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Public Tickets

Mayank Parmar Pre Sales QueriesClosed General Help on the Theme   Updated March 19, 2021 at 1:29pm   2 Most recent comment from Max:Hello Mayank,Thanks for reaching us.Here are the answers:1) I know other people using it but I'm personally not very familiar with these plugins2) Yes3) Yes4) That will probably be controlled by ... Solano Todeschini I want to cancell the subscription and get refundClosed General Help on the Theme   Updated March 17, 2021 at 2:44pm   2 Most recent comment from Max:Hi Solano,Sure I can refund.Perhaps you have missed something..Have you enabled continuous player in the mp3 player > settings ?see screenshot https://d.pr/i/IArGnL Deyo Events Archive List HierarchyClosed General Help on the Theme   Updated March 16, 2021 at 9:27pm   8 Most recent comment from Alexandre Dubois:You are welcome Peter Dickson Lopez HostingClosed General Help on the Theme   Updated March 15, 2021 at 7:23pm   7 Most recent comment from Max:No problem. Have a nice day AJ Cumpana Cookies consent and GDPR compliant page for selecting cookie optionsClosed General Help on the Theme   Updated March 15, 2021 at 4:59pm   5 Most recent comment from AJ Cumpana:Thanks Max. Ticket can be closed.  Justin M Rindos Footer MenuClosed General Help on the Theme   Updated March 14, 2021 at 8:20pm   4 Most recent comment from Max:Make sure its not hidden on mobile: https://d.pr/i/ea1AA4 Leah theme and continues playClosed General Help on the Theme   Updated March 9, 2021 at 3:33am   20 Most recent comment from Max:It can have hamburger menu only on breakpoint (tablet/mobile). You can change styling in style tabs... If you are looking for a true and powerful offcanvas menu, use the Sonaar Offcanvas widget where ... Justin M Rindos Responsive MenuClosed General Help on the Theme   Updated March 8, 2021 at 3:30pm   2 Most recent comment from Max:Hi,you will need to resize the font-size in WP-Admin > Theme Options > Menu Options > Mobile typography. see screenshot: https://d.pr/i/yg6QrR Ulli bonus pack that contains more than 45 Social Media PSD and Photoshop templates for Facebook and Instagram.Closed General Help on the Theme   Updated March 8, 2021 at 3:24pm   5 Most recent comment from Max:Hi,if you have the lifetime membership, you can download the social media pack in the theme package file.Login in sonaar.io and go to My Account > Download and download the main zip file.Unzip it on ... Robert Mobile MenuClosed General Help on the Theme   Updated March 6, 2021 at 3:04pm   2 Most recent comment from Max:Hi,you can edit the template set in for your offcanvas widget in WP-Admin > Templates Gary Farmer No image import for imported blog postsClosed General Help on the Theme   Updated March 5, 2021 at 11:39pm   2 Most recent comment from Max:Perhaps your server refused to import the media. You should contact your hosting provider about site migration Gary Farmer Importing previous wordpress blog contentClosed General Help on the Theme   Updated March 5, 2021 at 3:46pm   10 Most recent comment from Gary Farmer:BOOM - wound it back - downloaded posts and have uploaded them to the new site. Lucky I'm just at the beginning so I didn't lose much - ;-) Thanks for your help. No doubt you'll hear fr ... shaun paulson demo content is brokenClosed General Help on the Theme   Updated March 1, 2021 at 5:58pm   3 Most recent comment from shaun paulson:i figure it out, i had to go back to bluehost and click on pages then go to edit elements. thank you for responding back to me! Designer Evirtual Souncloud url not workingClosed General Help on the Theme   Updated March 1, 2021 at 4:56pm   10 Most recent comment from Max:Ok,the issue is on Soundcloud. probably that the song is not set to be share or dont have permission.To prove that, on the Soundcloud site we cannot share the song..but we can with your other song.see ... Sam Gardner SubscriptionClosed General Help on the Theme   Updated February 28, 2021 at 5:20pm   4 Most recent comment from Max:Hello SamUnfortunately, we can't refund since the initial purchase was made almost 4 months ago. I am truly sorry. Since you have a lifetime subscription, you may use the product for lifetime