Public Tickets
Anna
Playlist not visible! Please help ASAPClosed
MP3 Audio Player Plugin
Updated March 29, 2021 at 1:43pm
3
Most recent comment from Max:Hello Anna,
You must update pro plugin to version 2.3 as well.Please read this article about how to update your plugin: https://sonaar.ticksy.com/article/17018/
Kenneth Reid
re-installClosed
MP3 Audio Player Plugin
Updated March 24, 2021 at 9:08pm
2
Most recent comment from Max:Hi Kenneth,I've setup a tutorial on how to use mp3s on your site. see article here: https://sonaar.ticksy.com/article/12401To manage your menu items, go to wp-admin > appearance > menuTo edit y ...
Carson
CORS Problem With Wordpress MultisiteClosed
MP3 Audio Player Plugin
Updated March 24, 2021 at 6:03pm
3
Most recent comment from Max:Hi, I think the best person in place to help you in this matter is your webhosting or the people that manage your server since cors policy is a server security assets.
Carson
Replacing Post Links with Play FunctionClosed
MP3 Audio Player Plugin
Updated March 24, 2021 at 6:01pm
14
Most recent comment from Max:The Track Links are displayed beside each tracks. The album links are displayed only below playlist if external links options/attribute is enabled.
Betaille
mp3 encoded source codeClosed
MP3 Audio Player Plugin
Updated March 23, 2021 at 2:35pm
2
Most recent comment from Max:Hi,every element, assets or media that is being displayed or played in a web browser will always be reachable by any tech-savvy user.Even YouTube videos can be downloaded on computer by any users.
Vasiliy
Shop woocommerce pageClosed
MP3 Audio Player Plugin
Updated March 23, 2021 at 1:26pm
14
Most recent comment from Max:Hi,The IronTemplates themes (We are the makers of these themes as well) are not compatible with the stand-alone player.1) The stand-alone player offer a continuous playback functionality, but it will ...
Robert
Shuffle Mode Not WorkingClosed
MP3 Audio Player Plugin
Updated March 22, 2021 at 8:22pm
4
Most recent comment from Alexandre Dubois:Hello Robert, Do you expect to see the track list here to be mixed ? The shuffle mode doesnt mix the track list display. The track order here will be the same with or without the shuffle mode enable. ...
Bernhard van Hsm
Unintended auto-start of playlistClosed
MP3 Audio Player Plugin
Updated March 22, 2021 at 3:19pm
2
Most recent comment from Alexandre Dubois:Hello Bernhard, Are you able to provide a login credential?
Vasiliy
The player does not play when switching pagesClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 6:32pm
5
Most recent comment from Vasiliy:Please excuse me! I'm confused, I don't use this plugin! It's all right now. Thank you for your help!
stuartmclachlan
AnalyticsClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 5:59pm
5
Most recent comment from stuartmclachlan:Hi Max,It's now working properly, so you can close the ticket. Thanks for your assistance.Regards,Stuart
bill
cancel and get refundClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 1:27pm
2
Most recent comment from Max:Hello Bill,Sure I can refund, but what is not working exactly?
Sebastian Lilienthal
left alignedClosed
MP3 Audio Player Plugin
Updated March 18, 2021 at 1:28pm
2
Most recent comment from Max:Hello Sebastian,Where can I locate the player on your website so I can better assist you? I cant seem to locate it
Mads Sørensen
Music player typographyClosed
MP3 Audio Player Plugin
Updated March 17, 2021 at 6:04pm
3
Most recent comment from Max:Great. If you have additional questions, let me know.
Jojo
Mp3 Player ProClosed
MP3 Audio Player Plugin
Updated March 16, 2021 at 3:01am
3
Most recent comment from Max:Hi Jojo,
Yes. We are currently working on a very big and nice update that will fully support WooCommerce and ability to automatically add buy/add to cart buttons in the footer player.
It's cu ...
Robert
Mp3 not playing.Closed
MP3 Audio Player Plugin
Updated March 14, 2021 at 7:57pm
4
Most recent comment from Robert:works perfectly now. Thanks!