Public Tickets
Robert
Shuffle Mode Not WorkingClosed
MP3 Audio Player Plugin
Updated March 22, 2021 at 8:22pm
4
Most recent comment from Alexandre Dubois:Hello Robert, Do you expect to see the track list here to be mixed ? The shuffle mode doesnt mix the track list display. The track order here will be the same with or without the shuffle mode enable. ...
Bernhard van Hsm
Unintended auto-start of playlistClosed
MP3 Audio Player Plugin
Updated March 22, 2021 at 3:19pm
2
Most recent comment from Alexandre Dubois:Hello Bernhard, Are you able to provide a login credential?
Vasiliy
The player does not play when switching pagesClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 6:32pm
5
Most recent comment from Vasiliy:Please excuse me! I'm confused, I don't use this plugin! It's all right now. Thank you for your help!
stuartmclachlan
AnalyticsClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 5:59pm
5
Most recent comment from stuartmclachlan:Hi Max,It's now working properly, so you can close the ticket. Thanks for your assistance.Regards,Stuart
bill
cancel and get refundClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 1:27pm
2
Most recent comment from Max:Hello Bill,Sure I can refund, but what is not working exactly?
Sebastian Lilienthal
left alignedClosed
MP3 Audio Player Plugin
Updated March 18, 2021 at 1:28pm
2
Most recent comment from Max:Hello Sebastian,Where can I locate the player on your website so I can better assist you? I cant seem to locate it
Mads Sørensen
Music player typographyClosed
MP3 Audio Player Plugin
Updated March 17, 2021 at 6:04pm
3
Most recent comment from Max:Great. If you have additional questions, let me know.
Jojo
Mp3 Player ProClosed
MP3 Audio Player Plugin
Updated March 16, 2021 at 3:01am
3
Most recent comment from Max:Hi Jojo,
Yes. We are currently working on a very big and nice update that will fully support WooCommerce and ability to automatically add buy/add to cart buttons in the footer player.
It's cu ...
Robert
Mp3 not playing.Closed
MP3 Audio Player Plugin
Updated March 14, 2021 at 7:57pm
4
Most recent comment from Robert:works perfectly now. Thanks!
Leah
making the plugin workClosed
MP3 Audio Player Plugin
Updated March 8, 2021 at 3:57pm
12
Most recent comment from Max:1) Are you using the plugin or the Sonaar theme? Either ways, in elementor, search for sonaar and the widgets have a green labels. see screenshot: https://d.pr/i/dQlGb82) to remove dash, go to wp-ad ...
Hear and Found
Pro Plugin doesn't work properlyClosed
MP3 Audio Player Plugin
Updated March 5, 2021 at 8:01am
3
Most recent comment from Hear and Found:Yes! it has been fixed by themselves but I still don't know how it works.Thank you very much for your response.
Bernhard van Hsm
Width of playlistClosed
MP3 Audio Player Plugin
Updated March 5, 2021 at 12:09am
3
Most recent comment from Bernhard van Hsm:Hallo Max,thank you for your fast response and your support.I was able to solve the problem. I had mixed up the width of inner section, column and mp3 player plus some margins and padding. Set everyth ...
Chris
How Do I Install Pro On Wordpress?Closed
MP3 Audio Player Plugin
Updated March 4, 2021 at 9:55pm
8
Most recent comment from Max:You are welcome Chris.Enjoy the rest of the day
Charandeep
Flac SupportClosed
MP3 Audio Player Plugin
Updated March 3, 2021 at 3:33pm
4
Most recent comment from Max:You are welcome
Mehdi
Dynamic fileds in elementorClosed
MP3 Audio Player Plugin
Updated March 2, 2021 at 6:17pm
28
Most recent comment from Max:Yes, we are senior developers with a lot of WP experience.