTVplease note that you might have to review all your pages to make sure the colors i ... mark How to edit edit Album pageClosed General Help on the Theme   Updated August 22, 2021 at 6:14pm   3 Most recent comment from mark:thank you mark How to disable stock MP3 in themeClosed General Help on the Theme   Updated August 22, 2021 at 6:13pm   3 Most recent comment from mark:Replied privately - this ticket can be closed Fernando Sanchez Put registration formClosed General Help on the Theme   Updated August 22, 2021 at 3:48pm   2 Most recent comment from Max:Hi,There are a lot of contact form plugins available. The best one I think is the one provided with Elementor ProYou can create form and also popups. George McCormack making the listen button on the slider just play the music on the music playerClosed General Help on the Theme   Updated August 22, 2021 at 3:30pm   2 Most recent comment from Max:Hi,See Option B in this article where it tell you how to link the sticky player with a slider button: https://sonaar.ticksy.com/article/12401 David Wong how do i remove beat stars button on the right side of the websiteClosed General Help on the Theme   Updated August 22, 2021 at 3:25pm   2 Most recent comment from Max:Hi,edit your header template in WP-Admin > Header & Footers To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966 Filali Order Playlist In Slider/music columnsClosed General Help on the Theme   Updated August 17, 2021 at 9:58pm   6 Most recent comment from Mark Simkiss:Filali, voici le screenshot... George McCormack photo Gallery Change imagesClosed General Help on the Theme   Updated August 15, 2021 at 10:15pm   2 Most recent comment from Max:Hi,edit the essential grid by going to WP-Admin > Essential GridTo learn more about Essential Grid, here's the full documentation: https://www.themepunch.com/support-center/essential-grid Sudhir Poonipershad Video listClosed General Help on the Theme   Updated August 13, 2021 at 6:54pm   2 Most recent comment from Alexandre Dubois:Hi there,Our video post doesnt have the option to use a self host video. You have to use a platform as youtube.